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Write-On Handheld 2007

Write-On Handheld 2007. Where are we now? 2006 Review. Over 1500 handheld licenses sold Software Stability Continues Hardware Stability Improved Move to Symbol MC50 Fewer repairs and greater longevity Wireless Infrastructure by Symbol (WS2000) Cost-effective PCI Compliance

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Write-On Handheld 2007

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  1. Write-On Handheld2007

  2. Where are we now?2006 Review • Over 1500 handheld licenses sold • Software Stability Continues • Hardware Stability Improved • Move to Symbol MC50 • Fewer repairs and greater longevity • Wireless Infrastructure by Symbol (WS2000) • Cost-effective PCI Compliance • New Infogenesis Partnership • Meet Trevor Morris

  3. How are we doing? • Write-On Success Survey 2006 • 79% of HHs installed are actively used • 84% in 2005 • 79% in 2004 • Join me in Saturday Tech Track • 1 HH & 2 HH sites still underusing them • v16 will address this

  4. Write-On v16 Order Entry Enhancements • Gift Card swiping • Transfer items between tables/tabs • Transfer orders between servers    • Truly forced modifier popups • Forms of payment by HH Type • Support price level by revenue center

  5. Introducing… 5

  6. New Manager Write-On

  7. Manager Write-On • Do for the manager or owner what we’ve done for the server: • Productivity • Omnipresence • Highly Available to customers and servers • Monitoring Operations • Notification of Important Events • Make the HH indispensable

  8. Manager Home Screen

  9. Real-time Alerts • Manager Permission Alerts • Computed Operations Alerts • Summon Manager

  10. Permission Alerts

  11. From POS as well

  12. Operations Alerts

  13. Operations Alerts:More Examples • Overtime exceeded • Voided checks • Item Deletions • Deletion Amount • Customer Waiting Too Long • Table Open, Not Sent • Table Open, Not Printed • Table Printed, Not Settled • Customer Spend • Labor • Daily Hours • Weekly Hours • Labor Cost • Labor % of Sales • More as requested from resellers and users (v17)

  14. Summon ManagerTo POS Demo… POS : Misc : Send Alert Summon Manager

  15. Monitor Panels Demo…

  16. New Manager Write-On 16

  17. Introducing… 17

  18. Something Else Completely New • Write-On order taking advantages well proven inside restaurant • Manager Write-On usefulness now realized in v16 • What about when manager or owner is not at the store? • In v16 we have ananswer for that… 18-

  19. Write-On Phone

  20. Many CarriersMany Phone Options

  21. Write-On Phone Demo Send SMS Alert:

  22. Write-On Phone • Manager/Owner more connected • Intelligent Roaming Connectivity • Auto-connect to Store WiFi • Auto-connect to Home WiFi • Otherwise uses Cellular Data Net • Full Functionality of Manager Write-On while logged in

  23. Write-On Phone

  24. Price? 24

  25. New Write-On Pricing • WO Interface Module now FREE • 1st 3 licenses $500 • 4th and up $300 • Single HH system almost half price

  26. Sales Approach… Order Taking Write-On Manager Write-On Write-On Phone

  27. Speaking of Selling… • Enhanced Training Mode for Manager Write-On features

  28. Introducing… • Manager Write-On real-time alerts and messages work great for in store. • Write-On Phone alerts work great for in and away from store. But … They’re just a bit too great to restrict their use to just Write-On sites. So … 28-

  29. RM Messaging & Alert System • Extends new Write-On alerts and messaging to all of RM. • Goals: • Simple • Flexible • Extensible

  30. Simple Example… Owner wants end of day reports emailed to him every day at 3am Demo … from rmreports …

  31. Flexible Content • Static Alert Text • Computed Alert Text • Report Output • Rmreport reports and groups • Info Center Output

  32. Flexible Delivery • Employee (any Write-On User) • Manager (by security level) • RM Email • Internet Email • SMS Text-Message • RM Bulletin Board • To File (txt, pdf) • Voice Phone Call • … any combination of above

  33. Flexible Triggers • Computed Alert Triggers • Scheduled • Daily • Monthly

  34. Demoof RMMsgDef

  35. … and Extensible • For the technically inclined: • \rmwin\alerts • xml format alert.alr <ALERT> <TYPE>0</TYPE> <BODY>Overtime exceeded</BODY> <SUBJECT>Alden, Ellen Overtime</SUBJECT> <DATA>0</DATA> <PRIORITY>3</PRIORITY> <ADDRESSEE HOW="1" TYPE="4" ID="4"/> </ALERT>

  36. Price?

  37. Price • RM Messaging & Alert System • FREE. Included with RM.

  38. Questions?

  39. Thank you!

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