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CRISIS RESPONSE ON A SCHOOL BUS. CRISIS RESPONSE ON A SCHOOL BUS. Crisis Management Environment Awareness Communication Controlling the Crisis. CRISIS RESPONSE ON A SCHOOL BUS. Mentally Prepared Surroundings Communications Calm and Safe. CRISIS RESPONSE ON A SCHOOL BUS. Alert Avoid
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CRISIS RESPONSE ON A SCHOOL BUS 2014-15 School Bus driver Inservice
CRISIS RESPONSE ON A SCHOOL BUS Crisis Management Environment Awareness Communication Controlling the Crisis 2014-15 School Bus driver Inservice
CRISIS RESPONSE ON A SCHOOL BUS Mentally Prepared Surroundings Communications Calm and Safe 2014-15 School Bus driver Inservice
CRISIS RESPONSE ON A SCHOOL BUS Alert Avoid Deny Defend 2014-15 School Bus driver Inservice
CRISIS ROUTE MANAGEMENT Have a Plan Wide Shoulder Space Not Populated 2014-15 School Bus driver Inservice
CRISIS ROUTE MANAGEMENT “What If” 2014-15 School Bus driver Inservice
BE AWARE OF YOUR ENVIRONMENT Radio Students 2014-15 School Bus driver Inservice
BE AWARE OF YOUR ENVIRONMENT What’s going on? Student’s clothing 2014-15 School Bus driver Inservice
DISPATCH COMMUNICATION Reporting Driver W =Weapons H = Hostage O = Officer Your location is useful Information 2014-15 School Bus driver Inservice
DISPATCH COMMUNICATION Other Fleet Drivers – Limit radio use 2014-15 School Bus driver Inservice
CONTROLLING THE CRISIS Pull the bus over 2014-15 School Bus driver Inservice
FOUR CRISIS RESPONSES 1. Alert 2014-15 School Bus driver Inservice
FOUR CRISIS RESPONSES 2. Avoid 2014-15 School Bus driver Inservice
FOUR CRISIS RESPONSES 3. Deny/Flee 2014-15 School Bus driver Inservice
FOUR CRISIS RESPONSES 4. Defend 2014-15 School Bus driver Inservice
EXPECTATIONS Driver should use Calming Techniques Calm Voice Speak Respectfully Listen Calm Voice 2014-15 School Bus driver Inservice
EXPECTATIONS Assist Law Enforcement • Shut bus off • Key to accessory • Dome lights on • Release air to door 2014-15 School Bus driver Inservice
EXPECTATIONS Law Enforcement Suspects Emotional State Passengers Location Weapons 2014-15 School Bus driver Inservice
SUMMARY • Crisis Management • Environment Awareness • Communication • Controlling Crisis 2014-15 School Bus driver Inservice
SUMMARY • Plan ahead • Be Aware of Surroundings • Communicate to Dispatch • Keep Passengers Calm 2014-15 School Bus driver Inservice
SUMMARY Four Points of Defense • Alert • Avoid • Deny • Defend 2014-15 School Bus driver Inservice
EVALUATION • Name three (3) attributes a crisis pull-off on your route should include. • Wide shoulder • Big space • Not heavily populated 2014-15 School Bus driver Inservice
EVALUATION 2. Name four (4) observations that make you more aware in your bus environment. • Aware of the radio • Aware of students posture • Aware of what is going on with the students • Aware of the students clothing 2014-15 School Bus driver Inservice
EVALUATION 3. Describe the primary use of a school bus communication system. • Emergencies • Business 2014-15 School Bus driver Inservice
EVALUATION 4. List the four (4) points of defense in a crisis response. • Alert • Avoid • Deny • Defend 2014-15 School Bus driver Inservice
EVALUATION 5. What kind of environment should a driver try to create in a crisis situation? • Use calming techniques • Speak in a calm voice • Speak respectfully • Listen • Create a calm environment 2014-15 School Bus driver Inservice
EVALUATION 6. What is the best information to help law enforcement so their response is effective? • How many suspects and names • Their emotional state and how close they are to harming others • The numbers and general health of passengers • Where are the suspects located on the bus • Weapons –what type-keep descriptions general 2014-15 School Bus driver Inservice
CRISIS RESPONSE ON A SCHOOL BUS The End 2014-15 School Bus driver Inservice