Managing a School Crisis Response for Administrators

1. Managing a School Crisis Response for Administrators Josue Anguiano- La Sierra University – Chair-Dept. of Administration & Leadership Jim Weller- Loma Linda Academy, Junior High School Principal Keith Drieberg- La Sierra University – Chair-Dept. of Curriculum & Instruction NAD Aug 8-7-18 To download this presentation, take a picture of the QR code with your device or go to: https://lasierra.edu/crisisresponse

2. Agenda Introductions • Objective of training: • To prepare you for the inevitable crisis that will occur within your school. • To give you tools dealing with the 3 most common phases of a crisis: pre-crisis planning, acute crisis response and post-crisis activities. • We will discuss strategies to prevent school based tragedies. • 1 – Jim: Being Prepared / 3 situations that highlighted the need for being prepared & 3 actions you can take to be better prepared • 2 – Josh: Lessons I have learned from Crisis response & what you can do in the midst of it. • 3 – Keith: Post Crisis Activities. Taking care of your staff and students & Parents • Question & answer for the panel • Reflection time: Write 3 ideas I want to put into practice from what I have learned, at my school this next year

3. Share with a neighborWhat are the critical actions for an administrator, during a crisis?

4. Presenter 1 – Jim C WellerBeing Prepared 3 situations highlighting the need for planning 3 actions you can take to prepare for a crisis

5. Body of Nathan Cain, 13-year-old skier, found in northeast Oregon mountains Oregonian headline, March 1, 2010

6. Syed Farook and Tashfeen Malik • 14 dead, 17 wounded

7. Dec. 2, 2015 Inland Regional CenterSan Bernardino, California

8. Loma Linda Academy

9. Two Major Challenges • Being ready to respond with intelligent, well-practiced actions. • Maintaining credibility with the community as the story hits the news.

10. 3 Actions You Can TakeThat will improve your response and credibility • Become familiar with the Incident Command System. • Draft protocols for addressing your most likely crises. • Schedule and conduct the appropriate drills.

11. Action 1 • Become familiar with the Incident Command System.

12. Event Planning A well-planned event (class party, field trip, graduation) requires attention to details: Why do we want to do this event? Who is it for and what should it accomplish? How will we do it safely? What are the risks and how will we mitigate them? Who do we need to keep informed? What tasks need to be done and who will do them? What resources will be needed and how will we pay for them? For a small event one person may answer all questions and perform all tasks, but often more people are needed. Formalizing the tasks might look like this: Who should be kept informed? Why do we want to do this event? Who is it for? What will we accomplish? How can we do this safely? Is there any other group we need to work with? Finance/Admin. Section Who will be assigned to what tasks? And when should they be done? What do we need to know to be successful? What must be done? What resources do we have on hand that can be used for this event? What do we still need? How will we buy what we need? How will we track expenses?

13. Incident Command System The Incident Command System (ICS) addresses the same types of questions but uses language common to emergency management agencies. The ICS can be used to plan a party or manage a disaster. Using it in all planning will make crisis management feel more familiar. Here are the divisions of labor in the Incident Command System shown by their standard labels: Public Information Officer Incident Commander Safety Officer Liaison Officer Finance/Admin. Section Operations Section Planning Section Logistics Section Finance Section

14. ICS Initial Response When an incident occurs in a school division or a department, the highest ranking administrator (or designee) immediately becomes the Incident Commander and remains such until relieved by someone higher in the Order of Authority. The Incident Commander may fulfill all of the roles indicated by the rest of the ICS chart, or he/she may appoint other individuals to assume the various roles. The following chart shows some probable assignments. In small or short-term incidents, the division/department administrator might not be relieved of command. • Examples of Incidents: • Graffiti/Vandalism • Fire alarm • Bomb Threat • Earthquake • Hostile Intruder • Active Shooter • Chemical Spill Public Information Officer Incident Commander Safety Officer Div./Dept. Administrator Liaison Officer Finance/Admin. Section Operations Section Planning Section Logistics Section Finance Section Vice Principal Vice Principal Plant Services Business Mgr.

15. LLA Incident Command System Public Information Officer Incident Commander Div./Dept. Administrator Safety Officer Liaison Officer Finance/Admin. Section Operations Section Planning Section Logistics Section Finance Section Vice Principal Vice Principal Plant Services Business Mgr. Inventory & Supply Children’s Center Division Chief Elementary Division Chief Junior High Division Chief High School Division Chief Facility Assessment Student Care Student Care Student Care Student Care Hazard Mitigation Campus Security 1st Aid 1st Aid 1st Aid 1st Aid Student Release Student Release Student Release Student Release Staging & Deployment

16. Public Information Officer LLA’s ICS Under Civil Authorities When a situation requires the presence of state or local agencies, LLA’s command structure remains, but is under the authority and advisement of the civil agencies’ Incident Commander. Safety Officer Incident Commander (Civic Emergency Services) Liaison Officer Finance Section Public Information Officer Planning Section Operations Section Logistics Section Incident Commander Div./Dept. Administrator Safety Officer Liaison Officer Finance/Admin. Section Operations Section Planning Section Logistics Section Finance Section Vice Principal Vice Principal Plant Services Business Mgr. NOTE: All necessary teams under each General Staff section or division continue to function, but they have been excluded from this chart for simplicity’s sake.

17. Introduction to the NIMS ICS System https://training.fema.gov/is/courseoverview.aspx?code=IS-100.c Obtaining a FEMA Student ID number https://cdp.dhs.gov/femasid Free Safety Bulletin https://www.campussafetymagazine.com/ Other Safety Bulletin – about $260/year https://schoolsafetyandsecurityalert.com/21

18. Action 2 • Draft and test your protocols.

19. Threat Assessment Gridfor Southern California – a few examples

20. Our List of Six Main ProtocolsThey address our top four concerns • Fire Drills • Earthquake Drills • Lockdown Drills • Run-Hide-Fight Drills • Reverse Evacuation Drills • Shelter in Place Drills (We have protocols for excessive heat, but heat is common enough not to be seen as a crisis.)

21. Don’t Forget Tabletop Drills • Conduct these with your local emergency response agencies.

23. Action 3 • Schedule your drills according to state requirements and identified threats.

24. Drill Calendar ??

25. Share with a neighborOne idea you feel is most important from what was just heard

26. Josh: Lessons I have learned from Crisis response & what you can do in the midst of it.

27. Fun Times  • The student with a bullet proof vest • The student with a box cutter on his person • The student with a budding drug distribution enterprise • The minor earthquake and sub leaving the classroom

28. Many flavors to a “critical incident”: • From the mundane to the unthinkable • Something out of the ordinary that is significantly impacts school safety

29. What I have learned: • Communicate: up-down, side-side, inside-outside • Speak with a unified voice, establish a “spokesperson” • Empower Action: establish a “chain of command” • Recognize the type of incident: small or BIG, individual or group • Anticipate: failure to plan, is planning to fail • Rehearse the plan, include your subs • Partner up: community resources, school district, SRO

30. Share with a neighborOne idea you feel is most important from what was just heard

31. Keith: Crisis Activities. Taking care of your staff, students & parents

32. Responding to Crisis – Things to Consider 1. Mitigate crisis damage and minimize crisis exposure • Crisis intervention begins with an effective emergency crisis management and response. 2. Determine crisis facts. 3. Assess degree of impact on the school. • How many students have been affected and to what degree? • Can site resources manage the crisis or will community assistance be needed? 4. If not already done, notify conference office/Police of the crisis situation. • Community crisis response team assistance is requested through the conference office.

33. Responding to Crisis 5.Contact the family(ies) of the crisis victim(s). 6. Determine what information is to be shared with • Students / Parents/Community • Staff / Media • Remember to keep in mind parental rights to confidentiality. 7. Identify high-risk students and plan interventions. • Designate who will maintain the high-risk list and who will follow up. • Decide upon interventions (i.e., individual, small group, classroom). 8. Hold a staff meeting.

34. Responding to Crisis 9.Debriefing held at the end of each day. • Review the intervention process • Plan follow-up actions • Review the status of the referrals • Provide mutual support • Prioritize needs 10. Plan memorials (as needed). Debrief and evaluate the crisis response.

35. Share with a neighborOne idea you feel is most important from what was just heard

37. Reflection time: Write on paper – 3 ideas I want to put into practice from what I have learned, at my school this next year

38. Training Resources • ICISF - https://icisf.org Premier training organization worldwide • NASP – Prepare training for schools https://www.nasponline.org/professional-development/prepare-training-curriculum • NOVA • 202-232-6682 • http://www.try-nova.org/ • Applied Suicide Intervention Skills Training • LivingWorks Education, Inc. • Living@nucleus.com • Nonviolent Crisis Intervention • National Crisis Prevention Institute • http://www.crisisprevention.com

39. Preparing for Crises in the Schools: A Manual for Building School Crisis Response Teams(2nd Edition) Stephen E. Brock, Ph.D., NCSP ;Jonathan Sandoval, Ph.D.; & Sharon Lewis, Ph.D., NCSP Table of Contents Crisis Theory Getting Started Developing and Implementing a Crisis Response Policy Components of a Crisis Preparedness Plan Components of a Crisis Response Psychological Triage and Referral Crisis Intervention Media Relations Security and Safety Procedures Working with Potentially Violent Students Emergency Medical and Health Procedures Evaluating and Debriefing the Crisis Response References Appendices Index Online Ordering: http://www.wiley.com/cda/product/0,,0471384232,00.html

40. Best Practices in School Crisis Prevention and Intervention Edited by Stephen E. Brock, Ph.D., NCSP Philip J. Lazarus, Ph.D., NCSP Shane R. Jimerson, Ph.D., NCSP To order on line go to www.nasponline.org/bestsellers To order via phone call (301) 657-0270, ext. 225