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Social Care Informatics Development (Workforce Capability & Professionalism ) – Improving care for service users: the informatics contribution Informatics Professionalism What difference can we make?. Bruce Elliott, Programme Manager – DISC, HSCIC. Session outline. Why now?
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Social Care Informatics Development (Workforce Capability &Professionalism) – Improving care for service users: the informatics contribution Informatics Professionalism What difference can we make? Bruce Elliott, Programme Manager – DISC, HSCIC
Session outline • Why now? • What do we know already about the Social Care Informatics workforce? • What do we need to do to make a difference?
Why now?DH information strategy Greater recognition of informatics as a profession and of the importance of information and informatics skills for all those working in health and care will be critical within and across organisations. “The Power of Information” - Chapter 5
“Patients, carers and information are the most under-utilised resources the NHS has”Dr Richard Fitton and Dr Amir Hannan (2010)
Opportunities to transform care services through technology potentially as great as in health… Anecdotal evidence suggest social workers may spend less than 20% of their time with service users Multidisciplinary teams struggling to organise case work meetings as diaries can not be shared and there is no common directory of contacts Practical problems we have heard…. Variable quality websites and little consistent, quality advice to those looking for care and support services Nurses manually filling in “80 page Continuing Care forms” and then faxing to social care
The Informatics Challenge – What are we trying to address?Implementing the Care Act Current Position Future Position – 2019? User at the heart of the system, with the same level of customer service/ interaction as in other areas of life ASC professionals and providers embracing technology as a key part of getting the job done and reducing burden A fully joined up information ecosystem within health and care, and ideally other critical agencies (e.g. providers and VCS). Dynamic market, open to innovation Effective prediction (through analytics) and prevention (pre-emptive interventions) Source: Terry Dafter, Chair ADASS IMG, DH/LGA Care Act consultations June/July 2014 • Services designed with the provider/ commissioner in mind, not the end-user • Paper based processes, with professionals having to spend time processing information rather than supporting people • Silo-ed working, with often little information and intelligence shared between professionals or systems • Traditional market model, with small number of suppliers focusing on council back office systems
Social Care Informatics workforce project – the value of information “Information has always been integral to the delivery of safe and effective care – but never before has information been such an important aspect of the health and care agenda” Glen Mason, Director of People, Communities and Local Government, Department of Health
What do we know already about the Social Care Informatics workforce?
Findings from SfC report published March 2013 Informatics function in social care: • Often not identified as ‘informatics’ • More prominent in Local Authority • Often in corporate team rather than social care specific • Little awareness in private, independent and voluntary sector
Social Care Informatics Development (Workforce Capability and Professionalism) - Improving care for service users: The informatics contribution What can we do to make a difference? • Highlight the potential of informatics to address current challenges and future opportunities arising from the Care Act and the integration agenda and • Raise awareness of the contribution and professional development needs of people working in Social Care Informatics roles and functions who support this work
Social Care Informatics workforce project -Objectives • Raising the profile and understanding 2. Stimulating knowledge sharing and good practice 3. Understanding the workforce profile • Frameworks to assess workforce development needs • Core learning requirements / professional standards • Recommended Professional bodies • Recommendations for further work
From information falling between the cracks to information sharing excellence being the norm!
Social Care Informatics – Next steps • Engagement – events, webinars, case studies, social media • Understanding – workforce survey mid- October, portrait – January 15 • Plan for action – March 15 end of project conference View our website at: http://www.skillsforcare.org.uk/NMDS-SC-intelligence-research-and-innovation/Informatics/Informatics.aspx