Questions to Ask About Your PEO

1. Questions to Ask About Your PEO

2. Does my PEO make a lot of mistakes? That’s a no-brainer. The whole point of employing a PEO is to minimize risk and exposure and ensure compliance. If your PEO consistently can’t seem to get the payroll right and paperwork out on time, then it’s time to make a change. Does my PEO help my business operate more efficiently? If dealing with your PEO causes more headaches than working without one, chances are it’s time for a switch. Am I taking advantage of all the HR services I’m paying for? Sometimes companies will purchase a suite of PEO services they don’t even need. When possible, identify what the needs of your business are, then opt to buy services a la carte. Is my billing transparent and understandable? If you don’t understand how your PEO fees break down, then you’re probably overpaying for something. Do I need better accounting features? PEOs employing the latest techniques and software will save you time, and money, which is the whole point isn’t it? Does my PEO respond to my needs promptly? Perhaps surprisingly, many businesses list the availability and responsiveness of their PEO’s HR representative as a major sticking point. In a good PEO-client relationship, communications should be quick and responsive, and aimed at smoothing out potential issues. Am I getting the best price I can get? Ultimately, this is the big question everyone wants to know. Unfortunately, it’s also perhaps one of the most difficult questions to answer. I recommend an annual PEO Evaluation. If anything, this will confirm if you have the right PEO in place or provide you with a strategy for getting the right PEO.