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Understanding User Experience in Web Development

Learn the crucial questions to ask, the nature of the web, understanding users' emotions, and the role of technologies, platforms, and environments. Explore the conceptual framework for developing user experience and the iterative process model. Discover how web development involves understanding mediums, technologies, users, and commitment.

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Understanding User Experience in Web Development

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  1. Questions to Ask • Do you understand the medium? • Do you understand technologies? • Do you understand your users? • Do you have commitment?

  2. The Nature of the Web • It’s a BLACK HOLE • It’s like no medium ever before • It’s a super medium

  3. Understanding Users Good experience Bad experience Satisfaction Happiness Elation Frustration Resentment Anger

  4. Technologies, Environments, Platforms • The Web • PDA’s • Mobile Phones/Wireless • Kiosks

  5. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface Task-oriented Information-oriented

  6. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  7. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  8. Process and Lifecycle Model • Iterative • Incremental • Evaluation – the heart

  9. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  10. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  11. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  12. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  13. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  14. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  15. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  16. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  17. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  18. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

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