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Group B Alvarado, Aunel Cantrall, Corey Lopez, Dilcia Patronilo, Dan Veygum, Edita. Dell - Enabling human potential . Supplying Great Technological Innovation Products computers, printers, smart phones, MP3 players, monitors, storage devices, server, and software. and
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Group B Alvarado, Aunel Cantrall, Corey Lopez, Dilcia Patronilo, Dan Veygum, Edita
Dell - Enabling human potential • Supplying Great Technological Innovation • Products computers, printers, smart phones, MP3 players, • monitors, storage devices, server, and software. • and • infrastructure technology services, • consulting and application services, • business process services, • assessment services, deployment services, • design and implementation services, • managed life cycle services, • and financial services • Ceo Michael S. Dell
External Environment • Threats • Slow Global Economic Growth • Lower Availability of Components • Large competition with HP, IBM, Lonovo, Apple • Media Tablets As Substitutes for PCs • Opportunities • "Hardware Plus" Opportunity • Emerging Markets Show Better Growth (BRIC)
Dell's Performance • Strengths • Greater International Expansion Starting in 2006 • Strengthening of Data Storage and Network Systems Services • Introduction into Tablet and Auxilary Services Market • Financial Growth • Weaknesses • Less R&D Spending Than Competitors
Previous Challenges • 2008 - Build-to-order customization and cost-efficiency supply chain stopped providing strategic advantages • 2010 - Not enough experience in Smartphone market.
New Challenges • Expanding globally into BRIC economies--they face institutional and physical forces • Manufacturing challenge in India • "PC Slump" Challenge • In future Dell will continue to have challenges in competing with Apple and HP in the Tablet market
Management Team • Education • Communication • Inspiration • CEO and President, used stuffed animals and plastic toys in their presentations to remind employees and customers of the “bigger picture” • Ethics and Values • trust, integrity, honesty, judgement, respect, courage, and responsibility • Participation
Strategy • Direct: Product to Customer relationship • Innovations/ Acquisitions • Partnerships • Keep “Dell” brand image. • Keep up with Apple (major competitor) in future endeavors such as wireless technologies and tablets.
Dell's Leaders • Board Of Directors • Michael Dell, • Donald J Carty • Laura Conigliaro • William H. Gray • Thomas W. Luce • Alex J. Mandl • Ross Perot Jr • James W Breyer • Janet F. Clark • Kenneth M Duberstien • Gerard J. Kleisterlee • Klaus S. Luft • Shantanu Narayen • Executive Leaders • Michael Dell • Nnamdi Orakwue • Dave Johnson • Jeff Clark • Brain Gladden • Karen Quintos • John Swainson • Brad Aderson • Steven Felice • Steven Price • Steven Schuckenbrock • Larry Tu
Lessons Learned • Managing change, and financial resources effectively • Importance of investing in R&D • Customer and Product diversification • Task Differentiation • Strong Formalization Public Large Enterprise Small & Medium Businesses Consumer • Stephen J Felice • President • Paul D Bell • President