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OEM to ODM Is INNOVATION the Key? What are the concerns?. Cheung, Desmond Guangzhou Panyu Fantasia Creation Toys Leading Wifi ™, BlueTooth ™ Toys Maker. Characteristics of OEM . My company background:
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OEM to ODMIs INNOVATION the Key?What are the concerns? Cheung, Desmond Guangzhou Panyu Fantasia Creation Toys Leading Wifi™, BlueTooth™ Toys Maker
Characteristics of OEM • My company background: • Electronic toy factory makes massive volumes with worker size peak at 2,000 people (2008), starts from 1995. • Equipment (SMT, bonding, injection, spray, tempo, conveyors) • Human Resources • Comply to Quality Standards • Big quantity production (100,000 pcs to millions) • No input / small amount of input on product
Why Changes? • Profit margin is low • Competition is brutal • Equipment: There is always a limit, and the limit comes faster than you think • Human Resources: • Minimum Salary: $600 (2005), $800 (2008), $1100 (2011), $1500 (2013). • Big quantity • = MORE PEOPLE+MORE EQUIPMENT+ MORE SPACE • = MORE HEADACHE • Comply to Quality Standards: changes every year • What if, we have a good idea on product? How to maximize our profit?
Why Changes? • End user is expecting more drives my customer is expecting much more • The application, appliances, the domain is changing faster, and faster • 20 years ago, we made modules • 10 years ago, we made pure hardware (a TOY) • 3 years ago, we made hardware+software (a TOY + APP) • 5 years later ? (FORESEEABILITY+SUBSTANTIABILITY)
What to change? • Old school saying: Better service to our stakeholders • In what areas? Price? Quality? • Price war = Suicide mission • Quality = endless mission • Setup a team to develop “something” from 2007 • Product Manager, Electronic R&D, Software R&D, external outlook design team, quality assurance, quality control, project manager…etc • WHAT ARE OUR SCOPES?
Characteristics of ODM • In additional to those as an OEM, • Customers are more hands off because they rely on you • Ideas, ideas, WORKABLEideas • Turnkey Solution(S) and control of manufacturing • Industry, market know-how • Unique / leading technologies / something you can show off • 700 workers @ 2013 Peak
Story 1 • At 2011, We thought: • Music is everywhere. Children are afraid of dark. Parents are busy to sing lullabies to child • Why don’t we make a cute looking night light with MP3? • Functions: • Touch to light up, so MAGICAL • SD card slot for MP3, so FLEXIBLE • Sleep timer
Story 1 • Can’t sell. Our customers don’t want it. Why?
Story 2 • At 2010, We thought: • Why remote control toy always need a Remote Control? • Why can’t we make use of smartphones? • PRIMARY INCENTIVE: CUT THE PRICE • Functions: • Toy vehicle with camera and can do video stream • G sensor can control the movements • Night Vision • With Speaker and microphone • Target on iOS™ device FIRST • We find a customer to DESIGN THE OUTLOOK
Courtesy of BrookStone® http://www.brookstone.com
Story 2 • Product (Version 1, 2) sold over 200,000 pcs around the world @ 2011, 2012, customers andwe make MONEY • Product (Version 1 ) won the 2012 RedDot Design Award, we help our customer become FAMOUS • Product builds the image that APP TOY = OUR COMPANY we define our POSITION and SCOPES
Innovation or / and Engineering? • Engineering = Precise = Science = Follow the Rues? • Innovation = Think out of the box = Break the Rules? • 2 sides of a coin? • Innovation (idea) • IS NOT A PRODUCT (PRODUCEABLE) • IS PRICELESS • IS LIMITNESS • IS SUBJECTIVE
Innovation or / and Engineering? • Engineering • DEFINES THINGS IN TANGIBLE AND MEASURABLE MANNERS • DEFINES THE PRICE ON DOING THE ABOVE • DEFINES THE LIMIT(TOLERANCE) • IS OBJECTIVE INNOVATION (IN OUR SCOPE) = SHINING IDEA and MAKE 1 PC ENGINEERING = DEFINES, AND COMPLETES THE SHINING IDEA TO MAKE 1 MILLION PCS
My Innovation Path • I have to learn what is popular • I have to learn why they are so popular • I have to learn what is the basic technology behind • I have to try • I have to control the resources I spent to try • I have to do stage evaluation from my peer group, my customers, in order to stay objective • I have to be brave enough, to admit I am not GOOD enough
My Innovation Path • After admitting I am not GOOD enough, I have to improve, and there are rounds of them. (PDCA cycle) • I have to learn to work with different groups/types of people of different nationalities, provinces, background, professions. • I have to wait, and wait and wait until that sparkle lights up.
Employer Expectations • What kind of materials / technologies and why? • What are the tolerance by applying them, when making 1,000,000 pcs? • How much and how long? • Can we use less people, less power, less resources…etc? • If not working, then what? • If sales is good, what next? • You have to communicate with different types of people. Please polish your languages.
Courtesy of: BrookStone®, Logicom® BeeWi™, Konix™, 小米™
What’s the difference? • Uniqueness (Only one vs Only few vsthere are some) • Time to market, ROVER launches at 2011 • Too early? Smartphone penetration was not strong enough • Too late? 2-3 competitors at 2013 • Hook-up with smartphones • Excellent features vs good features • Price is right • Quality is GOOD • Design is BETTER
More than happy to answer your questions: desmond@acctron.net.cn