Governance: L&T

1. Governance: L&T • Faculty L&T committee (QE) • Chair L&T committee of each Department • Director, Students • Representative of LTC • BESS coordinator • Associate Dean, L&T • Interim Faculty Standards and Quality committee (QA) • L&T representative of each Department • One coordinator of UG studies from a Department • Representative from the library • Representative of LTC • Associate Dean L&T • Student Experience Committee • Representatives from Student Societies • Coordinator of BESS • HODs and Director, Elected Student members • Faculty Manager

2. Communication: L&T • Bimonthly newsletters to all staff • L&T plan for Faculty on web (2008-2012) • Reporting of Faculty plan against University plan on Provost web site • Use of intranet for staff to view draft documents related to the curriculum review

3. L&T support for all students and staff • Director, Learning and Teaching • Offer has been made • Focus on international outcomes • Learning and Leaching Project Officer (Paul Taylor) • LEAD initiative • Grants and awards • L&T resource development • Teaching resource development • Manager, Student Administration (Alan Henry) • Moderation processes • Special consideration • Policy implementation and monitoring • First year • Appointment of a developer to work on the Foundation program • Offer has been made

4. Improving International Student Support (p.81) Administration • Business and Economics Student Services (BESS) • One stop shop for enquiries • assignment drop off and collection • special consideration • direction to appropriate academic advice • Student survival guide • Hard copy and web • Basic enrolment information • Services • Social events • Strategy • Use technology smarter to connect with students

5. Improving International Student Support (p.81) Academic • Peer assisted learning (PAL) • Administered by BESS • Training for students involved – highly sought after • International students are advisers and attendees • Academic literacy • Generic skills incorporated in many units of study Curriculum mapping in the curriculum renewal • Curriculum renewal will include academic literacy unit tailored for Business • Issue • Failure and exclusion rates among International students remain problematic • Strategy • Early warning assessment task • Individual monitoring of students who have failed – good success

6. Improving International Student Support (p.81) Orientation to Australia • Conversation groups • Practicing spoken English • Buddy and mentor program • Buddy system from MI • Macquarie Mentoring program • Student societies • Work related skills • Australian business • Social events

7. International student commencements (p.91) • MI responsible for recruitment and enrolment • Issues • Quality/quantity trade-off? • Diversification of students • Better data on enrolment numbers needed for planning

8. Improving quality assurance with other partner institutions (p.101) • Quality control arrangements • Approval of staff • Curriculum approval • Use our unit outlines • Moderation of assessment – common template • Monitoring of results by Dean • Quality checks of teaching done by partner institutions and communicated to the Faculty • Professional development • Booklets produced and distributed • Seminars at MQC for exam writing • Issues • Differences in moderation procedures (legacy issue)

9. Internationalisation of the curriculum (p.105) • Embedded in PDR • Following an audit of unit outlines staff are encouraged to explicitly incorporate internationalisation in their units • Incorporation of international research by staff into their teaching • Embedded in new curriculum • Induction unit (BBA 102 Principles of Management) will specifically target cross-cultural sensitivity • Implementation of ALTC business project on cross-cultural sensitivity • Current programs • International Business at UG and PG • Large number of units with international focus eg International Marketing • International study tours

10. Ensuring diversification and providing stronger support for international students (p.111) • Curriculum renewal has provided opportunity for strong foundation • BBA 102 – includes induction. 6 common units in Foundation year • Academic literacy unit for Business • Generic skills embedded in the curriculum • BESS initiatives • Conversation groups, PAL, student societies • There is a demand to expand PAL – hindered by lack of rooms • One stop administrative shop • Social orientation – BBQs etc • Failure rates for international students • Higher in Accounting and Economics • Strategies • Individual support for students who have failed – good success rate • Assessment policy has early assessment to identify students at risk • Higher language requirement for entry to SIBT • Transition out; English proficiency testing of international students • Failure and exclusion rates likely to remain higher than desirable in the short term.

11. Issues and strategies • Numbers and quality of international students • How many international students can we work with? • Increase staff numbers – grow our own • Better data on enrolment numbers needed for planning • Working with MI and SIBT • Dealing with culturally diverse groups • Professional development • Teaching resources • External providers • ICMS – not fully integrated following the recent renewal of the contract • Procedure for moderation in place • Student quality inputs and outcomes • GPA requirement introduced

12. Issues and strategies • L&T Quality • More will be done to meet student satisfaction targets • Director L&T appointment • Support for students • There is a demand to expand PAL from staff and students – hindered by lack of suitable rooms • Space capacity constraints (esp. junior teaching staff and rooms) • Student outcomes still show room for improvement • Strategies in L&T plan • Better data on cohorts • Research into student needs • Professional development and resources eg exams guide • More explicit internationalisation of the curriculum • Template for handbook entries • Template for unit guides