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Human Resources HL Only

Effective Employer / Employee Relations. Human Resources HL Only. Learning Objectives. Identify the sources of conflict in the workplace and evaluate alternative approaches to conflict resolution. http:// www.youtube.com/watch?v=5l7Igvz9Oqg. Sources of conflict at work. EMPLOYER.

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Human Resources HL Only

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  1. Effective Employer / Employee Relations Human Resources HL Only

  2. Learning Objectives • Identify the sources of conflict in the workplace and evaluate alternative approaches to conflict resolution

  3. http://www.youtube.com/watch?v=5l7Igvz9Oqg

  4. Sources of conflict at work EMPLOYER EMPLOYEE Write down all the issues you think employees / employers may have within the working environment with each other

  5. Read the article and summarise the author’s 5 key factors in resolving workplace conflict

  6. Strategies to reduce conflict • Single union agreement – an employer recognises just one union for purposes of collective bargaining • No-strike agreement – unions agree to sign an agreement with employers not to strike in exchange for greater involvement in decisions that affect the workforce • Two main reasons for doing this • Improves image of union as being responsible • Often have some benefit for the union, greater involvement

  7. Resolving Conflict • Conciliation - Use of a mutual third party to listen to both sides and come to a compromise • Arbitration - Use of a mutual third party to listen to both sides and recommend an appropriate solution

  8. Employee participation and industrial democracy • Participation at work by employees can take different forms • Industrial democracy • Work councils

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