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Simon Tucker Social Enterprise Summit, Hong Kong December 2007. A changing world. Existing models don’t work. Too inflexible, unimaginative, fitted to past problems or locked into powerful interests. Index of sustainable economic welfare (ISEW). Happiness. Need for social innovation.
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Simon TuckerSocial Enterprise Summit, Hong KongDecember 2007
Existing models don’t work Too inflexible, unimaginative, fitted to past problems or locked into powerful interests
Index of sustainable economic welfare (ISEW) Happiness Need for social innovation Economic index GDP 1950s 60s 70s 80s 90s 00s Time
Social entrepreneurs and innovators Business entrepreneurs → economic growth Social entrepreneurs →social innovation Now include 2 Nobel Peace Laureates: Muhammad Yunus, Wangari Maathai
Social enterprises • Micro-credit and consumer cooperatives • Self-help health groups and self-build housing • Community transport • Magazines sold by the homeless • Recycling and waste services • Neighbourhood nurseries and neighbourhood wardens • Wikipedia, Craig’s List and Freecycle • Complementary medicine and hospices • Fair trade • Zero carbon housing schemes and community wind farms
Michael Young ‘probably the world’s most successful entrepreneur of social enterprises’ (Prof. D. Bell, Harvard)
shaped UK welfare state futurologist Over 60 organisations created Launchpad social venture funds pioneer of innovations – patient-led health, consumerism, extended schools International SIX network Michael Young and Young Foundation
The Open University • The world's first successful distance learning university • Idea conceived by Michael Young in response to exclusion from higher education • Initially launched as a social enterprise then incorporated by government • Millions of beneficiaries worldwide – 25 variants from India to China - and copied by the private sector • 2006 satisfaction rating the highest among 129 higher education providers across the UK
Resistance… • ‘blithering nonsense’ according to conservatism and vested interests • Michael Young’s own experience: ‘Although I canvassed the idea with 120 colleagues, only one supported me… After years of struggle, we gave up the idea of trying to do it within a university. Because the inertia was so great, it had to be established through a separate institution.’
Language Line Doctor Interpreter Call Centre operator Patient
From NGO to social enterprise • Started on a shoestring as an NGO in 1969 • Quickly grew to providing over 100 languages • Management buyout to finance growth • After 10 years valued at £150m (HK$1.7bn) • Now handles >1m calls/year in 175 languages • 95% calls connected to interpreter in <60 seconds
Nature of social enterprises “A new type of organisation combining social and business characteristics, innovation and entrepreneurship” Bornstein “The real growth ‘sector’ in the post-capitalist era” Drucker Social enterprise Business Government Social enterprise NGO Social enterprise
Advantages of social enterprise • Power of belief • Customer focus • Co-production • Committed staff • Pro-Am power • Scaleability and sustainability • Market pioneering
Hong Kong? Ideally suited to be not just a hub for finance, trade and creative industries But also laboratory for social entrepreneurship and innovation for the region
Simon Tucker simon.tucker@youngfoundation.org youngfoundation.org socialinnovationexchange.org