Peter Pacelli - Investment Professional at Knox Capital

1. Peter Pacelli Continues Career as an Investment Professional at Knox Capital Peter Pacelli is a Principal at Knox Capital, where he focuses on deal sourcing and execution in the business services industry. Prior to Knox , Peter worked at Victory Views, a technology-enabled managed services company... Peter Pacelli is a Principal at Knox Capital, where he focuses on deal sourcing and execution in the business services industry. Prior to Knox , Peter worked at Victory Views, a technology-enabled managed services company serving customers in the education space. Peter Pacelli is a Principal at Knox Capital, where he focuses on deal sourcing and execution in the business services industry. Prior to Knox , Peter worked at Victory Views, a technology-enabled managed services company serving customers in the education space. Raised in the Chicago area, Peter graduated from New Trier High School before attending Yale University. After Yale, Peter worked at Bank of America in New York before moving back to Chicago work at Wind Point Partners, a middle- market private equity firm. Peter holds an MBA from The University of Chicago Booth School of Business and is a retired veteran of the U.S. Navy. Peter credits his experience running Victory Views for considerably shaping his leadership philosophy: Time Is Our Most Valuable Asset

2. Focus on what’s going to move needle 10x. Think through the most efficient use of capital by using ROI-based decision making for every aspect of a business. This is especially important in resource- constrained environments. People Matter Develop frameworks for hiring the right people. What kind of role needs to be filled and how do we find that person? Hard to do as a small company on your own; more established business have the scale to provide those insights across a portfolio of divisions or companies. Have a Clear View on What Success Looks Like What are the metrics that define success? Are they connected to business outcomes, communicated to stakeholders, and tracked regularly? Is everyone working toward a common goal. At Victory Views, Peter built a team that meets the demands of the business. Releases are performed by a continuous integration system – the process whereby testing and releasing is performed automatically at any time someone makes a change by a system that is always running and watching for those changes. This results in very short turnaround times. The time from when business needs are expressed to when the software is enabling those needs is short, in general. The team can support a constant stream of requirements and evolutions of the product. The Victory Views development team averages two production releases per day with 99.98% uptime. When there are requirements, the team works on it and releases it as opposed to arbitrarily delaying changes. This wouldn’t work if there were not a process of development and release that enforces quality at every step supported with automated testing. No release makes it to production without an automated test case. Any time a change is made to some behavior, it’s accompanied with some additional code that sets up some circumstances, runs some new function that the team wrote and makes sure it exhibits what is

3. expected. Rigid test release system that is highly automated so that no one can cut corners if they wanted to.