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Family Partnerships The Never Ending Story

Join Renée Becker and Erlys Daily as they share the story of Riverside County's journey in developing strong partnerships with families to support children's mental health. Learn about the challenges faced and the opportunities for further collaboration.

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Family Partnerships The Never Ending Story

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  1. Family Partnerships The Never Ending Story Presented by Renée Becker & Erlys Daily Riverside Co. Dept.of M. H.

  2. WHO WE ARE • Renée Becker, Family Liaison for Administration • Erlys Daily, Mental Health Supervisor

  3. PRESENTATION OUTLINE • “Story Time” • Profile of Riverside County • How Partnerships Started and Why “OUR LUCK DRAGON” • Riverside’s Journey “Silver Mountains” and “Rock Quarries” • Comparison to Other Approaches

  4. OUTLINE cont. • Partnership Opportunities • Remaining Gaps – Dangers from the “Deadly Swamps of Sadness” • Promoting the Voice of our Youth “The Sea of Possibilities” • Continuing the Never Ending Story – Effectively Communicating Value

  5. BEGINNING OF THE NEVER ENDING…… “Story”

  6. RIVERSIDE CO. PROFILE • Geography • Clinics • Youth Served • Ethic Composition

  7. RIVERSIDE COUNTY CA CA Population 33,871,648 Riverside Population 1,545,387 (2002 Census)

  8. RIVERSIDE COUNTY Geographical Size: 7,400 square miles 240 miles across Ranked 4th In Geographical Size Ranked 6th In Population Compared To Other CA. Counties

  9. RIVERSIDE COUNTY cont. • 15 County Clinics Serving Children • Fiscal Year 2000/2001 13,520 Children And Youth Received Services Through The Mental Health Department

  10. RIVERSIDE COUNTY ETHNIC COMPOSITION • White 59.5% • Latino 32.4% • African American 6.7%

  11. THE LAND BEFORE PARENT PARTNERSHIPS • Existing Supportive Services For Parents Almost Nonexistent In 1994 • Contracted Mental Health Association Parent Support Group • Case Management Parent Support Group

  12. PARENT SUPPORT GROUP • Isolation • Parents Need Parents • Encourage and Identify Strengths • Baby Steps in Leadership • Empowerment

  13. HOW WE STARTED, OUR “LUCK DRAGON” • Vision Of Children’s Manager • Federal System of Care Grant • Support Of Dept. Director

  14. THE JOURNEY • Hired Supervisor • Needs Assessment (parent questionnaire) • Parents Assisted in the Evaluation and Award Process for Support Network

  15. THE JOURNEY cont. • Contracted Support Throughout County • Established countywide contract providers through community based organizations • Parent support groups • Telephone support

  16. THE JOURNEY cont.CONTRACTED SUPPORT GROUPS Support Network was Difficult to Establish and Maintain Through Contracts • Hi turnover • Poor Support for employees

  17. THE JOURNEY cont. • Resource Library • Respite Contract • Mentoring Contract • Education of Staff and Parents • Hire Parents • Consultation

  18. THE JOURNEY cont.HIRING PARENTS • Full And Permanent Part Time • Existing Classification • 5-6 Week Orientation • Policies And Procedures • Tours • Structure Of The County And Community • Duty Statement

  19. PARENTS HIREDCONTRACT • Community Based Organization Contract • Personal Contract

  20. PARENTS AS COUNTY EMPLOYEESSUCCESS TOOLS • Introduction • Orientation • Duty Statements • Training and Conferences • Neutral Support Person

  21. JOURNEY cont.“ROCK QUARRIES”“I’M HERE, NOW WHAT DO I DO?” • Confidentiality • Initiative and Creativity • Relationship Building • See the Value

  22. THE JOURNEY cont. “ROCK QUARRIES” • Lack of Clarity of Role • Charting And Billing • Client Related Assignments • Family Challenges • Confidentiality

  23. THE JOURNEY cont. HELP THROUGH THE “DESERTS OF DESPAIR” • Regular Meetings With Neutral Person • Leadership Training • Conferences

  24. THE JOURNEY cont.“CRYSTAL TOWERS” • Flexible Funds • Respite • School Supplies • Food Baskets • Adopt-a-family • Christmas Gifts

  25. RIVERSIDES APPROACHPARTNERSHIP OPTIONS • Combination – both county and contract • Provides checks and balances • Choice of opportunities for parents

  26. APPROACHEXTERNAL • Strong Community Agencies With Compatible Mission +More Autonomous - More Expendable

  27. APPROACHINTERNAL • Needs Stable Environment • Offers Job Protections • Often No Suitable Classification Is Available

  28. APPROACHREQUIREMENTS • Support Of Top Administration • Continuous Exposure • Continuous Public Relations

  29. EVALUATING YOUR OPPORTUNITIES • Composition And Climate Of Your Community • Where Is Your Support? • Strong Children’s/Parent’s Advocacy Groups • Strong Regional Center

  30. EVALUATING YOUR OPPORTUNITIES cont. • Discontented Parents • Active Parents • Needs Acknowledged By The Community ALL ARE OPPORTUNITIES

  31. “DEADLY SWAMPS OF SADNESS” “If sadness takes over, one’s self will sink into the swamps.”

  32. GAPS AND BARRIERS “DEADLY SWAMPS OF SADNESS” • Special Services For Kids In Juvenile Justice System • Inconsistency And Resistant In School Systems • Supervisor Variability

  33. SWAMPS OF SADNESSGAPS AND BARRIERS • Child Care • Emergency Medications • Transition • Out-of County Issues • Drug and Alcohol Treatment • Fear of Advocacy and Conflict • Old Habits

  34. PROMOTING THE VOICE OF FAMILIES AND YOUTH • Focus Groups • Mental Health Boards • Roundtables and Community Forum • Speakers Bureau • Open Houses • Parent Partnership Summit

  35. PROMOTING VOICE cont.PARTNERSHIP SUMMIT • Parent And Clinician Panel • Evidence Based Practice Presentation • Facilitated Youth Feedback Group

  36. THE NEVER ENDING STORYCOMMUNICATING THE VALUE Personal Stories – speaking from the Heart

  37. THE NEVER ENDING STORYCOMMUNICATING THE VALUE • Regular Meetings With Managers • Facilitated Meetings With The Department Head • Facilitated Meetings with Government Officials

  38. THE NEVER ENDING STORYCOMMUNICATING THE VALUE • Include the parent voice at every opportunity! • Communicate value! • Stress benefits! • Be positive!

  39. THE NEVER ENDING STORYCOMMUNICATING THE VALUE Personal Stories – speaking from the Heart

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