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Implementing Advanced Network Services on Campus

Explore the current state of advanced services on campuses and discuss the importance of QoS, multicast, H.323, video, VoIP, security, higher bandwidth infrastructure, and wireless. Address barriers to implementation and discuss future needs and training requirements.

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Implementing Advanced Network Services on Campus

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  1. Thursday Breakout Session (Group 7) • Members • Terry Davis (University of Arkansas) • Tim Husted (Albany State University) • Laurie Burns (Internet 2) • Ken Payne (University of Georgia) • David Matthews-Morgan (University of Georgia) • Thomas Miller (North Avenue Trade School, a.k.a GA Tech) • Jake Williams (same as above)

  2. Current Practices - Describe the current state of advanced services on campuses

  3. Which Advanced Services are important? • QoS • Multicast • H.323 • Video • VoIP • Security • Higher bandwidth 'infrastructure’ • Wireless

  4. What is your order of implementation? • Backbone network upgrades • Security (firewall, IDS) • QoS • High-bandwidth applications

  5. What is the demand for Advanced Services? • Watching the network utilization (traffic patterns) • Listen to what the users (customers) are asking for

  6. What is the penetration of Advanced Services into campuses? • Streaming and Distance Learning needs to be available • Others include specific grants (such as NSF vBNS grants) that require high volume accessa • All other services are internal (departmental)

  7. What are the greatest barriers to implementing advanced network services? • Politics (they want it but will they pay?) • Money (allocated for infrastructure, personnel, training, etc) • Fragmentation of control (central control with user-need sensitivity)

  8. Looking Toward the Future - Discuss what you need to make advanced services work

  9. What would help you to implement advanced network services on your campus? • Solve the political and funding issues • Educate users, create rallying points for them (show them what they can ask for) • Policy (security, accountability) • Build partnerships and alliances with the users, departments • Good management of implementation/maintenance staff

  10. What features do you need in equipment that is not now there? • Better vendor support for secure communications (Cisco should be leading encrypted communications) • Better ACL, security standards controlling access to equipment setups • QoS standards - more functionality in things like DiffServ and DSCP • Traffic shaping standards • Real-time transfer protocols • Monitoring tools

  11. What training would help in implementation and operation? • Workshops such as this one • Vendor-specific training • Seeing the issues from other points of view (peer-groups)

  12. What can Internet2 do to help? • Sponsor more peer-groups • Have higher-level management sessions (Internet2 Days) - less technical in nature • Have representation at management retreats • Software tools that help implement services, provide user feedback (to enhance perceptions)

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