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Developing Effective State Goals and Priorities

Developing Effective State Goals and Priorities. National state rehabilitation council forum June 25, 2013. Today’s Presentation. The SRC role in developing goals and priorities Sources for goals and priorities Real life examples Measuring success Resources. Today’s Presentation.

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Developing Effective State Goals and Priorities

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  1. Developing Effective State Goals and Priorities National state rehabilitation council forum June 25, 2013

  2. Today’s Presentation • The SRC role in developing goals and priorities • Sources for goals and priorities • Real life examples • Measuring success • Resources

  3. Today’s Presentation • Key considerations: • What do you want to happen with VR in your state and how do you get there? • How do you work with the VR Agency to obtain the best results for the citizens of your state?

  4. FY 2011 VR program expenditures $4 Billion That’s a lot of money. That’s a lot of responsibility. SRCs have a lot of responsibility over a lot of money.

  5. FY 2011 Average Cost per Employment Outcome $35,000

  6. Role of the SRC How is SRC Input related to goals and objectives? Answer: The State Plan

  7. Role of the SRC If the public only read the goals and results section of the State plan: • Would they know what the agency and SRC wanted to achieve? • Would they consider agency services successful? • Would they encourage the use of taxpayer dollars for VR programs in the future? in the future?

  8. Role of the SRC State Plan – Your Job • Among all constituent groups, only you have your concerns, comments, and suggestions included in the State Plan, responded to in writing, and forwarded to Washington DC. You: • Make the State Plan good, and • Make the State Plan better.

  9. Sources for Goals and Priorities Understanding and listening to: • Needs Assessment (CSNA) • Hearings on State plans • Monitoring and performance reports • Status of personnel development activities • Breadth of SRC skills and experiences No agency can do everything it wants to do. SRCs help to balance and prioritize.

  10. Real Life Examples One agency had 17 goals… • More money for salaries • Better offices • More staff training… • Consumers were not mentioned until goal 15!

  11. Real Life Examples What message were they sending to the citizens of the state? What message were they sending to people with disabilities in the state? THEIR message is YOUR message

  12. Goals: Real Life Examples Goal #1Increase the number and quality of employment outcomes.

  13. Goals: Real Life Examples Goal #1Increase the number and quality of employment outcomes. What’s the difference between this and something like “Goal: 4,000 successful rehabilitation outcomes”?

  14. Goal # 1 Increase the number and quality employment outcomes How will you know when you achieve this goal? • What is an increase? 1? 5? 50? 200?... 1%? 10%? • Where are you starting from? • Will all readers of the State plan know?

  15. Goal # 1 Increase the number and quality of employment outcomes How will you know when you achieve this goal? • What is quality? • Hours worked? • Hourly wage? • Weekly wage? • Substantial Gainful Activity? • Health Insurance? • Retention?

  16. Key Takeaway Nouns and Verbs If it is a noun it is a goal. If it is a verb (something you do) it is a strategy.

  17. Goals: Real Life Examples Goal #2Continue to focus on creating more opportunities for DVR clients to obtain federal employment. • Is this a goal? • Is this a strategy under a goal? • Will it appear in the goals/strategies section? • Why or why not?

  18. Identifying Goals and Priorities Comprehensive Statewide Needs Assessment(CSNA) What does it lead to? It leads to understanding the issues!

  19. CSNA Sample Results • “This data suggests a need for ongoing training programs for computer access technology.” • “This suggests a need for in-service training for counselors throughout the state to ensure that counselors are fully aware of job placement and job development resources…” • “This suggests a need to carefully evaluate the training that is being provided and more importantly, to make sure it is relevant to the consumer’s vocational objective delineated in the IPE.”

  20. Are these goals?Should they be? If they are not goals, what are they?

  21. State Plan and the SRC 4.2 (c) Summary of Input and Recommendations of the State Rehabilitation Council… • Is there a relationship between SRC recommendations and State plan goals? • What is the relationship? • Would your state agency agree with you?

  22. Measuring Success HOW WILL YOU KNOW IF YOU SUCCEED? Maybe more importantly… How will consumers, the governor and state legislators know if you succeeded?

  23. Let’s Pause…. • Thoughts? • Reactions? • Agree or disagree with anything?

  24. Incremental Improvements We Try Harder may be a great advertising slogan but it is depressingly futile as a strategy.

  25. Measuring Success What impact have you had on the development of VR agency goals and priorities?

  26. Resources • 36th IRI The State Rehabilitation Council – Vocational Rehabilitation Partnership at: http://iriforum.org/books.aspx#36ua • SRC On-Line Training Series (includes information on conducting the CSNA) at: www.erehab.org • Regional Technical Assistance and Continuing Education center at: https://ncrtm.org/moodle/course/view.php?id=180

  27. Presenters Steve Zwillinger RSA 202-245-7313steven.zwillinger@ed.gov Milt Wright Vice Chair, California SRC 818-307-0351 mwright@miltwright.com

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