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Introduction to Online Clinical Orientation System “OCO”

Introduction to Online Clinical Orientation System “OCO”. Maria Fidazzo. OCO-History. “Town Hall on Clinical Issues” March 2007

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Introduction to Online Clinical Orientation System “OCO”

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  1. Introduction to Online Clinical Orientation System“OCO” Maria Fidazzo

  2. OCO-History • “Town Hall on Clinical Issues” March 2007 • Many issues identified-but one for both clinical agencies and nursing schools-Frustration with costly and redundant process of orienting students and faculty to Clinical sites • Online Clinical Orientation Task Force(OCOTF) developed June 2007

  3. Activities of OCOTF • OCOTF representatives • Banner, • St Joseph’s, Mercy Gilbert/Chandler Regional, Scottsdale Health Care, • St. Luke’s/Tempe St. Lukes • John C Lincoln NM, DV • Arrowhead/Maryvale/PVH • Phoenix Children’s Hospital • Hacienda/Los Ninos • Mayo • MCCCD Nursing • MCCCD Allied Health • Yavapai College Fire Sciences • Nursing • GCU • ASU • PMI • ITT • EAC • CAC • UOP

  4. Activities of OCOTF • Survey other states who had online systems • Dialog with vendors of online learning systems • Survey of Clinical Agencies, Education program as to cost in time and money for current orientation system • 300-1000 hours per year • 200-10,000 copies of orientation materials/yr • List of Desired Features for new standardized, online system • Development 50+ page RFP-Competitive Bid Process administered through MCCCD • Three finalist • Winner TraCorp • Customized system, local vendor

  5. OCO Bid Process • Cost to Build OCO paid for by MCCCD • $189,000 • Ongoing cost to administer OCO on daily basis • For first 3 years student cost is $8.25/year (2012-2015) • If you move from school to school within that year OCO account can be moved to new school without paying NEW fee • TraCorp, JT Gunter, Administrator of OCO, 602-864-1385 x 15 • Each school must arrange with TraCorp how they will pay fee • Student self pay by credit card • TraCorp billing school for student use. • System in development 2011-MAY 2012 • Opened for use by ALL nursing programs, MCCCD allied Health May 1, 2012 • May 1, 2013 All students going to participating sites will use OCO • Recognized and utilized by ALL Hospitals for students (see handout)* • Due to corporate initiatives at some point Banner may have to use system that is recognized by their facilities across the country

  6. FIVE Parts of OCOPart I • Regulatory Modules • Participating hospitals agreed upon content of FIVE regulatory Modules • Professional Conduct • Patient Safety • Corporate Compliance • HIPAA • Infection Control • Modules done ONCE per year • Interactive, professional in appearance • Must click EVERY page to get completion • Must complete Post Test with 80% score to pass • Transcript can be printed to show completion • Schools and Clinical Agencies can also see in system “green/red” lights to show completion/non completion • Estimate it takes 1-2.5 hours to complete modules/post tests

  7. Part II-Tabbed Pages • Each clinical agency has their own section of OCO to post content specific to their site • “Tabbed pages” “clinical agency requirements” • Once student assigned in OCO to site for clinical experiences tabbed page content will be visible to them • We tried to not repeat content from Regulatory Modules in tabbed pages-about 90% successful • Tabbed page content includes: • Mission, vision, values • Parking maps • Handbooks • Interactive forms (information forms, attestation to reading and begin compliant with rules of agency) • Tests (agency specific safety tests, medication computation tests (nursing faculty) • Time to complete Tabbed page content –Varies from 5 minutes to several hours • Most tabbed page content must be completed ONCE PER YEAR • Exception-BANNER CERNER modules done after 10/31/12 are good for lifetime • CTHVAMC-Must download some forms EACH rotation

  8. Part III Creation of Rotations/CERF forms • Permission for each school to bring students to an agency is still handled OUTSIDE OCO • Once a school has permission to use a site Each school creates a rotation in OCO for students • Tabbed page content is seen once such an assignment is made • Creating rotation also created Clinical Experience Requirement Form (CERF) for Clinical Agency • Shows dates/times rotation • School/program, type of rotation • Students/faculty involved in rotation • “Green/Red” lights for completion of Regulatory Modules/ Tabbed page content • Attestation that students will meet ALL Health and safety requirements, and all OCO content requirements at least TWO business days BEFORE start of rotation. • Rotation and CERF form can be seen online by CA and school • We hope to soon build functionality so that CA gets an email to notify them when school has approved a CERF form

  9. Part IVEvaluation of Clinical Experiences • Once a student rotation is near last day student will receive email with link to complete an online evaluation of their experience at the clinical site • Evaluations have both Likert scale answers and text field expanded answers • Student identifying info will NOT be tied to their feedback…but if there is only ONE student in a rotation it would be possible for school, clinical agency to identify them with their feedback • OCO will tabulate results of surveys • Results will be available to the school and CA they pertain to. • School and CA will be able to look at evaluations • All evals from a site • All evals from their program • All evals from a specific level of student • All evals from a specific type of rotation.

  10. Part VRepository of Health and Safety requirements • Clinical Agencies want to be able to verify that all students and faculty have completed all necessary Health and safety requirements • OCO will store that info in TWO ways • OCO will help school monitor specific info • School will enter actual dates for requirements in system • School will also enter if student/faculty have met all requirements of “family of requirements” (MMR, varicella, background check CPR etc). CA will see “GREEN/RED” light for completion • OCO will allow sorting, viewing • OCO will send out emails when requirement about to expire, or has expired • For schools who monitor Health and Safety on their own” • School will batch enter that students and faculty have met requirements of each family-Clinical agency will see GREEN/RED Light.

  11. So…..what is next • 1st-Contact Andy Schumerly, President, TraCorp to set up your account • 602- 864 -1385 ext 11 • andy@tracorp.com • 2nd Attend a Training Session for hands on use of OCO. You must register online: • http://healthcare.maricopa.edu/forClinicalPartners.php • Click on OCO Training • Click on appropriate training for your role • School representative- “faculty” • Clinical Agency representative- “Clinical agency’ • Once you have your account set up and you attend training you can start getting your students enrolled and completing materials for hospital experiences after 5/1/13

  12. What is next • Number of Users • ‘Lessons Learned • Future Plans for OCO

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