Quality of Experience of mobile users reported on Regulators' websites 24 hours a day...

1. Quality of Experience of mobile users reported on Regulators' websites 24 hours a day... Next...

2. Introduction PNI provides a solution for quality control of mobile networks 24 hours a day through analysis of OMC / R extracted from BSS equipment. This solution has the advantage of monitoring effortlessly the network of mobile operators given that the raw data are indisputable. Unlike disputable drive -test log files using drive-test measurement tools-(old technique of measuring QoS). However, it does not provide the coverage map or Data measurement or point of view of the user (End to End). Please refer to the ITU website, last Study Group 12 meeting in Accra, Nairobi and Cotonou. It was against this background that PNI sought a complementary solution that handles coverage and End to End measurements. Next...

3. Coverage measurements and QoE Almost every year, regulators rely on private firms to measure the Quality of Service of mobile telecommunication networks. Well known disadvantages of the annual or bi-annual audits are: • Study is geographically limited: only the accessible main roads and major cities are chosen.  • Study time is limited: Period of Audit limits to a considerable extent, all the tests required to truly analyze or benchmark operators' network. • The samples are limited in number: Therefore,the results do not represent the true picture. • Because the regulator uses this study only for the results, it cannot in anyway assign sanctions to the operator for network problems(KPIs) that are not respected, due to the subjective nature of the study. • The terms of use of existing materials are rather restrictive: fragile materials, bulky, require training, expensive processing tools ..  • Delays in obtaining results because of the post-processing. ... FACE TO THESE DISADVANTAGES PNI OFFERS A SOLUTION Next...

4. Coverage measurements and QoE The end user can follow mobile networks every day ... • Coverage in the area or on trips can be made ​​in the day ... Next...

5. Compare mobile networks ... Next...

6. Compare mobile networks ... and choose the one that offers the best coverage in the area ... Next...

7. Une application Androïd dédiée et professionnelle installée sur des smartphones Compare mobile networks ... A dedicated and professional Android application to test mobile networks • Manual or automated tests  Having the radio indicators  Test speed and latency on the Data  cuts Next...

8. Compare mobile networks ... Rise in real time or delayed action • Measurements are automatically registered on the server from a 3G connection or available Wi-Fi network Next...

9. Traitement automatique Traitementsautomatiquessur des serveurssécurisés • Les mesuressontautomatiquement post traitéesplusieursfois par jour, permettant aux intéressés de disposer rapidement des résultats • Les résultatssontautomatiquementgéo-codés • Les indicateurs de qualitéspeuventêtreproduits au jour, la semaineou le mois Suivant

10. ADVANTAGES OF THE SOLUTION • With this new solution, simple and very close to reality, audits may be conducted monthly. • Users can check the quality of networks on a daily basis and determine which operator is providing the best service. Users can make their own choices based on accurate information. • With two solutions: time network analysis with RPM System solution (analysis counters from OMC / R) and Field tests that allows the end user to have an experience, the regulator has a solution that provides complete control of the operator. Next...

11. DEMO Field tests solution is the most interesting for a regulator: Next...

12. Easy implemented • Starting the application in one click Next...

13. Easy implemented • Field Test can be carried out by unqualified personnel • After returning from the field to the measuring branch office, sending data to the server for processing is done automatically using a WiFi connection • Post ADP • Servers collect data and report results either as cards or as files in Excel format: ability to exploit its own reports Next...

14. QUICK ACCESS TO RESULTS • Connection and access to the web page

15. 2G DISPLAY ZOOM COVERTURE 2G QUICK ACCESS TO RESULTS • Focus on 2G & 3G area FILTER ON GSM THEN 3G 3G Next...

16. DATA MEASUREMENT Because of Smarthphones and Tablets demand : Http, FTP, VoD…

17. TRANSPARENCY TOOL • Transparency tool: Users can see the results on the website of the regulator

18. CONCLUSIONS • Always have a measurement tool complementary to RAW DATA MEASURMENT PROCESS • Easily take measurements of the whole territory at any time, and then perform more sophisticated investigations on problem areas • Make the results available to the public • Open a web page on the regulator’s site which would be available to the public daily. This will enable them determine the appropriate network to use at anytime. This decision will be based on information available to them and not a third party. It won’t be necessary anymore to get 2 mobile phones or 2 SIM CARDS, and it will save environnement. Next...

19. Thank you for your attention Ghana: CARNOT SOLUTION Limited P.O. Box AN7542, Adenta ACCRA +233 242 832072 lobeng@planetworkint.com http://www.planetworkint.com France: PNI 101, rue du Lac, Immeuble Les Erables 31681 LABEGE Cedex (France) +33 (0) 5 62 47 16 24 +33 (0) 5 61 20 88 38 contact@planetworkint.com http://www.planetworkint.com USA: PNI LLC 400 East 55th Street, Suite 4D, New York, NY 10022, USA Tel.: + 1 212-583-0249 Fax. : + 1 212-583-0687 E-mail: usa@planetworkint.com – http://www.planetworkusa.com Maroc: PNIA 219, Avenue Zerktouni Résidence El Bardai 1er étage Casablanca, MAROC