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Myths, Drivers and Work-Life Balance University of Sydney 2009. ‘. Chris Warhurst Scottish Centre for Employment Research University of Strathclyde. In the beginning …. Introduction. Good science starts with scepticism.
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Myths, Drivers and Work-Life Balance University of Sydney 2009 ‘ Chris Warhurst Scottish Centre for Employment Research University of Strathclyde
Introduction • Good science starts with scepticism. • WLB embedded in public, practitioner and academic discourse – and practice. • Intuitively sympathetic – from degradation of work to satisfaction in and through jobs. • Problem: the claims for and assumptions underpinning WLB are weak; at odds with the legacy of ‘industrial sociology’; yet do resonate with traditional sociological concerns.
The Myths Myth #1: long working hours culture • E.g. Schor The Overworked American; Bunting Willing Slaves. • Slippery statements: ‘large part of … employees spend more hours at work than they say they would prefer’ (Echtelt et al.) quickly recast as a ‘burgeoning demand’ for WLB (Bolchover) • The new British disease of long working hours (Green).
What the data shows • Only small minority work ‘long hours’ (>48 hrs pw): 11% in the UK (ONS). • Clear sex and life cycle variations: • Mostly men, mostly aged 30-49 and with children. • Men tend to be satisfied, seeing benefits in pay and prospects. • Though women suffer more; more likely to report poor health, stress and dissatisfaction.
Moreover, working hours reducing. LFS plus time budget data: UK males of spend far less time in paid work in 2001 than in 1961 (Roberts) -109 minutes; women +20 minutes. • ‘… there is no country, not even the US, in which there is uncontested evidence of an overall lengthening of work schedules in the late-twentieth century.’ • ‘Downward trend’ across the EU since 1983 and into 2000s (EC). • Long working hours reducing in UK workplaces for non-managers from 15% (2003) to 9% (2009); managers from 25% to 21% (BERR)
EU av. 39hrs per week, though longer for men due to overtime, shorter for women due to part-time work. • Demand for less not huge. • only 3.7 hours, shorter full-time (strip out overtime?); women want least change. (BB&W). • Though note: workforce split 49:51 over less and same/more hours. • Other evidence (4th EWCS) states 4/5 workers satisfied with current working time arrangements. Little difference between men and women and those with/out dependent children.
Paradox if hours still too long - can go part-time but don’t. • Vast majority of full-time men (75%) and women (63%) do not want part-time hours. Just want slightly shorter existing hours (BBW). • Trade-off: working hours and pay vs lifestyle needs/wants; ‘downshifters’ more topical than typical – social rationality approach. • When do express desire for part-time hours, want it for personal indulgence (77%) not care reasons (BB&W). Any ‘time squeeze’ is on ‘my time’ not family time (also Roberts).
Myth #2: that work is bad • Always been ‘hidden injuries of work’ – Studs Terkel. • But I love my job! 4/5 of workers satisfied/very satisfied with their job, and consistent over last 10 years (4th EWCS). Better than sex according to Trinca and Fox. • The unemployed suffer without work; materially, socially and psychologically: F. Scott Fitzgerald in 1930s to Jahoda in 1980s. • Contrary to Bauman’s claim that work is decentred, there is a ‘cult of work’ (Bradley et al.)
A cult that government and some academics have joined: • Welfare to work schemes • Demands for full employment • Interesting that with the credit crunch, job loses not being cast as liberation from work; that in 1968 French students demonstrated against ‘work’, in 2006 demonstrated to demand ‘lock-in’ jobs –the ‘precariate protests’.
Myth # 3: that work and life are separate/able • Collective amnesia: they aren’t and we’ve always known that they aren’t – physically or psychologically. • Work still a source of identity – despite what Bauman claims, we are not what we buy. Even low wage workers ‘borrow prestige’ from work (Sherman). • Communities in occupations; occupations in communities. From police to jazz players, from shipyards to coalfields, even IT workers: ‘If you have a language outside work, then you have a language inside work’ (kibbutz member)
E.g. Scargill during miners strike: ‘You’re fighting for your loyalty, your dignity and your self-respect as human beings’. Legacy of the strike: women's raised consciousness (Bradley). • Used by workers as solidarity against management; by management as social control – remember ‘corporate culture’ and the new moral order (Peters/Willmott)?. • If anything, link strengthened now with creative industries’ claim of blurring of lifestyle and work and vanguard claim for creative industries (Eikhof and Haunschild).
So what are the drivers? • ‘Neo-liberalism ploy’ (e.g. Fleetwood) • Deregulation of employment with: • End of the standard working day/working week • Individualisation of the employee relationship • Rhetoric of WLB for employees but practice different: on management’s terms. • Rehabilitates and masks ‘flexibility’; end of unsocial working hours, evening/weekend working. • (However most ‘right to request’ granted, though true that better family-friendly workplaces limited.)
Response to demographic crisis and ‘labour market shrinkage’ (e.g. MacInnes) • Not better lives but breeding new lives • EU concerned about baby crisis. 2003 EU population increased by 1.2m but of which births accounted for only 0.2m. • Hence family-friendly policies dominate WLB agenda • (Possibly why CIPD detects resentment backlash from childless workers.)
Outcome of the dual burden and ‘second shift’ (e.g. Hochschild; Pocock) • Female part-time hours are rising hence household paid working time is rising but male intransigence when it comes to domestic labour. • Even in more egalitarian Sweden, strong division of household labour remains (Fangel and Aaløkke). • Might account for why Australian women at least are happier with shorter working hours (Booth and van Ours). • Note: work also more interesting and more social than nappies and four walls: the ‘flight to work’ of Hochschild.
Consequence of rise in consumption (Schor). • In the past kept up with the Jones’ now spending like our Friends; different socio-economic group. Ratcheting up of expectations. • Link to designification; marble kitchen tops, not plastic. • Need to work more to meet own demands – and recognise the link. It’s debt/credit (Ritzer) or putting in the hours ‘to get on in life’ (Cowling). • Manual workers long hours accounted for by paid overtime ‘to increase pay’ (Kodz et al.) and fight to keep it.
Outcome of work intensification not time ‘time extendification’ (e.g. Roberts) • Doing more in the same time: ‘chained to desk’ • Doing more with less: ‘lean organisations’ • More stress/increasing pressures at work (BSAS) • ‘More to do in the same hours than three years ago’ • First order problem is heavy workloads, hours follow. Focus currently on symptom, not cause.
But not the full story… • Stimulated by the chattering classes lament? • ‘the higher the average level of human capital, the greater … the preference for shorter working hours’ (BBW). Suggested reasons: working conditions and new performance requirements. • Long and unsocial hours working a long feature of working class jobs e.g. car, dock and warehouse workers. These workers continue to work long hours and defend doing so (ONS). Reason: paid overtime makes difference between scrapping by and decent life.
Now spreading to middle classes: • 2/3 of long-hours M&P do so unpaid cf. other long-hours workers. • with expanded service economy with ‘customer culture’ e.g. doctors and the ‘9-5’ dissolving. • ICT connectivity e.g. civil servants; ‘crackberry’ addition. More accountable (autonomy). • M&P typically work longest hours, also more stressed at work (BSAS). Amongst long-hours women, 2/3 are M&P (ONS). Same true for US; Schor too blunt (Jacobs and Gerson). • Suggestion from Haworth and Lewis that part of professional identity (also Stone); ‘badge of honour’ but cf. presenteeism.
Three developments within the professions • M&P spatial and temporal ‘availability’ an issue; work/life more permeable (Bergman and Gardiner). Work always more portable for M&P, now with ITC M&P more accessible (control). • Shift from time to task driven work (Pocock et al.): ‘clock lost its authority’ cf. E.P. Thompson. • Work intensification with ‘over-demanding jobs’ in US (Jacobs and Gerson); in UK more to do now - 38% non-M&P workers, 64% M&P workers (BERR).
Three developments across the professions • Expansion but also fragmentation of higher or traditional professional jobs with polarised work • Emergent new professions are a ‘precariate’, with famine and feast project work • Expansion of lower or associate professions but ‘means to ends work’ not ‘way of life work’ • Work life balance is the middle classes elevating personal crises as public concern? Have ‘form’: cf. 1980s ‘IR problem’ & 1990s ‘death of the job’; 2000s ‘new traditionalists’ (Stone).
Concluding Remarks • Need for better evaluation of public discourse. It’s currently a policy unsupported by the evidence. • No doubt some workers, in some occupations in some industries in some countries want reduced working hours, but for a variety of reasons. • But need to distinguish presence from prevalence. Long hours not prevalent. • Most workers content with WLB and ‘balance’ not a useful articulation of the relationship between work and life
Signals the need for new research agendas • Apply life cycle analysis, overlaying transitional labour markets (Schmid) to issue of WLB. • Developing better conceptualisation of the relationship between work and life. • Boundary and beyond? (Warhurst et al.) • Return to traditional sociological concerns – low pay, work intensification, gendered divisions of labour, different regulatory regimes. • Final point: a difference between ethical neutrality - i.e. scepticism – and moral indifference (Eldridge).
Journal special and edited book Doris Eikhof, Chris Warhurst and Axel Haunschild (2007) guest editors special issue ‘Critical Reflections on the Work-Life Balance Debate’, Employee Relations, 29:4. Chris Warhurst, Doris Eikhof and Axel Haunschild (eds) (2008) Work Less Live More? Critical Analyses of the Work-Life Relationship, London: Palgrave