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PROGRAMMING STAGES AND TOOLS that are related to the ‘ACCESS TO SERVICES’

PROGRAMMING STAGES AND TOOLS that are related to the ‘ACCESS TO SERVICES’. Access to Services, internal seminar Amman, December 2009. Nothing new compared to our classical programming framework. Reminder:. Observation of the situation Analysis of the problem(s)

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PROGRAMMING STAGES AND TOOLS that are related to the ‘ACCESS TO SERVICES’

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  1. PROGRAMMING STAGES AND TOOLS that are related to the ‘ACCESS TO SERVICES’ Access to Services, internal seminar Amman, December 2009

  2. Nothing new compared to our classical programming framework. Reminder: • Observation of the situation • Analysis of the problem(s) • Programming of objectives and strategy • Action plan • Evaluation of programming and programming of evaluations

  3. Observation and analysis

  4. What is particular for the services domain? Observation and analysis tools • Analysis of the local context • Analysis of the actors Types of decisions • Decision on the types of services that HI will support/ invest in • Decision on the types of actors being enforced by HI • Decision on types of concrete support ; • Support of lobby actions? (tool 11) • Decision on the level of intervention (service/ village or community, regional, local)

  5. Analysis of local context • Policies – do they exist, in which form? (tool 1) • ‘Administrative’ contextrelated to the organisation of services systems (per domain or sector) (tool 2) • Existingspectrum of services at local level and at national level(tool 3) • Analysis of the accessibility of services (at local and national level) (tool 4) • Analysis of the quality approach related to services (tool 5) • Mapping of good practices

  6. Analysis of the local stakeholders • Analysis of providerstypology, per domain or sector(tool 6) • Mapping of professionals(tool 7) • The place of public authoritiesin the process of service provision (tool 8) • The place of users in the process of service provision (tool 9) • Other significant actors in the field of service provision, their roles and intervention modalities (tool 10)

  7. Types of decisions • Decision on the types of services that HI will support or invest in; if the case, decision on the concrete service that will be targeted; • Specialised/ mainstream? • Decision on the types of actors that will be enforced by HI; • Change. Time. Resources. • Decision on the type of concrete support; • Lobby? Whom we support to do that? • Decision on the level of intervention (service/ village or community, regional, local).

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