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MAIS and ITSS PRIORITIES

MAIS and ITSS PRIORITIES. Laura Patterson, MAIS Associate Vice President Unit Liaison Meeting January 23, 2008. Agenda. MAIS Strategic Plan MAIS & ITSS Priorities Q&A Closing Thoughts. U-M MISSION Preserve knowledge Create new knowledge Develop future leaders. MAIS Strategic Plan.

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MAIS and ITSS PRIORITIES

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  1. MAIS and ITSS PRIORITIES Laura Patterson, MAIS Associate Vice President Unit Liaison MeetingJanuary 23, 2008

  2. Agenda • MAIS Strategic Plan • MAIS & ITSS Priorities • Q&A • Closing Thoughts

  3. U-M MISSION • Preserve knowledge • Create new knowledge • Develop future leaders MAIS Strategic Plan • Executive officers, deans, and other leaders share their challenges (October 2005) • Key themes identified • MAIS Advisory Committee, University leadership, and MAIS leadership determine priorities • Living document • Updated annually

  4. MAIS and ITSS Strategic Objectives • Protect information assets and privacy • Promote green solutions • Reduce administrative tasks for faculty & staff • Enable faculty and staff to maximize our resources • Enable efficient business processes • Increase faculty and staff excellence • Enhance academic units’ ability to connect with individual students

  5. Priorities ITSS • University IT Security Program MAIS • eResearch Proposal Management • DAC Replacement— Constituent Relationship Management • Space Utilization • Business Intelligence • Service Management • HE Upgrade • Green Computing Initiative Excerpt from FY08 Budget remarks to the Regents President Mary Sue Coleman “Difficult and uncertain financial circumstances require us to further sharpen our business-like approach in both our planning and our operations. ”

  6. eResearch: Project Overview Scope • Electronic routing and approval of research proposals • Submission of research proposals to external sponsors through Grants.gov Benefits • Provide researchers competitive advantage for grants • Meet federal requirements • Reduce administrative tasks • Generate more comprehensive research reporting • Improve usability of data across university systems

  7. DAC Replacement: Project Overview Scope • Select and develop a replacement system for the current Development Alumni Constituency (DAC) System (mainframe) Law school development kick-off Benefits • Improve relationships with contributors, which increases donations to the University • Improve our long term financial stability through a larger endowment • Increase the endowment, which supports new programs, initiatives, faculty recruitment and student aid

  8. Space Utilization Initiative: Project Overview Scope • Develop campus-wide approach to make best use of all classrooms • Improve systems supporting space management and classroom utilization Benefits • Reduce the costs associated with maintaining and operating facilities • Improve planning and allocation of instructional and research space to meet new space demands

  9. Business Intelligence (BI) Projects Scope • Better information for decision making • Contain costs and enhance revenue opportunities • Better allocate resources • Facilitate innovative solutions • Create products • Provide tools and data resources • Build BI Community • Provide access to experts Benefits BI is turning data into useful information to make data-driven decisions

  10. MReports: Project Overview Scope • Provide suite of reports • Employment internal control information • Real-time financial reports • Project budget summary reports Benefits • Easy to understand information • Graphic displays • Drill downs

  11. BI Community: Project Overview Scope • Develop BI expertise • Foster networking (BI Council, BI Community of Experts, BI SIG, etc.) • Increase ROI for enterprise resource planning systems Jan. 31 Customer Satisfaction Event BI Award Nominations open soon Pharmacy Services - 2007 BI Award Winner • Benefit • Communities of practice drive behavioral changes, which positively influence business performance www.bi.umich.edu

  12. HE Upgrade: Project Overview Scope and Benefits • Improves tracking of employees, students, applicants, etc. • Provides 360 view of key student information • Improves integration between enrollment and academic requirements • Makes time entry easier and better transition for migrating from paper timesheets to an online process. • New technology available • Vista Plus retires

  13. ITSS Security Program: Project Overview Scope • Collaborate with the University community to further integrate U-M IT security program into education, research and health care operations Benefits • Integrates security risk considerations into the unit decision-making processes • Improves metrics which will in turn create security process improvements • Better protects sensitive assets located in units

  14. Green Computing Initiative • Consortium started by Google • Part of the World Wildlife Fund (WWF) initiative and focused purely on computing resources • Founding members include: Intel, Dell, Sun, EMC, Microsoft, Red Hat, EMC, U-M, MIT (and more) • Collaborate with our University partners to: • Promote methods to reduce computing consumption of our natural resources. • Promote unit purchasing the most energy efficient computing equipment

  15. Customer Satisfaction is Important • Service Management • Increased system availability/reliability • Decreased incidence of recurring issues • Quicker time to resolution for incidents/problems • Enterprise directory MAIS Help Desk • Communications improvements • More visually engaging messages • Fewer emails (shorter too!) • Integrated communications

  16. Thank you for all you do! Q & A

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