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Background

Background Came out of finding of Hills Report: ie a high level of worklessness and low level of skills among social housing tenants and that social housing can become reason for people remaining on benefits. In TA, high rents are a barrier to mobility and aspiration

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Background

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  1. Background • Came out of finding of Hills Report: ie a high level of worklessness and low level of skills among social housing tenants and that social housing can become reason for people remaining on benefits. In TA, high rents are a barrier to mobility and aspiration • Links worklessness and homelessness by training frontline staff to refer customers into Information, Advice and Guidance, (IAG) provision

  2. First EHO Trailblazer and focuses on TA, those with a housing need and latterly social housing • Funded by CLG: initially a 2-year pilot to September ’09. Received EHO Kickstart funding Apr 09 from CLG to embed culture change. Will run to Mar ’11 • Is essentially a change management project • Works across 7 West London boroughs; Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, RBKC • Has good links with West London Working

  3. Features • Staff raise conversation about employment and training aspirations and make a referral to identified IAG provider with client present • Web-based database to refer clients and track and monitor progressions and outcomes. Sits on Locata server; records Yes’ and the Nos’ and client journey. Is a case management and information management tool • IAG providers support clients eg: CV, Job search, refer to training, interview technique, employability skills or refer on

  4. Outcomes to date: • 2658 people have said Yes to referral to training and employment • 1911 have said No • 65 into training • 763 lone parents referred have said yes • 27 lone parents in work

  5. Promoting in work and back- to-work benefits • Arranging training in use of JCP ‘Better-Off-Calculator’ for IAG advisors, frontline staff in local authorities and RSLs • Seeks to influence allocations policies across the sub-region via steering groups. • 36 lone parents in LBHF have been transferred to permanent properties through gaining employment

  6. Other developments • Steering groups established in all boroughs: Family Information Services represented • Links with other sub-regional projects made • HELP is linking with other EHO London boroughs and EHO projects nationally • Yr 1 Evaluation report published • CLG monitoring project closely for possible roll-out

  7. Contact: Billy Seago Seagob@ealing.gov.uk Tel: 020 88225 5142 Mob: 07985161735

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