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Data theft!

Data theft!. Our proactive approach. Report them immediately. Better safe than sorry!. Watch for risks and incidents. The faster you report , the faster we can respond. IT-related risks and incidents. Covers:. Electronic information. Software applications (e.g. emailing).

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Data theft!

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  1. Data theft!

  2. Our proactive approach • Report them immediately Better safethan sorry! • Watch for risks and incidents The faster youreport, the faster we can respond

  3. IT-related risks and incidents Covers: • Electronic information • Software applications (e.g. emailing) • Performance of laptops, mobile devices and our network

  4. IT-related risks and incidents • Unusual computer behaviour • Unusual mobile device behaviour • Inappropriate use of our IT network • Phishing emails, instant messages and texts • Suspicious websites and advertisements • Unauthorised access to information Contact the IT Helpdesk Post line 5415 2555 (01246 282 555) or RMG.information.security@royalmail.com

  5. Physical risks and incidents Covers: • Electronic information • Loss of equipment (e.g. laptops, mobile devices and PDAs) • Protection of our premises

  6. Physical risks and incidents • Lost or stolen equipmentor printed documents • Unattended IT equipment • Unescorted strangers in the office Unauthorised access to printed information Shoulder surfers Social engineering and vishing Contact group security Post line 5474 6655 securityhelpdesk@royalmail.com

  7. Personal information risks and incidents Covers: Lost, stolen or unattended customer or employee information Unauthorised access to information Complaints and enquiriesfrom customers, employees or members of the public Contact the Information Rights Team 0114 241 4217 information.rights@royalmail.com

  8. Visit myroyalmail.com/thinksecure Further information Use the online reporting form RMG.information.security@royalmail.com

  9. Report wrongdoing Bribery and corruption • Fraud • Financial malpractice • Practices that put information or individuals at risk 0800 097 1131 www.intouchfeedback.com/royalmail Inform your manager or contact Speak up

  10. To take away... • Watch for risks andincidents, and report them immediately • Report IT-related issues to the IT Helpdesk • Report physical issues to Group Security • Report personal information issues to the Information Rights Team • Better safe than sorry!

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