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Emory Heart & Vascular Center: The Vascular Surgery Department. Chantrice Copeland IT 6503/900 Fall 2013- Dr. Zhang. Introduction. About The Vascular Surgery Department Division of Emory Healthcare Diagnoses and treats patients with vascular issues Nationally certified
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Emory Heart & Vascular Center:The Vascular Surgery Department Chantrice CopelandIT 6503/900Fall 2013- Dr. Zhang
Introduction • About The Vascular Surgery Department • Division of Emory Healthcare • Diagnoses and treats patients with vascular issues • Nationally certified • Established over 75 years ago • International leader in the advancement of arterial and venous disease treatments
Introduction (cont.) • Why I chose this location • Ease of access to interviewee • Ongoing contact with her for more info vs feeling like I am bothering someone I barely know • Reliable source of information • Good in depth info from interviewee
Care Coordinator • Shakita Copeland • One of two Care Coordinators • Serves over 200 patients • Employed with Emory for 10+ years • Works with a team of about 20 • Primary Role • Coordinating surgeries • Coordinating routine office visits
HIT Survey Snapshot • Typical Care Coordinator • marketing initiatives and recruitment • Reaching out to various physicians • Following up with prospective patients • Uses EHRs • Allows a good amount of personalization in work environments • Allows a great deal of information exchange • Care Coordinators often give input
HIPAA & Meaningful Use 2 • HIPAA • All staff complete compliance modules annually • Modules consist of: • Discussions • Reviews • Updates • Newsletters • Meaningful Use 2 • Similar routine as HIPAA for meeting standards
Obamacare • Updated form(s) • Detail the various types of accepted insurances • Scheduled to be released soon, • Prior to the end of the year • Most useful for medical coding and billing staff • More knowledgeable for information dissemination
EHR • Challenges • Ensuring information is not duplicated • Making sure everything is entered in appropriate section • Staff may feel need to move quickly entering information • Ensuring system is constantly up and running • Small challenge that can lead to bigger problem later • Suggestions • Use caution • Possible “checks and balance” • Maintain recovery management plan
Conclusion • Interview • Insightful • Good information and feedback on HIT • Information from someone who uses it on a daily basis • Non-IT professionals do not often think about their technology • Provided knowledge on processes within the medical field as it relates to HIT