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WHY ARE WE HAVING THIS TRAINING CLASS??

WHY ARE WE HAVING THIS TRAINING CLASS??. Prudential New Jersey. BRING TOGETHER OUR TOP CORPORATE RELOCATION AGENTS TO:. DISCUSS 2004 RESULTS REVIEW EXPECTATIONS STATUS OF MODULES SHARE MATERIALS & IDEAS RENTALS?? SETTLING IN?? HOW AND WHERE PNJP GETS RELO BUSINESS DESTINATION SERVICES

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WHY ARE WE HAVING THIS TRAINING CLASS??

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  1. WHY ARE WE HAVING THIS TRAINING CLASS?? Prudential New Jersey

  2. BRING TOGETHER OUR TOP CORPORATE RELOCATION AGENTS TO: • DISCUSS 2004 RESULTS • REVIEW EXPECTATIONS • STATUS OF MODULES • SHARE MATERIALS & IDEAS • RENTALS?? SETTLING IN?? • HOW AND WHERE PNJP GETS RELO BUSINESS • DESTINATION SERVICES • HOME MARKETING • Q&A

  3. DESTINATION SERVICES • PRM MINIMUM CONVERSION GOAL 80% • OUR RESULTS WERE 98%

  4. HOW DOES PNJP GET RELOCATION BUSINESS?? • OUR REPUTATION • PAST CONTACTS • PERSONAL CONTACTS • PRM • MARKETING EFFORTS BY DEPT. • ALL OTHER RELOCATION COMPANIES

  5. BASIC DESTINATION SERVICES • CALL TRANSFEREE SAME DAY • SEND INFORMATION • REACH NUMBERS FOR NJ • ARRANGE FOR PICK UP • FEED BACK • UPDATE FORMS / FILL OUT

  6. BASIC DESTINATION SERVICES • CALL OUR RELO DEPT IF: • YOU CAN’T REACH EE • OUT OF YOUR SERVICE AREA • EMERGENCY • PERSONALITY CONFLICT • ANY PROBLEMS

  7. NEVER EVER • REFER A TRANSFEREE GIVEN TO YOU BY RELO • DISCUSS ANOTHER TRANSFEREE’S BENEFIT PACKAGE • DISCUSS REFERRAL FEES • TAKE ANY BUSINESS FOR GRANTED • SIGN ANY REFERRAL AGREEMENTS OR AGREE TO PAY A REFERRAL

  8. RENTALS AND SETTLING IN • PART OF THE RELOCATION PROCESS • MANY TIMES THE TOURS ARE PAID • HOW DO THE $$ WORK • WHY DOES IT TAKE SO LONG • WHAT IS “SETTLING IN”?

  9. PREMARKETING • CALL IMMEDIATELY • AVAILABILITY FOR APPOINTMENT • TAKE TIME ON FIRST VISIT • WARN THEM YOU’LL BE TAKING PICTURES

  10. ERC REPORT COMMON MISTAKES • REAL ESTATE FIRM & CONTACT • AGENT PREPARER • CONTRIBUTORY VALUE • TYPES OF COMPETING LISTINGS (100%) • INSPECT COMPETITION • PRICING

  11. MARKETING STRATEGY • INCLUDE THE BASICS • BE CREATIVE • DON’T PROMISE MORE THAN YOU CAN DELIVER • RELOCATION DEPARTMENT MUST APPROVE FINAL REPORT

  12. THE LISTING PERIOD • 50/50 SPLIT ON COMMISSION • FEEDBACK • FOLLOW-UP • AVAILABILITY • PROFESSIONAL LOOKING MATERIAL

  13. AMENDED VALUE SALE • HANDLING AN OFFER • THE CONTRACT • FOLLOW UP ON CONTINGENCIES

  14. UNDER CONTRACT AND VACANT • MANAGE THE PROPERTY • UTILITIES,LAWN MAINTENANCE, SNOW REMOVAL ETC. • C of O • SMOKE CERTIFICATES • REIMBURSEMENT OF EXPENSES • ATTEND THE CLOSING

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