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ERP AND OTHER INFORMATION SYSTEMS. Joel Hartman, University of Central Florida. ERP AND OTHER INFORMATION SYSTEMS. Have we entered the “post-ERP era?” ERP: It’s a career, not a project Many institutions still installing modules Eternal patches and upgrades Changes in base technologies
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ERP AND OTHER INFORMATION SYSTEMS Joel Hartman, University of Central Florida
ERP AND OTHER INFORMATION SYSTEMS • Have we entered the “post-ERP era?” • ERP: It’s a career, not a project • Many institutions still installing modules • Eternal patches and upgrades • Changes in base technologies • ERP integration with other campus systems • CMS • Data warehouse and BI / reporting systems • Bolt-on functionality • Automated workflows • “non-ERP” business processes
KEY ERP CHALLENGES Maintenance Security Business continuity Storage management Identity management Capital renewal costs Licensing costs Campus or Cloud?
KEY ERP OPPORTUNITIES Improve institutional performance Decrease service delivery costs Coherent information architecture Business intelligence Identity management ERP as the primary institutional source of “truth”
INFRASTRUCTURE Theresa Rowe, Oakland University
INFRASTRUCTURE – 3 POINTS • Definition • Driving the decision • CIO impact assessment
2006 ECAR study defined cyberinfrastructure as the coordinated aggregate of "hardware, software, communications, services, facilities, and personnel that enable researchers to conduct advanced computational, collaborative, and data-intensive research.” CYBERINFRASTRUCTURE – WHAT IS IT?
Network is key – wired, wireless and the entire cable plant. Cloud services are part of the picture. Keeping the data-center going. IMPORTANT TO CIOS
Evergreen network electronics. Bandwidth and capacity focus. Updated and expanding cable plants – even with wireless. Datacenter focus: electrical, UPS, fire suppression, HVAC, managed floor space. Storage. ACTION PLANS
CYBERINFRASTRUCTURE – 3 POINTS • Definition • Driving the decision • CIO impact assessment
SECURITY Bret Ingerman, Vassar College
Security • Poll • An end-to-end concern • You • It • Us • Them
Security Cloud Server Application Desktop User
Security • Remember Nixon: “Trust, but Verify” • Shameless plug • “Data Security: It’s All About the Desktop” • EDUCAUSE Annual Conference • Thursday, October 20, 2:30 – 3:20
Teaching and Learning with Technology Joel Hartman, University of Central Florida
TEACHING & LEARNING WITH TECHNOLOGY The range of technologies and applications is endless Campuses and faculty working on access, adoption, support Some campuses studying outcomes Lots of innovation and experimentation
TEACHING & LEARNING WITH TECHNOLOGY • A shift from ad hoc to systemic initiatives • Some are large scale • Multimedia classrooms • Social learning spaces • Online learning • Leading to campus standards • Increasingly widespread adoption of instructional design, faculty development, and central production support
TLT CHALLENGES Increasing costs along with uncertain outcomes Technology changes rapidly Use of technology not fully accepted in the faculty recognition and reward system Teaching tools vs. learning tools Students using their own technologies
MOBILITY Theresa Rowe, Oakland University
MOBILITY – 3 POINTS • Definition • Driving the decision • CIO impact assessment
Untethered student, faculty and staff. Consumerization of devices. Customized, individualized, interactive user interface to services. Single point of convergence for several communication channels. MOBILITY – WHAT IS IT?
Uncontrolled variety: smartphones, touch tablets, netbooks, e-readers. Consumer selected, consumer-driven platforms. Rethink service connections. Converged communication channels. Each new generation combines more functionality and more communication channels. IMPORTANT TO CIOS
Thoughtful consideration for path from edge device to provisioned service to presentation. Blend of mobile web development, apps and communications strategies. Consistent with university culture – image, security, process. MOBILE WEB AND APPS - SERVICES
Network of choice, particularly as devices are in motion. On campus: Wireless density. CONSIDER NETWORK IMPACT
Focusing development on optimized browser solutions and mobile web development. Apps focused and layered on to the web presence. ACT ON MOBILE SOLUTIONS
MOBILITY – 3 POINTS • Definition • Driving the decision • CIO impact assessment
DISASTER RECOVERY & BUSINESS CONTINUITY Bret Ingerman, Vassar College
Disaster Recovery / Business Continuity • Poll • Acceptable risk • First comes disaster avoidance • What is important • What needs to be recovered? • What needs to be continued? • Who determines? • What cost?
Disaster Recovery / Business Continuity • Backups • How many? • Where stored? • How (readily) accessible? • Partners and trust • Recent problem with our ERP software…