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Usability Test Observation Coding Form

Frowning/Grimacing/Unhappy. Strongly positive comment. Groaning/Deep sigh. Random mouse movement. Fidgeting in chair. Variation from expectation. Leaning in close to screen. Evidence of Impatience. Furrowed brow/Concentration. Other positive comment. Surprised/Unexpected.

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Usability Test Observation Coding Form

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  1. Frowning/Grimacing/Unhappy Strongly positive comment Groaning/Deep sigh Random mouse movement Fidgeting in chair Variation from expectation Leaning in close to screen Evidence of Impatience Furrowed brow/Concentration Other positive comment Surprised/Unexpected Strongly negative comment Other negative comment Suggestion for improvement Question Variation from expectation Stated confusion Stated frustration Smiling/Laughing/Happy Usability Test Observation Coding Form Date: Participant ID: Task #: Start Time: End Time: Verbal Behaviors Notes Other: Non-verbal Behaviors Notes Rubbing head/eyes/neck Other: Task Completion Status: Notes: Incomplete: Complete: Participant gave up Fully complete Task “called” by moderator Complete with assistance Thought complete, but not Partial completion

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