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Microsoft Technology Vision for Hosting and Service Providers

Microsoft Technology Vision for Hosting and Service Providers. Philip Meyer, Software Services – Technology Specialist philme@microsoft.com. SaaS. PaaS. IaaS. PUBLIC. ON PREMISE. HOSTED. Outline. Business landscape, customers and market opportunity

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Microsoft Technology Vision for Hosting and Service Providers

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  1. Microsoft Technology Vision for Hosting and Service Providers Philip Meyer, Software Services – Technology Specialist philme@microsoft.com

  2. SaaS PaaS IaaS PUBLIC ON PREMISE HOSTED

  3. Outline • Business landscape, customers and market opportunity • The opportunities software services brings to you • Microsoft’s hosting platform and roadmap • Frequently Asked Questions • How can you grow by partnering with Microsoft? • Summary and next steps

  4. Hosting Industry

  5. Landscape Is Changing • New competition arrives • New business models emerging • Ad-supported , Web 2.0 • Bundled Solutions • Utility /Cloud • But can the new players address • Higher Degree of Customization? • Integration? • Responsiveness and Regional Presence? • Verticals and Specialization? • Breadth of Offerings? “Should I stay in the low-end server business?” “What does cloud computing mean to my business?” “How can I become a SaaS hoster?” “Will I make more money as a hoster, a reseller or both?”

  6. Research Gartner reports that by the end of 2012, 50% of CRM applications will be sold to SMB’s online.

  7. SaaS $AUD 1,622m CAGR 5.3% $AUD 70m CAGR 31.3% $AUD 274m CAGR 15% PaaS $AUD 121m CAGR 58% $AUD 128m CAGR 36% $AUD 1,445m CAGR 7.5% IaaS $AUD 54m CAGR 30% $AUD 1,350m CAGR 6.2% $AUD 97m CAGR 44% SOURCE: IDC PUBLIC ON PREMISE HOSTED

  8. The Opportunities Brought To You BySoftware Services

  9. Mix, Match, Deliver and Grow Resell Microsoft Online Services Enterprise Class Software Hosted By Microsoft. Sold Through Partners as a subscribed service. COMMUNICATE . COLLABORATE . TRADE . IT INFRASTRUCTURE . WEB 2.0 EXPERIENCE TOTAL CUSTOMER EXPERIENCE Host & Deliver License Microsoft Products On A Monthly Basis. Host and Deliver Subscription Based Software Services Source From White Label Providers Roll Out Your Own Brand Of Service By Sourcing From A Partner Ecosystem.

  10. Resell Microsoft Online Services

  11. Microsoft Online Services Resell Microsoft Online Services • Enterprise class software delivered as subscriptionservice hosted by Microsoft and sold with partners • Expand reach, increase velocity and grow revenue Business Productivity Online Suite

  12. Source From White-Label Providers

  13. Repackage & Accelerate Source From White Label Providers • Sign up as a reseller • Deliver services under your own brand • Own customer relationship • Reduced operations and support costs • No capital expenditures

  14. Host and Deliver

  15. Host & Deliver Host and Deliver • License Microsoft products on a monthly basis through the Service Provider License Agreement (SPLA). • Use these products to host and deliver software services to your customers. Windows Hosting Platform .. and more

  16. Host & Deliver Solution Accelerators • Hosted Messaging, Collaboration and • Unified Communications • Dynamic Data Center Toolkit for Hosters • Shared, Dedicated and Hosted Private Cloud System Center • Technologies for hosting • Best practices • Empowers hosters • Mobility • New services • Private label Exchange 2010 SP1 SQL 08 SharePoint 2010 Hyper V OCS 2007 WS 08 • Windows Server Hosting GuidanceWeb Sites and Custom Applications • Dynamics Planning & Deployment Guidance • High Margin Opportunities • PHP for Windows • Web PlatformInstaller • IIS.Net • Integration • Best practices GP CRM 4.0 PHP and .NET SQL 08 SQL 08 WS 08 WS08

  17. FAQs • How does a customer use their licenses on my servers?SaaS – Exchange, Sharepoint, OCS and BPS “for SA” SALs are lower price per month licenses for when an end customer has these products under SAIaaS – Windows Server Data Center PL permits multi-tenancy – a single PL could support 10s or even 100s of end customersAttend “Land the Cloud sale and delight your Customers (Licensing)” session at 1:45 today in Room 8 • What’s the Value Proposition for SQL Server Data Center Edition?Mission Critical, highly scalable database management server. Offers unlimited virtual instances BUT consider starting with multiple Web (120) or Workgroup (36) for the same price point. • What’s the difference between Exchange Hosted Services and Hosted Exchange? And how do I sign up for EHS?EHS is a set of Microsoft managed cloud services for filtering, encryption, continuity and archival. Contact ospp@microsoft.com for activation of services. Hosted Exchange is Exchange Server typically implemented multi-tenant and offered under SPLA by Hosting Partners.P.S. EHS is now called FOSE (Forefront Online Security for Exchange) • How do I implement Office Live Meeting as a hosted service?Office Live Meeting is a Microsoft Cloud service that like FOSE is available for resale by Hosting Partners under SPLA. Contact ospp@microsoft.com for step-by-step instructions on how to offer Live Meeting via SPLA. OCS (IM, PC-to-phone, integration with Exchange and Sharepoint) maybe hosted by partners and complements Live Meeting (multi-party conference with recordings, polls, …). • How do we manage identity between Private and Public Clouds?ADFS and FIM enable a Service Provider to implement at Single SignOn (SSO) solution between on-premise systems and hosted systems. Roadmap is to incorporate Microsoft and 3rd party Public Clouds. • What guidance does Microsoft offer to help Partners implement Cloud services like SaaS and IaaS?Hosting Deployment Accelerator (HDA) for marketing and technical guidance including HMC for implementation of Hosted Exchange, Sharepoint, CRM and OCS (SaaS) and Dynamic Data Center Toolkit (IaaS). Hosting University for readiness. Partner Learning Centre for technical and sales training. • What does Microsoft offer to make it easier to manage systems in my data centre?System Center Server Management Suite manages Microsoft, Linux and UNIX systems. Opalis extends System Center with IT Process (Run book) Automation to connect an array of Microsoft and 3rd party management tools (e.g. BMC, EMC, CA, HP, Vmware, Oracle, Bladelogic, Symantec) • Why should I use Hyper-V instead of ESX?Same features and capabilities including Dynamic Memory Management and Live Migration for a sixth of the price. Microsoft and partners provide more options for Server, Desktop and Cloud. Hyper-V Server is a free download for supporting 100% non-Windows VMs. • Hosted Virtual Desktop – licensing and technicals?

  18. Let’s play guess that OS

  19. Operating System One

  20. Operating System Two

  21. Windows Server 2008 R2 Remote Desktop (RDS) Windows 7 Desktop or Virtual Desktop (VDI) Operating System Quiz Windows RDS has up to 5x the scalability over VDI

  22. Microsoft Hosting Roadmap • Exchange 2010 • Archiving • Enhancements in Security, Management, User Interface • Multi Tenant Hosting On-Premise Online Partner Hosted On-Premise • OCS 14 • Next Gen Collaboration • Mobile UC • Conferencing Online • Multi Tenant Hosting Online Partner Hosted* • Sharepoint 2010 • Web Sites w/Content Management • Intranet & Intranet • Document Management • Hosted ISV Apps On-Premise Online Partner Hosted * Schedule still TBD

  23. Mamut One – The Complete SME Solution MAMUT ONE • Features • Business software application • Web based applications • Hosting services • Knowledge and support • Pricing • Initial license from €299 per user • Service Agreement from €29 per user per month • True Software + Services • Combining Windows apps, BPOS, Mamut Private Cloud and Azure Mamut Business Software Mamut Business Network Contact/Activity Accounting/ Finance E-commerce Mamut Validis Online CRM Human Resources Quote/ Order/Invoicing Online Status Project Management Warehouse/ Purchasing Online Time Management Document Management Mamut Active Services Knowledge and Support Mamut One Support Mamut Online Backup Mamut BusinessMail YearPlanner Online Info Portal Online Web Meeting Mamut Survey Mamut ID Mamut DomainName Mamut eZ Publisher Reports Control Panel

  24. Control Panels, Automation, Portals • EMS-Cortex www.ems-cortex.com • Parallels www.parallels.com • Ensim Unify www.ensim.com • ExtendASP www.extendasp.com, or even • Websitepanel www.websitepanel.net

  25. www.microsoft.com/hosting • Portal to • Solutions • Licensing • Partners • Programs • Selling • Find a Hoster

  26. Helping You Grow Your Business • Windows Hosting Deployment Accelerator • www.windowshda.com • Sales Training and Tool Kits • Technical Guidance • Hosting University • SPLA Resellers • And more …

  27. Improving Partner Experience • Join our Monthly Live Meeting to the Software Services / Hosting Partner community • Past sessions have covered Hosted Desktop, System Center in the Data Centre, Hosting SQL Server and MOSS, Server Virtualization Licensing, Dynamic Data Center Toolkit, SPLA Fundamentals, IIS Extensions inc. PHP support, Windows Azure, VmwareMythbusters • Email philme@microsoft.com to subscribe • Subscribe to the Monthly Hosting Community Newsletter via http://profile.microsoft.com • Work with your Partner Account Manager to be nominated for forthcoming specific segment campaigns

  28. What are the Hosting competency requirements? Four easy steps to getting certified for your competencies by October! Visit the MPN Lounge for your personal plan Visit TechFest Online for FREE training microsoft.com.au/partner/readiness Prepare for your exam Brush up on key testing criteria with FREE Online Exam Crams microsoft.com.au/partner/readiness Take advantage of the amazing exam offer partner.microsoft.com/examoffers • Product: Microsoft Dynamics CRM 4.0 Enterprise Server, Microsoft Dynamics CRM 4.0 External Connector, Microsoft Dynamics CRM 4.0 Professional Server, Microsoft Dynamics CRM, Microsoft Exchange Server 2010 Enterprise Edition, Microsoft Forefront Client Security, Microsoft Office Communications Server 2007 R2, Microsoft Search Server 2010, Microsoft SharePoint Server 2010, Microsoft SQL Server 2008 R2, Microsoft System Centre, Configuration Manager 2007 R3 Enterprise Server, Microsoft System Centre Data Protection Manager 2010 – Serve, Microsoft System Centre Operations Manager 2007 R2 Enterprise Server, Microsoft System Centre Virtual Machine Manager 2008 R2 • Two Certified Individuals who have completed relevant exams • Three Customer References • Licensing and Sales & Marketing Assessments

  29. Summary

  30. Call to Action • Secure the Hosting Competency • If you don’t have a Data Centre today question whether you should “Host & Deliver”. Consider • Resell Microsoft Online Services • Partner with a White Label Provider • Get listed on the Microsoft “Find a Hosting Partner” site • Understand “Wave 14” • Key element is cross-platform parity – On-premise, Partner Hosted & Microsoft Online • Automate, Automate, Automate • Look at Opalis for DC Automation • Review Control Panels for Customer Self-Service • Differentiate, Differentiate, Differentiate • What is your elevator pitch that makes you different to On-Premise • What is your elevator pitch that makes you different to Microsoft Online Services • Visit New Lease Booth every lunchtime to connect with Cloud Presenters

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