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Rare Balanced Scorecard Innovations for Effective Organizational Management

Explore Rare's journey in developing balanced scorecards from 2004 to 2008, emphasizing the shift towards outcome-focused measures and contribution over attribution. Discover guidelines for implementing and utilizing scorecards effectively to drive organizational success.

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Rare Balanced Scorecard Innovations for Effective Organizational Management

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  1. “The Perfect is the Enemy of the Good”

  2. “The Perfect is the Enemy of the Good” • 2004 RARE BALANCED SCORECARD • 27 measures • Used only for Board reporting

  3. “The Perfect is the Enemy of the Good” • 2007 RARE BALANCED SCORECARD • Renewed focus on outcomes • 60 measures!

  4. “The Perfect is the Enemy of the Good” • 2008 RARE BALANCED SCORECARD • 41 measures (getting closer!)

  5. Measures Guidelines/Values • Don’t need to be rigidly quantitative nor exact • Understandable without endless philosophical discussion • Provide the information to those who can act on it BREAKTHROUGH: CONTRIBUTION NOT ATTRIBUTION

  6. Rare’s Approach: Cascading BSCs Department/Region Individual Organization

  7. Our 2009-2012 Global BSC 19 measures (and going down)

  8. Rare’s Approach: Project Scorecards Informs DBSC Program Project Region

  9. Weekly flash reports

  10. Miradi > Rareplanet data exchange Rareplanet import Miradi Export Miradi export of zipped file with XML data One click upload of exported XML file

  11. Program impact report flow Rare Balanced Scorecard (Clearpoint) Pride ScorecarD (Rare planet) Monthly Summary Report (Rare planet) Comprehensive view of the status of an individual campaign Summary of status of a group of campaigns (ie a thematic program) Average status of our projects at the departmental and global level

  12. A BRIGHT SPOT? • Do it • Don’t be Joan Rivers • Aim for contribution not attribution • Pick it and stick with it • Use it • Schedule the meetings • Hold staff accountable (and recognize the good) • Drive the right behaviors (outputs and outcomes)

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