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Five Bases of Power (Influence). Legitimate power: Based on position or formal authority. Reward power: Promising or granting rewards. Coercive power: Threats or actual punishment. Referent power: Power of one’s personality (charisma).
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Five Bases of Power (Influence) • Legitimate power:Based on position or formal authority. • Reward power:Promising or granting rewards. • Coercive power:Threats or actual punishment. • Referent power:Power of one’s personality (charisma). • Expert power: Influence based on being perceived as having important knowledge or skill.
Bases/Types of Power Industrial Workers’ Perceptions of Frequency of Use (Ranks) Legitimate - 1 Reward - 3 Coercive - 5 Referent - 4 Expert - 2
Response to Power Questionnaire CLASS AVG.PREVIOUS Legitimate Power 4.60 (2) Reward Power 4.00 (3) Coercive Power 2.50 (5) Referent Power 3.50 (4) Expert Power 5.30 (1)
Responses to Power Power Type - Likely Response_- Reason Legitimate - Compliance - Duty Reward - Compliance - Obtain Goal Coercive - Resistance - Resentment Referent - Commitment - Identification Expert - Commitment - Internalization
More Types? • Information? • Association?
Organizational Politics • Activities to increase power and use it to achieve goals. • Politics can be positive or negative.
Political Behavior • Positive Politics • Personal Goals compatible with org’s. • Sanctioned use of power • e.g., developing skills, using referent power • Negative Politics • Personal and Org. goals incompatible • Unsanctioned use of power • e.g., withholding information, backstabbing, using coercive power
Political Strategies for Gaining Power • Networking associate with the right people (people with the power or resources to help or hurt you). • Coalescing combine resources with others to pursue common objectives • Co-opting form alliances with those who are obstacles
General Strategies for Gaining Power These strategies work best when there is “non-substitutability”; i.e., others are dependent on you for these things. • Provide Scarce Resources • Provide Information • Resolve Important Problems • Reduce Uncertainty
2 - Promotions 10-Hiring 8-Pay 6-Budget 4-Facilities 3-Delegation 1-Interdept. Coord. 9-Personnel Policies 11-Discipline 5-Work Appraisal 7-Grievances Politics in Org. DecisionsQuestionnaire
Managing Organizational Politics • Have rules, policies when appropriate • Make goals clear • Stress teamwork over competition • Don’t reward negative politics