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This chapter delves into the intricacies of human communication on the Internet, addressing its paradoxical nature, frameworks for analysis, concepts like metamorphosis and (Cyber)literacy, and the significance of studying CMC. It differentiates between levels of communication and media distinctions, examining how the Internet influences language, writing, and interpersonal interactions such as e-mail exchanges. The text also explores the enhanced mental aspects and intensification of communication facilitated by the Internet, discussing models of communication and their relevance in understanding this digital landscape.
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Process of Human Communication on the Internet Chapter 2 Shedletsky & Aitken Human Communication on the Internet
Some Questions Considered • What happens to our communication because of the Internet? • Why is looking at human communication on the Internet important, or is it? • What do we mean when we say that communication on the Internet is paradoxical? • What is the framework we adopt for looking at communication on the Internet? • How does Communication on the Internet work?
Concepts considered • Metamorphosis • Technological determinism • (Cyber)literacy • The interactive nature of communication
What sort of medium is the Internet? • Mass medium • Interpersonal medium • Personal medium
Information and Communication • Information— an idea of communication represented in linear models of communication; • Communication— an idea of communication represented in transactional models of communication;
Distinctions • The Internet • The WWW
Our focus • Computer-Mediated Communication • Examples, reading e-mail, looking at web sites, discussion on electronic groups, reading online journals;
CMC • A human activity; • Interpersonal communication over the Internet; • Much like having a conversation; • Effects and associations; • Context;
Contexts and Media Distinctions • Levels of communication (intrapersonal, interpersonal, mass communication) and media distinctions (such as television and radio) do not make good sense on the Internet; • Simultaneity of levels of communication;
Why study human communication on the Internet? • Open to new understandings; • To maximize performance; • To understand who we are, what we strive for, and how we evolve as communicators;
Communicaton Media • Examining the dimensions of communication that are enhanced or diminished or even hidden by a medium; • Communication on the Internet incorporates: • Language • writing
Language and Writing • Language: • Represents ideas; • For thinking • For expressing • Writing: • Records ideas • To preserve • To transport • To distribute
E-mail as a Medium • No need to be present at the same time; • We can edit what we say; • We can take our time in expressing our selves; • We can take our time in thinking about the other’s message to us; • We are not seen nor do we see the other; • Our message is preserved;
E-mail as an Interpersonal Device • We can communicate to satisfy our social needs for: • Pleasure • Affection • Inclusion • Escape • Relaxation • Control
The Internet Intensifies • The Internet Intensifies: • Mental aspects of communication; • Speed; • Connection; • Change; • Concentration; • Play; • Interactivity;
Models of Communication • A transmission model; • A transactional model; • An intrapersonal model;
Note that this is a linear model Information source Transmitter Receiver Destination Signal Received Signal Message Message Noise Source Shannon and Weaver’s Model of Communication