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Middle East Facility Management Market was valued at USD 64.27 billion in 2022 and is anticipated to project robust growth during the forecast period, registering a CAGR of 8.13% through 2027.http://bit.ly/3IZ64G4
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2017 – 2027 MIDDLE EAST FACILITY MANAGEMENT MARKET FORECAST AND OPPORTUNITIES www.techsciresearch.com MARKET INTELLIGENCE . CONSULTING
Table of Contents S. No. Contents Page No. 1. Service Overview 2. Research Methodology 3. Executive Summary 4. Impact of COVID-19 on Middle East Facility Management Market 5. Voice of Customer 5.1. Key Factors for Selecting Service Provider 5.2. Key Satisfaction Level 5.3. Key Challenges faced 6. Middle East Facility Management Market Overview 6.1. Industry Structure & Stakeholders 6.1.1. Key Stakeholders 6.2. Porter’s Five Force Analysis 6.3. Outsourcing in Middle East Facility Management Market 6.3.1. Reasons Necessitating Outsourcing Facilities Management Services 6.3.2. Evolution of Outsourcing in Facility Management Market 6.5. Middle East Facility Management-Value Chain 6.6. Key Technologies Adopted in Middle East Facility Management Market 6.7. Key Pain Points in Middle East Facility Management Market 6.7.1. Key Pain Points for Customers 6.7.2. Key Pain Points for Facility Management Companies 2 2 © TechSci Research
Table of Contents S. No. Contents Page No. 7. Middle East Facility Management Market Outlook 7.1. Market Size & Forecast 7.1.1. By Value 7.2. Market Share & Forecast 7.2.1. By Industry (Organized and Unorganized) 7.2.2. By Service (Property, Cleaning, Security, Catering, Support and Others) 7.2.3. By Application (Residential, Commercial, Industrial, and Public Sector) 7.2.4. By Type (Hard Service and Soft Service) 7.2.5. By Country (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain and Others) 7.3. Market Map 8. Saudi Arabia Facility Management Market Outlook 8.1. Market Size & Forecast 8.1.1. By Value 8.2. Market Share & Forecast 8.2.1. By Industry 8.2.2. By Service 8.2.3. By Application 8.2.4. By Type 8.2.5. By Region 8.3. Market Drivers & Challenges 8.4. Market Trends & Developments 8.5. Policy & Regulatory Landscape 3 3 © TechSci Research
Table of Contents S. No. Contents Page No. 8.6. Upcoming Mega Projects in Saudi Arabia 8.7. Company Profiles (Top 5) 8.7.1. Saudi EMCOR Company Ltd (EFS Facility Management) 8.7.2. Muheel Services for Maintenance & Operations LLC 8.7.3. Khidmah LLC 8.7.4. Enova Facilities Management Services LLC 8.7.5. Saudi Binladin Group Operation & Maintenance 9. UAE Facility Management Market Outlook 9.1. Market Size & Forecast 9.1.1. By Value 9.2. Market Share & Forecast 9.2.1. By Industry 9.2.2. By Service 9.2.3. By Application 9.2.4. By Type 9.2.5. By Region 9.3. Market Drivers & Challenges 9.4. Market Trends & Developments 9.5. Policy & Regulatory Landscape 4 4 © TechSci Research
Table of Contents S. No. Contents Page No. 9.6. Upcoming Mega Projects in UAE 9.7. Company Profiles (Top 5) 9.7.1. Emrill Services LLC 9.7.2. Farnek Services LLC 9.7.3. Transguard Group LLC 9.7.4. Etisalat Facilities Management LLC 9.7.5. Imdaad LLC 10. Qatar Facility Management Market Outlook 10.1. Market Size & Forecast 10.1.1. By Value 10.2. Market Share & Forecast 10.2.1. By Industry 10.2.2. By Service 10.2.3. By Application 10.2.4. By Type 10.2.5. By Region 10.3. Market Drivers & Challenges 10.4. Market Trends & Developments 10.5. Policy & Regulatory Landscape 5 5 © TechSci Research
Table of Contents S. No. Contents Page No. 10.6. Upcoming Mega Projects in Qatar 10.7. Company Profiles (Top 5) 10.7.1. Galfar Al Misnad 10.7.2. CBM Qatar LLC 10.7.3. Al Asmakh Facilities Management 10.7.4. G4S Qatar 10.7.5. Al Tamyoz Facility Management 11. Kuwait Facility Management Market Outlook 11.1. Market Size & Forecast 11.1.1. By Value 11.2. Market Share & Forecast 11.2.1. By Industry 11.2.2. By Service 11.2.3. By Application 11.2.4. By Type 11.2.5. By Region 11.3. Market Drivers & Challenges 11.4. Market Trends & Developments 11.5. Policy & Regulatory Landscape 6 6 © TechSci Research
Table of Contents S. No. Contents Page No. 11.6. Upcoming Mega Projects in Kuwait 11.7. Company Profiles (Top 5) 11.7.1. Alghanim International 11.7.2. United Facilities Management 11.7.3. ONE Facilities Management 11.7.4. Al Mulla Group 11.7.5. MRC Facility Management 12. Bahrain Facility Management Market Outlook 12.1. Market Size & Forecast 12.1.1. By Value 12.2. Market Share & Forecast 12.2.1. By Industry 12.2.2. By Service 12.2.3. By Application 12.2.4. By Type 12.2.5. By Region 12.3. Market Drivers & Challenges 12.4. Market Trends & Developments 12.5. Policy & Regulatory Landscape 7 7 © TechSci Research
Table of Contents S. No. Contents Page No. 12.6. Upcoming Mega Projects in Bahrain 12.7. Company Profiles (Top 5) 12.7.1. Metropolitan Property & Facility Management 12.7.2. Gems Industrial Services W.L.L 12.7.3. IRIS 12.7.4. Almoayyed Contracting Group 12.7.5. Elite Facility Management Company 13. Strategic Recommendations 14. About Us & Disclaimer 8 8 © TechSci Research
Service Overview Scope of Report: Facility Management The term “facility” is well-defined as any tangible asset in an organization that supports its operations. Facility management refers to maintaining physical assets of an organization such as buildings and equipment through services such as cleaning, security, and Mechanical, Electrical & Plumbing (MEP) maintenance, etc., which improves the effectiveness of the primary activities in that organization. According to the IFMA (International Facility Management Association), Facility Management (FM) is a profession that includes numerous disciplines to make certain the functionality of the built environment by incorporating place, people, process and technology. In brief, facility management is a discipline focused on supporting the core activities of any company. Market Segmentation INDUSTRY MIDDLE MANAGEMENT MIDDLE EAST FACILITY MANAGEMENT MARKET EAST FACILITY MARKET APPLICATION Year Range Organized • Residential • Unorganized • Commercial • Review Period Industrial • SERVICE 2017 – 2020 Public Sector • Property • Cleaning • Base Year Security • COUNTRY 2021 Catering • Saudi Arabia • Estimated Year Support • UAE • Others 2022 • Qatar • Kuwait • TYPE Forecast Period Bahrain • Hard Service • 2023 – 2027 Others • Soft Service • 10 10 © TechSci Research
Service Overview Scope of Report: Facility Management Property Cleaning Security Catering Support Building Maintenance, Ground Maintenance, Environmental Management, Damage Control, etc. Carpet Cleaning, Floor Cleaning, Window and Facade Cleaning, Deep Cleaning, etc. Alarm System, Manned Guarding, Access Control, Mobile Patrolling, etc. Inflight Catering, Event Catering, Labor Camp Catering, Corporate Catering, etc. Front Office, Porterage, Helpdesk Operations, etc. BY SERVICE Property: Property management is the process of managing and supervising residential, commercial, and industrial properties, • including shopping centers, apartments, and detached houses, among others. It also includes the management of personal property, tooling, equipment, and physical capital assets, which are acquired and used to build, repair, and maintain end item deliverables. Cleaning: Facility cleaning includes everything from regular cleaning of the place to the maintenance of the property, • management, etc. Regular cleaning means the basic cleaning of the important areas such as surfaces, windows, walls, furniture, toilet/bathroom, kitchens, cleanroom, etc., on a regular (daily/weekly) basis. Security: Security in facility management is the protection and measures taken toward protecting a building or other physical • location. It includes an alarm system, manned guarding, access control, mobile patrolling, etc. Catering: Catering facility management plan, organize, and develops the food and beverage services of organizations and • businesses while meeting food and hygiene standards, customer expectations, and financial targets. It includes inflight catering, event catering, labor camp catering, corporate catering, etc. Support: Support facility management can be defined as the tools and services that support the functionality, safety, and • sustainability of buildings, grounds, infrastructure, and real estate. It includes front office, porterage, helpdesk operations, etc. Others: Others include Furniture Supplies, Asset Management, Printing Services, Contract Management, Stationery Supplies, • Postal Services, etc. 11 11 © TechSci Research
Service Overview Scope of Report: Facility Management BY TYPE Hard Service: The facility management services are related to the building's physical structure and cannot be removed. They • are mandated by law and directly impact the safety and well-being of employees and visitors. Soft Service: The facilities management services are not necessarily required by law and may be added or removed. Soft • facility management services are typically used to make a building more pleasant and comfortable for its residents. They can also improve the security of the structure. The type of soft services a business needs to employ depends on the type of business and occupant requirements. Hard Services Soft Services Mechanical, Electrical and Plumbing Cleaning Building Fabric Maintenance Security Lift & Door Maintenance Mail Management Lightning & Power Issues Waste Management HVAC Maintenance Catering Car Parking System Concierge/Reception Building Management System Landscaping Decoration & Refurbishment Pest Control Escalator Service Handyman Services Fire & Security System Hygiene & Clinical Waste Generator Maintenance Portering Minor Project Management Ground Maintenance Testing & Inspection Health & Safety Services UPS Maintenance Furniture & Equipment Civil & Carpentry Work Vending Machines 12 12 © TechSci Research
Service Overview Scope of Report: Facility Management BY INDUSTRY Organized: The organized sector includes companies that possess a management/leadership team with a well-defined hierarchy • down the line. Organized sector companies own a mix of skilled and semi-skilled manpower, also own a large manpower to cater to multiple sites at once. The unskilled manpower is usually hired by such companies via sub-contracting arrangements. Organized sector facility management firms cater to a large area/region and the companies have geographical presence in multiple countries. Unorganized: The unorganized sector are the service providers that do not possess a defined/formal organizational structure, or a • management/leadership team. The size of the manpower in unorganized sector is very small, mostly comprising semi-skilled to unskilled manpower with no formal training/upskilling is provided to the manpower. The companies mostly cater to a small geographical presence often limited to a city/region and doesn’t possess a far-off range. BY APPLICATION Residential: The application in the sectors that comprises of residential buildings with the accompanying capital equipment along • with the construction, repair, production, supply, transport, and other systems that serve housing resources and are included in the system of housing management as its material-technical base. The sector includes single-family housing, multi-family residential, mobile homes, etc. Commercial: The application in the sectors that comprises of all the commercial projects of the region along with all the • businesses except those involved in manufacturing and transport. This also includes any business or venture done with the sole motive of gaining a profit. The sector includes hotels, restaurants, wholesale businesses, retail stores, warehouses, storage facilities, and health, educational institutions, etc. Industrial: The application in the sectors that comprises of any venture or business which deals with the manufacturing & • construction of goods. The sector includes construction, manufacturing, utilities, automobiles, clothing, mining, etc. Public Sector: The application in the sectors that comprises of portions of the economy composed of all levels of government and • government-controlled enterprises. The sector includes government hospitals, government associations, banks, military, law enforcement, public infrastructure, public transit, etc. 13 13 © TechSci Research
Research Methodology Data Analysis Data Data Market Profiling Developing List of Respondents Formulating Questionnaire Collection Validation In-depth secondary research was conducted to determine overall market size, segmental market size and top companies in middle east facility management market. The data was scrutinized using MS-Excel, statistical tools and internal proprietary database to obtain qualitative and quantitative insights about middle east facility management market. Data obtained as a result of primary and secondary research was validated through rigorous triangulation. TechSci conducted interviews with industry experts and leading companiesfor data collection and verification. In order to conduct industry experts’ interviews, TechSci formulated a detailed discussion guide. List of leading companies and industry specialists was developed. Primary Research Desk Research Company Analysis ✓ ✓ Recent Developments Market Changing Aspects/Dynamics Government Policies Final Conclusion ✓ ✓ Market Participants Key Strengths ✓ Identifying Key Opinion Leaders Questionnaire Design In-depth Interviews ✓ ✓ ✓ ✓ Primary Research Secondary Research Paid Sources LinkedIn TechSci Internal Database Company Websites Company Annual Reports White Paper Study Financial Reports Investor Presentations Regulatory Body Associations, etc. Factiva Hoovers EMIS ✓ ✓ ✓ ✓ ✓ ✓ ✓ Actionable Insights Data Filter & Analysis Business Solution Research & Intelligence Data Collection ✓ ✓ ✓ ✓ ✓ Source: Secondary Research, Expert Interviews, and TechSci Research Analysis Note: These are dummy figures; please purchase our report for actual data 15 15 © TechSci Research
Research Methodology Baseline Methodology Our dedicated team of industry experts has monitored and analyzed various aspects of middle east facility management market. The team has analyzed the outlook of various segments of this market, while considering the major influencing factors such as growth in real estate sector, rising demand for sustainable and energy efficient green building solutions, government projects & initiatives, etc. and projected a steady growth during the forecast period. The study includes market forecasting, which would enable our clients to take better decisions while planning their strategy to achieve sustainability in middle east facility management market. Methodology Followed for Calculation of Market Size: Market Size by Value: Market size, in terms of value, for the year 2021 was calculated based on information collected through exhaustive secondary research and primary surveys, with various key opinion leaders/stakeholders, such as facility management service providers, industry experts, etc. The team interviewed more than 20 companies, 50 industry experts and other value chain stakeholders in Middle Eastfacility management market to obtain the overall market size during 2017-2021, which was validated by the Delphi technique. Taking standard deviation into consideration, the market size was averaged out, to arrive at the market size data for historical period. 16 16 © TechSci Research
Research Methodology Respondents were asked about the current and future market growth rates, as well as market shares by industry, by service, by type, by application, and by country. Removing the outlier response, the geometric mean of growth estimates and service provider wise revenue shares generated across various segments were considered, to arrive at the final revenue shares. Revenue shares generated across various segments were further triangulated based on the primary interview response from other stakeholders. Methodology Followed for Calculation of Market Shares: Market shares by industry, by service, by type, by application and by country were calculated based on the responses received through primary surveys with industry experts, in which the respondents were asked about the market shares of the leading facility management service providers in Middle East. The final shares were calculated by taking the geometric mean of the responses gathered from key opinion leaders after eliminating the outliers. Moreover, respondents were asked about the leading companies in middle east facility management market, which was validated with the revenues reported by the service providers specific to their facility management segment in various secondary sources. Methodology Followed for Forecasting: TechSci Research performed logical checks on data collected through surveys and analyzed results. 17 17 © TechSci Research
Research Methodology Data triangulation techniques were applied to fill the gaps and to present a more meaningful picture of the market. To forecast Middle Eastfacility management market, TechSci Research used various forecast techniques such as: Moving Average o Time Series Analysis o Regression Analysis o Econometric and Judgmental Analysis o TechSci Research used its own forecast tool, which is based on the growth of various allied industries in Middle East. TechSci Research also used impact analysis during short, medium and long term period to estimate and analyze market demand scenario. Emrill Services LLC, Farnek Services LLC, Galfar Al Misnad, CBM Qatar LLC, Alghanim International, Partial List of Companies Interviewed United Facilities Management, Metropolitan Holding CO WLL, Gems Industrial Services W.L.L, Iris Property Management W.L.L., ONE Facilities Management, Al Asmakh Facilities Management, Transguard Group LLC, Etisalat Facilities Management LLC, Imdaad LLC World Travel & Tourism Council, World Bank, TechSci Research Proprietary Database &, Knowledge Repository, Company Annual Reports, Industry Magazines, Industry Reports, Statista, News Dailies, Partial List of Secondary Sources Credible Paid Databases, IMF, The International Facility Management Association, Middle East Facility Management Association, Saudi Facility Management Association, UAE Federal Competitiveness and Statistics Authority, Dubai & Abu Dhabi Statistics Center, among others Note: Sum of some shares may not be 100% due to round off till two decimal places. 18 18 © TechSci Research
Industry Brief Development in infrastructure sector and emphasis on smart cities are expected to drive the growth of the Facility Management Market in the Middle East region during the forecast period, 2023-2027. According to TechSci Research report, “Middle East Facility Management Market – by Country, Competition Forecast and Opportunities, 2017-2027” Middle East facility management market stood at USD 64.27 billion in 2021 and is expected to register a CAGR of 8.13% during the forecast period. Increasing construction activities and rising demand from the commercial & residential sector is expected to increase facility management market in the region. Middle East Facility Management Market is characterized by the integration of various technologies including facility optimization with machine learning and IoT, computer- aided facility management, advanced drone technology, dashboard software, artificial intelligence to ensure the viability of facility management contracts, building management systems etc. Moreover, foreign direct investments in various sectors such as tourism, BFSI, and entertainment, among others, are on the surge, supporting the growth of facility management market in the region. Additionally, various government initiatives promoting social welfare, including healthcare and affordable housing, are creating growth opportunities for facility management players to expand their business in the region. The rising number of governmental/semi-governmental clients actively seeking licensed international FM service providers for tenders and barring the traditional O&M contractors. Bahrain has a structure of low entry obstructions, an easy work culture and a high interest in professional building maintenance in order to attract facilities management companies. Moreover, as part of Bahrain’s 2021 Economic Recovery Plan, Bahrain announced over 22 strategic infrastructure projects worth over USD 30 billion, including the construction of five man-made islands. These projects will be largely funded via public-private partnerships. This emphasis on construction is consistent with the Kingdom’s Vision 2030 economic development strategy. The strategy seeks to improve infrastructure, industry, housing, and connectivity. Hence, all these government initiatives and plans are expected to augment the growth of Bahrain Facility Management Services during the forecast period. Middle East Facility Management Market is segmented based on industry, service, application, type, country, and company. Based on service, the market is further fragmented into property, cleaning, security, catering, support and others. Property, among the service segment in Middle East Facility Management Market, held the dominant market share of 33.09% in 2021. Growth in the country’s industrial and commercial sectors, coupled with easy credit conditions and increasing purchasing power parity, is expected to boost demand for property services during the forecast period. Additionally, the booming housing sector is expected to drive the Middle East Facility Management Market further. On the basis of type, soft services are the most dominating segment as it is becoming critical in cultivating well-run office and commercial spaces. Soft services include building security, cleaning, landscaping, decoration, catering, office moves, etc. These soft services directly affect an employee's productivity and job satisfaction working in the corporate environment. Additionally, owing to enhanced working experience, soft services are likely to increase in the facility management market in the foreseeable future. Saudi Arabia being the dominant country, held 39.25% of the market share in the Middle East Facility Management Market in 2021. The country is dominating the market owing to the presence of sheer scale of opportunities and the presence of projects such as Riyadh Metro, King Salman Park, and Qiddiya. Further, the Riyadh Chamber of Commerce and Industry owns Riyadh International Convention & Exhibition Center (RICEC), which hosts national and international trade exhibits, conferences, and other economic events. Therefore, Saudi Arabia is expected to be the dominant country in the Middle East Facility Management Market. Major companies in the Middle East Facility Management Market include Emrill Services LLC, Farnek Services LLC, Galfar Al Misnad, CBM Qatar LLC, Alghanim International, United Facilities Management, Metropolitan Holding CO WLL, Gems Industrial Services W.L.L, Iris Property Management W.L.L., ONE Facilities Management, Al Asmakh Facilities Management, Transguard Group LLC, Etisalat Facilities Management LLC, Imdaad LLC among others. Moreover, some of these companies are also involved in construction businesses. Middle East Facility Management Market is projected to witness significant growth led by new technological developments and improved service delivery. “In terms of country, Saudi Arabia is the dominating country in the Middle East Facility Management Market accounting for a share of 39.25% in 2021 and is expected to register a CAGR of 8.90% during a forecast period. As part of Saudi Vision 2030, the government launched massive tourism projects all throughout the country as well as new e-visas for 49 nations to encourage foreign travel. Moreover, Riyadh is the administrative and political capital of Saudi Arabia. The Consultative Assembly, the Council of Ministers of Saudi Arabia, the King, and the Supreme Judicial Council of Saudi Arabia are located in the city, due to which Riyadh is also considered as the commercial capital of Saudi Arabia.”, said Mr. Karan Chechi, Research Director with TechSci Research, a research- based global management consulting firm. 19 19 © TechSci Research
Sample Data - Snapshot Middle East Facility Management Market Size, By Value (USD Billion), 2017-2027F CAGR 2017-2021 By Value: XX% CAGR 2022E-2027F By Value: XX% 2017 2018 2019 2020 2021 2022E 2023F 2024F 2025F 2026F 2027F Value (USD Billion) Saudi Arabia Facility Management Market Share, By Industry, By Value, 2017-2027F 2017 50.00% 50.00% 2018 50.00% 50.00% 2019 50.00% 50.00% 2020 50.00% 50.00% 2021 50.00% 50.00% 2022E 50.00% 50.00% 2023F 50.00% 50.00% 2024F 50.00% 50.00% 2025F 50.00% 50.00% 2026F 50.00% 50.00% 2027F 50.00% 50.00% Unorganized Organized UAE Facility Management Market Share, By Region, By Value, 2017-2027F 2017 25.00% 25.00% 25.00% 25.00% 2018 25.00% 25.00% 25.00% 25.00% 2019 25.00% 25.00% 25.00% 25.00% 2020 25.00% 25.00% 25.00% 25.00% 2021 25.00% 25.00% 25.00% 25.00% 2022E 25.00% 25.00% 25.00% 25.00% 2023F 25.00% 25.00% 25.00% 25.00% 2024F 25.00% 25.00% 25.00% 25.00% 2025F 25.00% 25.00% 25.00% 25.00% 2026F 25.00% 25.00% 25.00% 25.00% 2027F 25.00% 25.00% 25.00% 25.00% Dubai Abu-Dhabi Sharjah Other Emirates 20 20 © TechSci Research
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