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They say that anything is easier said than done. Click! Pay! Enjoy! As easy as these three words sound
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Click! Pay! Enjoy! At Sapna Online
They say that anything is easier said than done. Click! Pay! Enjoy! As easy as these three words sound, Sapna Online, one of India’s leading e-commerce portals, ensures that getting these three things done is as easy as saying them. Currently dealing with books, fiction and non-fiction, the Website has a number of other products lined up for sale on their portal right from Music CDs/DVDs/MP3/ Blue-Ray, Movie CDs/DVDs/Blue-Ray, Games and a whole lot of Multimedia products.
In the near future, Sapna Online would be diversifying their range of products to a greater extent to include products like stationery, toys, gift items and other such exclusives. Initially established as a brand in the retail and publication industry, the Sapna Online Book House has over 47 years of experience in this industry.
With knowledge and in-depth information about minute details and an extensive know-how of things, as far as e-commerce is concerned, Sapna Online ensures that all their customers are provided with the best kind of services. With a huge clientele of more than 10 million, Sapna Online has proudly bagged the title of “India’s Largest Book Mall” by the India Book of Records and Limca Book of Records, respectively.
If you are not much of an online shopper and are skeptical about putting up your personal information while buying things online, you can keep this worry aside when it comes to Sapna Online. The website is safe to shop as it has a secure socket layer (SSL) certification which transmits data in an encrypted form not allowing hackers and other unethical invaders to get hold of sensitive information. Running on a highly secure, high-performance cloud based e-commerce platform, the stack is built on popular and stable open-source technologies such as Linux, Apache, MySQL and PHP, and is also hosted on the resilient and scalable AWS cloud.
Order a book or electronic device from Sapna Online and you will not have to wait for more than 3 to 5 days to have it delivered right at your doorstep. Sapna’s experienced and efficient team ensures that your order reaches the address you have given for it to be delivered, neatly and safely packed, so that there are no damages. The team consists of 22 pioneers from various backgrounds, who handle the entire unit. Once an ordered is placed online, an alert is sent to the new order management team who pushes all orders to the procurement team for the order to be procured from the warehouse. The procurement team checks the quality of all the books before handing it over for shipment. Books with any sort of flaws or damages are immediately sent to the returns team. The returns team runs the test and then sends the product back to the supplier, ensuring that they provide a replacement for the same.
Once the product has been procured from the warehouse, the billing team takes over from them and transfers the product to the packing team for packaging. This happens once the customer has confirmed the order online and the payment for the product has been successfully received via the payment gateway online. Once all these processes have been executed, it is the responsibility of the outsourced courier team to take the parcels away and deliver them to the respective customers within 48 hours of receiving. Thus the entire process gets completed in a maximum of 3 to 5 days and you have the delivery man dropping off your parcel at your doorstep.
Whatever be the type of books, be it academic books, regional books, novels, children’s books or coffee table books, you will find them all at Sapna Online and more often than not at great discounts! Sapna Info way Pvt. Ltd. also firmly believes in being a socially responsible company and hence engages itself in CSR activities every once in a while. Every month, a dedicated amount is contributed by the company to NGO’s all over the country, which may be in need of any type of monetary support. Thus Sapna Online plays the role of a socially responsible brand in the market. Be it a book or any other product, the motto that Sapna Online and all its employees like to follow and strongly believe in, is that “Customer is the King”. They will put in their best efforts and stretch ends to give you the best possible service they can from their end.
With such dedication and treatment from the suppliers, the customers of Sapna Online have always been a happy bunch and look forward to keep receiving more of their services. Sapna Online keeps coming up with ways and means to make their customers’ lives easier and to keep adding new, happy faces to their list of loyal customers.
