Compaq and Microsoft: Delivering the Business Benefits of an Intranet Portal

1. Compaq and Microsoft: Delivering the Business Benefits of an Intranet Portal

2. The Portal Market • Emerging but growing • US$ 2 billion WW market by 2004 [Merrill Lynch] • 76% of F500 will implement portal within 2 years [Delphi Group] • #2 CIO Priority [InformationWeek] • Fragmented market expected to consolidate to 2-3 players by 2004 [Meta Group] • Organizations are targeting employees first [Meta Group] • 78% employees • 53% customers • 32% suppliers • Multiple portals within an enterprise • Strong role of business decision-makers

3. Business Requirements are driving the need for Workgroup & Enterprise Portals To be competitive, a business requires fast access to relevant facts Employees need to share and collaborate with others to make the best decisions and take appropriate action Companies need to leverage their information assets to effectively flow ideas & “lessons learned” across functional areas A portal can provide an aggregated view of business information, including data from back-end ERP systems

4. Challenges facing organizations today • Difficult to locate information • Internet • Intranets • File share • Hard to organize information • Complex to publish and maintain information • Requirements unique to each organizational unit • Workgroup • Corporate portal • Local disk drives • Exchange • Lotus Notes

5. DocumentLibrary Partner Web Site Workgroup File Shares Competitor Web Site Tracking Database Team Web Site Workgroup Scenario • Requirements: • Create and share documents • Access information from multiple sources • Publish content to the outside • Find external information • Manage easily

6. Corporate Portal Scenario • Requirements: • Aggregate multiple teams • Access LOB applications • Search/Browse • Publish news, announcements • Enable professional “librarians” Legal Department Document Library Internet News And Reports Corporate Web Site Discussions Public Folders Engineering Team CAD Server

7. Microsoft SharePoint Portal Server • The flexible portal solution that lets you find, share and publish information easily • Simple, intuitive access to business information for better decision making • Integrated document management to increase portal productivity • Easy and effective way to build and customize intranet portals to meet unique business needs

8. Web-based DM CustomizableHome Page SharePointPortal Server Rich Search Category Browsing Subscriptions Digital Dashboard Framework

9. Team Web Sites File Servers Exchange & Notes Internal Apps 3rd-Party LOB Apps BI Systems Internet Services News Feeds Role of SharePoint Portal Server

10. Checklist for deploying a SharePoint Intranet Portal • 1. Define the Business Issues • 2. Understand requirements for resources and expertise • 3. Analyze existing systems, integration & uptime requirements • 4. Investigate complementary software • 5. Time to deploy your Intranet Portal!

11. Does your Workgroup or Company need an Intranet Portal? • How is information shared around your company? • What obstacles are there to sharing information? • Is relevant information easy for users to find and access? • Workgroup access? • Cross organizational access? • How quickly is new information available to those who might need it? • Are they automatically notified regarding new information in their areas of interest? • How do you develop content today? • What are your content development tools? • What processes are there for content review and approval?

12. Collaboration Platform • Develop or extend workgroup (workflow) collaboration • Provide mobile user access • Integration with LOB applications • Flexible deployment using standard interface & tools Search & Organization • One-step access to business-critical information • Stay current on documents, content and topics • Find the best information fast • Rapidly deploy a rich customizable portal Document Management • Easily manage documents where you create them • Simple creation, review and publishing • Profile documents for better discovery • Rich views highlight business critical data Define the Business Issues ….most fall into these three categories:

13. LOB Integration Requirements? Deep Office Integration with Document Management and Publising Out-of-the-Box Customizable Dashboard & Web Parts SharePoint Server Information Aggregation & Organization Collaboration & Document Management • External Document Repositories • Microsoft Standard: • Other SharePoint Servers • File Shares / MSX Public Folders • Industry Standard: • - Web sites • Notes Databases • Custom / Project Specific:- such as LinkWorks / Expeditor • Local SharePoint Repository • Non-published (draft) items • Published (approved) items ERP/CRM Systems . . . 3rd-Party Services LOB specific News . . .

14. 2. Understand requirements for resources and expertise • Custom, semi-custom or “out-of-box”? • In-house resources/experts or outsource? • Implementation timeline? • LOB integration requirements? • Mobile access? Whatever your access, integration, timeline or resource requirements, Compaq Global Services can complement your existing resources.

15. Customization Requirements?SharePoint is highly extensible: • Search any store, any format • Web servers, file servers, Exchange public folders, Notes Databases • Build any search front-end • Full-text query extensions • Customizable SharePoint Portal • Digital Dashboard and Web Parts available to customize user experience • Automate Document Management • Flexible Content Migration from any source with automatic profiling capabilities • Incorporate business processes around documents

16. 2. Understand requirements for resources and expertise • Custom, semi-custom or “out-of-box”? • “Nucleus Research found that SharePoint Portal customers will gain benefits in sharing and reuse of information, but investments in connecting data sources to SharePoint Portal and categorizing information are needed to achieve success.”

17. Resource & Expertise Requirements? • Compaq Global Services offers consulting and design services for a custom solution: • Interface design to comply with corporate style • Information architecture to structure content based on workgroup/corporate taxonomy • Custom web parts for display of specialized content • Custom web parts for accessing LOB applications • Custom web parts for specialized portal applets and wireless access • Search architecture to support consolidated search

18. Compaq’s Solutions for SharePoint: • Portal Solutions • Assessment Service • Rapid Pilot Service • Information Search Portal Service • Publishing and Intranet Portal Service • Portal Enhancement Service • Document Management Solutions • Deployment Service • Consolidation Service • Migration Service • Collaborative Application Service • Web Storage System Workshop • Document Routing / Workflow Service • Document Archiving Service • Custom Application Service • Mobile User Service • Solution Migration Service Search & Organization DocumentManagement Collaboration Platform

19. Compaq Global Services Resources & Expertise: • Dedicated Practice with 150 trained SharePoint consultants located around the world • SharePoint Knowledge Centers located in US and Europe for fast, custom deployments and pilot testing • Standardized Services & Proven Methodologies • Template Architectures and Components • Proven Compaq Services Methodology • Worldwide community of skilled professionals • Supported by a SharePoint based Knowledge Repository • Microsoft-designated SharePoint Global Launch Partner

20. 3. Analyze existing systems & availability requirements • System requirements? • System software • Client requirements • Uptime requirements? • Evaluate risks/solutions • High Availability with off-the-shelf technology • Uptime Investments: clustering, redundant components, training, operational procedures • Sizing the server(s): • Based on joint Compaq/Microsoft performance testing, Compaq offers configuration guides and “best practice” deployment guidelines at: www.compaq.com/sharepoint

21. Analyze System Requirements SharePoint Portal Server Set-up: • Does not require Active Directory • Does not require Exchange Server • Requires Windows 2000 Server, SP1 • Localization • English, Japanese, German, Italian, Spanish, French SharePoint Client Requirements: • Office Integration (Office 2000 or Office XP for enhanced search & doc publishing) • Web Folders (Windows 2000, Windows 98, NT4) • Hardware: P2 300MHz, 64MB RAM or greater • Browser Client: Internet Explorer 4, Navigator 4, or greater

22. Objectives Services People Gain knowledge of your environment Identify risk areas Consider possible solutions Assess trade-offs (ROI) Management Software Storage Hardware Analyze Uptime Requirements Assess elements that contribute to failures & determine uptime goals: 99.? %

23. Analyze Uptime Requirements Leverage Off-the-Shelf Technologies Compaq ProLiant Servers with high availability storage options: RAID ECC Redundant Power Supplies Redundant Controllers Pre-Failure Warranty PCI Hot Plug Rapid Deployment (SSST) ML DL 700 500 300 CL

24. Sizing the Server(s) Departmental Solution: • Single System, 1-2 CPU • recommend ProLiant DL380 • Single Group / Single Purpose Shared Solution:(designed to quickly expand) • Single System, 2-4 CPU • recommend ProLiant DL580 • Multi Purpose / Multi Group Single server Single workspace Search engine Single server Engineering Manufacturing Marketing Sales

25. Sizing the Server(s) Distributed Solution for Scalable Portal Deployment • Distributed systems options: 8-way servers, Storage Area Networks, Clusters, front/back-end • Multi Purpose / Multi Group Consolidated search Engineering Sales Marketing HR Manufacturing

26. 4. Investigate Complementary Applications • Project management, collaboration • System(s) Monitoring & Management • Mobility/wireless • Anti-virus, etc. Note:Additional “best-in-class”ISV applications are being assessed and documented for deployment by Compaq as part of a SharePoint Business Partnership program.

27. Project Management & Collaboration aimware Team Central • A worldwide team can be set up in 20 minutes • Everyone on the “same web page” gives a single place to • Communicate – confusion eliminated • Align - common focus on the same goals • Collaborate – “you do this, I do that, then we are finished!” • Relate – customers, suppliers can participate • Work productively with: • Speed – just “click and go” • Organization – everything is in folders on the Team Central site • Clarity - no confusion as to who has to do what • Work Securely - members information is safe • Individual efforts add up to synergistic team successes

28. Project Mgmt/Collaboration aimware Team Central

29. System Monitoring & ManagementCompaq Insight Manager: Fault Management - When a drive fails. When memory has an ECC correction. Temp in server is too hot. When a fan fails. Remote Management - Out-of-band management. How can I get back into my server... dial in via modem or serial cable, even if the network has gone down. Configuration Management -Firmware current, knowing the model number of the drive... version control...pull up all firmware and software on server, inform you which are out of date. Performance Management - Processor utilization. Free volume space on each of your defined OS volumes, etc.

30. System Monitoring & ManagementTools: • Application performance management • Exchange vs. the WAN • Services Management • Alarms & Alerting • Performance Management • Virus checking • Administration • Managed Migrations • Security & Policy enforcement

31. Requirements for Mobility? Compaq has done it!

32. Customers Deploying Compaq SharePoint Solutions Today! • Irish Government – Dublin, Ireland • Tracy Unified School District- California • Lifetime Television – New York • Telecom Italia Mobile – Rome, Italy • Royal Danish Ministry of Foreign Affairs – Copenhagen • Maruti Udyog Ltd. (Suzuki) – Gurgaon, India • 20twenty – Capetown South Africa • Compaq Global Services

33. Compaq is doing it today! Compaq has committed the resources and expertise to provide complete SharePoint Intranet Portal Solutions to reduce the time and risks of implementation: • Expert SharePoint consulting services for planning and deployment of a standard or custom solution • ProLiant servers and storage, configured to meet your performance and availability requirements, based on extensive performance and solution testing • Ongoing support services available for HW and SW

34. Resources to take the next step: • Overview of Compaq’s SharePoint Portal solutions, case studies and resources: http://www.compaq.com/sharepoint • For a Compaq Global Services Portal Assessment or other SharePoint services, contact Joann Strathmeyer at:joann.strathmeyer@compaq.com • For additional information regarding Compaq’s SharePoint solutions contact: • North America: Roberta Hanlon at roberta.hanlon@compaq.com • EMEA: Piet Giesbers at piet.giesbers@compaq.com • SharePoint Portal Server Rapid Deployment Solution: www.Issg.inet.cpqcorp.net/inline/workgroup/solutions/downloads/sharepoint_portal_server_solution.doc • To access Compaq’s SharePoint Solution Centers for proof-of-concept designs, testing, demonstrations or planning, contact: • North America (Washington, D.C.): xxxxx • Dublin, Ireland: xxxxx • Utrecht, The Netherlands: xxxxx

35. Office Mobile Browser SharePoint Portal Server Solutionfrom Compaq “Together, Compaq and Microsoft are providing Leading Solutions to Eliminate Intranet Publishing Barriers and Organize Corporate Knowledge”

36. Backup Slides • SharePoint Feature/Benefit Slides (2 slides) • Compaq’s SharePoint server configurations: • Work group • SharePoint Customer Slides • Tracy Unified School District- California (3) • Lifetime Television – New York (2) • Telecom Italia Mobile – Rome, Italy (2) • Maruti Udyog Ltd. (Suzuki) – Gurgaon, India (2)

37. Key SharePoint Portal Server features • SharePoint documents and folders are accessible directly from the desktop and Office applications • Intranet access through the SharePoint Portal (web enabled) • Security based on existing NT domain accounts, groups, and passwords (per folder or per document) • Powerful new search technology • Across multiple SharePoint Portal servers • Across the enterprise of a variety of information sources • Document Publishing features • Use standard MS Office editors to create content • Check-in/check-out • Versioning • Review and approval • Discussions

38. Easily Build and Extend Rapidly deploy an out-of-the-box portal Easily customizable using Web Parts technology Internet and industry standard interfaces Leverage ASP and ADO to add web collaboration Simple Access Industry-leading search technology Access most important enterprise content Stay current using scalable persistent query services Automatically group content with auto categorization Scalable search for most demanding intranet portals Portal Productivity Most intuitive solution for Office and Windows users Incorporate business processes around documents Easily manage security and access to documents Profile documents for better discovery Web browser as an alternative user interface SharePoint Portal Server Benefits

39. SharePoint Configuration:Entry Level, Small Workgroup • < ~50 users • < 10,000 documents stored • < 100,000 indexed documents COMPAQ ProLiant ML350 1 x 933 MHz Pentium III CPU (upgradeable to 2) 512MB main memory 6 x 18.2GB Ultra2 SCSI disks (internal) Compaq Smart Array 3200 Controller Two Wide Ultra-2 channels providing 160MB/s total 64-MB1 battery-backed removable read/write cache Compaq AIT 50 GB Tape Drive 36 GB/hourdata transfer (at 2:1 compression)

40. SharePoint Configuration:Growing Workgroup • < ~200 users • < 10,000 documents stored • < 100,000 indexed documents COMPAQ ProLiant DL380 1 x 800 MHz Pentium III CPU (upgradeable to 2) 1GB main memory 6 x 18.2GB Ultra2 SCSI disks (internal) Rack-mounted for easy growth COMPAQ 20/40 GB DAT Up to 32.4 GB/hourcapacity (at 2:1 compression) Compaq Remote Insight Lights-Out Edition Manage the server remotely even from your PocketPC

41. Department or Division Workgroup • < ~500 users • < 10,000 documents stored • < 100,000 indexed documents COMPAQ ProLiant DL580 2 x 700 MHz Pentium III CPUs (upgradeable to 4) 2GB main memory Add SmartArray 5302/64 I/O controller 4 x 18.2GB Ultra3 SCSI disks (internal) Dual Power Supplies COMPAQ StorageWorks 4314R (Rack mounted) Provides an additional 14 x 36.4GB Ultra3 SCSI disks Full RAID support (RAID 0, 1, 0+1, 5) Hot Swap capability COMPAQ 20/40 GB DAT DDS-4 8 Cassette Autoloader 8 Cassette Magazine (7 Tapes + 1 Cleaning Tape) Up to 16.8GB / hour capacity (at 2:1 compression) Compaq Remote Insight Lights-Out Edition Manage the server remotely even from your PocketPC

42. SharePoint Customer ImplementationTracy Unified School District - California • Profile • A public, K-12 school district with an Adult School. • A total of 14,276 students and 1,345 full- and part-time staff members • 2 central administrative facilities and 19 remote school sites. • Business Problem • Ever-increasing state and federal reporting requirements • Mobile staff needed secure, standard location to access/store information • Many legacy documents for the new system • 60+ servers at 22 sites a challenge to IT department • E-mail attachments used to disseminate critical information • No consistent method for document collaboration/versioning

43. SharePoint Customer ImplementationTracy Unified School District - California • Phase One • Document Management Solution • 80+ years of legacy paper documents and fileshares on dispersed servers moved to SharePoint • A single point of access to their documents. • Phase Two • Dynamic information portal solution • Forms and document tracking/approval processes • Custom applications will integrate student information system for staff and administrators

44. SharePoint Customer ImplementationTracy Unified School District - California • Configuration • Systems: • One Compaq ProLiant DL 8000 Server • Software: • Microsoft SharePoint Portal Server • Windows 2000 Server • Solutions: • Compaq Document Management Solution • Compaq Publishing and Intranet Portal Solution • Services: • Compaq Global Services

45. SharePoint Customer ImplementationLifetime Television – New York City • Company Profile: • Ranked #1 network in basic cable primetime television • Recognized media leader providing: • Contemporary innovative entertainment • Information for women audiences • Business Problems • Slow info delivery hampered decision-making • Delayed retrieval of pictures, video and sound clips • No communication center for dispersed staff (New York, Los Angeles, Detroit, Dallas and Chicago)

46. SharePoint Customer ImplementationLifetime Television – New York City • Solution • Dispersed staff stays informed with SharePoint intranet portal site • News feed automated with XML interface to intranet home page enhances decisions • Desktop access to media files with SharePoint through Multimedia Player • Configuration • Systems: • One Compaq ProLiant DL 380 Server • Software: • Microsoft SharePoint Portal Server and Windows 2000 Server • Solutions: • Compaq Publishing and Intranet Portal Solution • Information and Search Portal Solution • Document Management Solution • Services: • Compaq Global Services

47. SharePoint Customer ImplementationTelecom Italia Mobile – Rome, Italy • Company Profile • TIM delivers a total mobile communications solution • Over 48 million customers across Europe and South America • Known for innovative solutions including voice, reception of email/faxes, navigation on the internet, short messages on mobile phone display, remote control of household appliances and reception of online news. • Futures include environmental data monitoring and telemedicine • Business Problem • Using Microsoft Exchange public folders to manage documents • Complex folder hierarchy making locating documents difficult • Difficult to publishing, manage and control internal users’ documents

48. SharePoint Customer ImplementationTelecom Italia Mobile – Rome, Italy • Solution • Simplified document management • User friendly interface and improved search query results • Documents consolidated into an effective system • Configuration • Systems: • One Compaq ProLiant DL 5500 Server • Storage: • Compaq StorageWorks RA3000 disk • Software: • Microsoft SharePoint Portal Server, Windows 2000 Server • Solutions: • Compaq Document Management Solution • Services: • Compaq Global Services

49. SharePoint Customer ImplementationMaruti Udyog, Limited – Gurgaon, India • Company Profile • Maruti Udyog Limited is a joint venture between: • Indian Government • Suzuki Motor Company of Japan • Maruti is the largest manufacturer of passenger cars in India • 60% market share • Ranked #1 in customer satisfaction by JD Power Survey 2000 for India • Business Problem • Inefficient use of E-mail to disseminate information • Costly data storage • Wanted to be more responsive to customer issues • Unable to keep users aware of changes to documents • Difficulty locating desired documents

50. SharePoint Customer ImplementationMaruti Udyog, Limited – Gurgaon, India • Solution • Document management for collaboration, routing and approval • Published material is easier to locate, manage and maintain • Customized static and dynamic reports within intranet portal environment. • The solution also includes an Extranet capability for Maruti dealers • Configuration • Systems • One Compaq ProLiant DL 380 Server • Software • Microsoft SharePoint Portal Server • Windows 2000 Server • Solutions • Compaq Publishing and Intranet Portal Solution • Services • Compaq Global Services