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Welcome

Welcome. Optimising. Discover the roadmap for IT delivered business outcomes Licensing, Pricing and technology directions for your organisation. Introducing your Microsoft team. Richard Paik Financial Controller - richpa@microsoft.com Miguel Rojas

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Welcome

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  1. Welcome

  2. Optimising • Discover the roadmap for IT delivered business outcomes • Licensing, Pricing and technology directions for your organisation

  3. Introducing your Microsoft team • Richard Paik • Financial Controller - richpa@microsoft.com • Miguel Rojas • Technology Advisor - Infrastructure miguer@microsoft.com • Paul Quirk • Solutions Specialist -pquirk@microsoft.com • Carlos Miguel Martinez • Partner Manager-carmart@microsoft.com

  4. Agenda • The CFO Perspective • Recommended Directions • Capabilities in action con’t... • Financial Summary • Technology Roadmap for Business value • Capabilities in action 1 830 2 Break 3 4 Break 5 6 1155

  5. The CFO Perspective Richard Paik Financial Controller Microsoft New Zealand

  6. Part 1 - The Microsoft CFO View Where is the economy going The role of technology investments Optimising costs, productivity, profitability

  7. Realities of the “New Normal” HISTORIC GROWTH RATE “NEW NORMAL” RESET Economicgrowth 1 2 3 Adjusted Growth Rate time

  8. New Normal and Our Industry GDP Growth Innovation Productivity Software

  9. Driving Growth in the New Normal Focus on Cash 5 4 1 2 3 Streamline the Cost Structure Drive Operational Excellence Compete and Grow Market Share Invest in Innovation

  10. History Lessons from Economic Resets Leaders Gain Market Share Leaders Smaller Pie, Higher Share, Bigger Growth

  11. Long-Term Approach to Innovation FY10: $9.5B TOTAL FY09 R&D INVESTMENT FY09: $9.1B $6.3B $5.2B $4.9B $2.8B $2.8B $1.1B $.7B $.4B Microsoft Nintendo RIM Apple Google Oracle Sony Cisco IBM SOURCE: 10K & 20K SEC Filings 12/31/08 Except Oracle 5/31/09, RIM, Sony and Nintendo 3/31/09

  12. Part 2 – The CFO & IT IT Investments within the company Planning Governance Results

  13. My guidelines to IT • Business and IT aligned • Priorities • Direction • Fundamentals • Investment to realise gains across the business • Cost savings on the bottom-line always good • Predictable, budget-able • Deliver the IT Strategy/Vision • Total Picture – financial, costs, cashflow, tax, capabilities • Balance short term & longer term

  14. Thank You

  15. Technology Roadmap for Business Value

  16. Business Outcomes you seek

  17. Value Optimise • Cost • Risk

  18. The role of technology

  19. State of “As Is” State of “To Be”

  20. Transformation through Optimisation State of “As Is” State of “To Be” Transformation through Optimisation Business Strategy + Direction Processes People Technology

  21. People. Technology: Ready for Business DevelopRelationships BuildConnections Help people workAnywhereAnytime SupportTeamwork ImproveOperations DriveInnovation FosterCompliance EnableProcessExcellence ProvideInformationVisibility FacilitateInsights

  22. Productivity fueled by IT investment Sources of US Labor Productivity Growth, 1959-2004 3.5 3.0 2.5 2.0 Non IT-Related U.S. Average Productivity Growth % IT-Related 1.5 1.0 44% 0.5 43% 11% 0.0 1959-1973 1973-1995 1995-2004 Source: Jorgenson, Ho, and Stiroh, The Sources of the Second Surge of US Productivity and Implications for the Future, March 2006, Microsoft analysis

  23. $30B $69B $227B $428B $877B 1960 1970 1980 1990 2000 Investment in technology grows • Other • Office Equipment • Industrial Equipment • Transportation • Technology • Communications • Software • Hardware Source: SoftSummit, McKinsey, BEA, Microsoft analysis

  24. Does IT make a difference

  25. “Companies that manage their IT investments most successfully generate returns as much as 40% higher than those of their competitors” “Companies with effective IT governance have profits that are 20% higher than other companies pursuing similar strategies” Ross, Weill, “Six IT Decisions” Jeanne W. Ross, Peter Weill “Six IT Decisions Your IT People Shouldn’t Make” Harvard Business Review Ross, Weill, “IT Governance” Jeanne W. Ross, Peter Weill “IT Governance on One Page” MIT Center for Information Systems Research November 2004 http://web.mit.edu/cisr/working%20papers/cisrwp349.pdf

  26. Isolating the impact of all IT functions on Productivity shows that IT Infrastructure is a key determinant of superior productivity Linking IT to Business Performance Companies in the top 25% of IT capability grew revenue 6.8% faster per year than their peers in the bottom 25% of IT capability Information technology fuels profitable revenue growth The firms in the top 25% of IT capability enjoy 23% higher revenue per employee than their peers in the bottom 25% of IT capability Firms with better IT have more productive employees Robust IT infrastructure is a key driver of productivity and growth Managers in firms that are supported by better information systems have significantly better insightinto, and control over, key dimensions of their business Information technology gives managers more insight and control Harvard Business School - Keystone Strategy, Inc-March 2006

  27. Poor IT can hold you back “By 2012, IT’s contribution will be cited in the top three success factors by at least half of top performing businesses; IT barriers will be cited in the top three failure factors by least half of the lowest performers."  Mahoney & Berg - Gartner

  28. 3%What’s the question?

  29. Cut Costs Optimise Spend CUT IT COSTS Drive business agility Cost optimisation Focus on the business

  30. Imperatives

  31. How Microsoft helps you

  32. Demands on IT Securing assets Managing systems Reducing costs Developing new apps Enabling interop Maintaining legacy apps Ensuring compliance Driving people productivity 80% 20% NEW INNOVATION MAINTENANCE

  33. Portfolio Capabilities

  34. Outcome – Capability Mapping Outcome • Capability Solution • Procure

  35. Outcome – Capability Mapping Drive Accountability • KPIS • Business Insight • Delivery • Business Intelligence • Reporting • Portal • SQL Server, SharePoint Server • SharePoint Standard CAL • SharePoint Enterprise CAL • Office

  36. Trustworthy Security • Email Management • Optimised Storage • System Management • Collaboration Minimise Risk Maximise Value • Customer Management • Internet Customer Connection Optimise Costs Optimise Productivity • Identity Management • Unified Communications • Document Management • Simplified Access • Data Protection

  37. Your Objective: • Drive Accountability SharePoint Office

  38. Your Objective: • Quickly find the right information SharePoint Office

  39. Your Objective: • Improve productivity • Reduce bandwidth costs Windows 7 Enterprise Branch Cache

  40. Your Objective: • Work Anywhere Windows 7 Enterprise Direct Access

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