Final Exam Review

1. Final Exam Review CMUN 1A

2. What is Communication?

3. Communication is The Transfer of Meaning • It is the deliberate or accidental transfer of meaning • “Did you see how he looked at me?” • Communication occurs whenever someone observes or experiences behavior and attributes (attaches) meaning to that behavior • Communication is our link to the rest of humanity • Communication is a dynamic, always changing process • You cannot not communicate

4. What do the terms context and contextual mean?

5. Communication is… Context: A situation, environment Contextual: we behave appropriately in a given situation or environment

6. What is the Self Image?

7. What is the Self Image? It is the person you perceive yourself to be! It is made up of messages sent by others, and how you experience yourself within the world at large

8. What are our three basic needs?

9. Understanding Relationships • We have three basic needs: • Inclusion – the need for social contact and relationships • Control – the need to establish and maintain satisfactory levels of influence and power in relationships • Affection – the need to give and receive love and experience emotionally close relationships

10. What distance do you use when communicating with someone you know by face, but not well? • Intimate • Personal • Social • Public

11. What distance do you use when communicating with someone you know by face, but not well? • Social

12. What are figures of speech?

13. Figures of speech are expressions used in nonliteralfashion

14. Analogies are?

15. Analogies are an extended simile that clarifies an unfamiliar concept

16. Listening vs. Hearing • How is listening different from hearing?

17. Listening vs. Hearing • Hearing is automatic • no conscious effort • Listening is a deliberate process • acquired complex skills • Who we are affects what we listen to • When do we really listen? Why?

18. What are the five levels of listening and which takes the least/most effort?

19. Listening Levels

20. Unethical Listeners • Fraudulent– pseudolisteners (nodders) • Monopolistic – always want to be listened to, but never want to listen • Completers – fill in missed gaps with manufactured information • Selective – zero in only on parts that interest them • Avoiders – close their ears to information they’d rather not deal with • Defensive – assume others are criticizing • Attackers – wait for you to make a mistake

21. What are the possible types of visual aids used in public speaking?

22. Visual aids include: • Multimedia • Objects • Models • Photographs • Graphs/diagrams

23. A history book written on WWII is • A primary source • A secondary source

24. A history book written on WWII is • A secondary source

25. What is Monroe’s motivated sequence

26. A Framework for Persuasive Speaking • Monroe’s motivated sequence • Attention • Need • Satisfaction/Solution • Visualization of benefits/solution • Action/support proposal

27. What are Aristotle's 3 Proofs?

28. ARISTOTLE’S THREE PERSUASIVE PROOFS • ETHOS:Speaker Credibility • Competence • Goodwill • Character • LOGOS:Logical Appeal/Reasoning • Drawing conclusions from evidence • Inductive vs. Deductive • PATHOS: Emotional Appeal • Appeals to the listeners’ needs, wants, desires, etc.

29. T/F All kinds of human responses not spoken are called nonverbal communication

30. TRUE All kinds of human responses not spoken are called nonverbal communication

31. What are the parts of the Communication Model –define each

32. Model of Communication

33. T/F • MYGLO: is an acronym for “might you get limited opportunity"

34. FALSE • MYGLO: is an acronym for “my eyes glaze over"

35. T/F • Chronological order divides material into a series of appropriate topics

36. Ordering Your Ideas • Chronological order • Develops an idea or problem in the order in which it occurred

37. T/F • Cause/Effect order gives ideas in a cause/effect manner

38. Ordering Your Ideas • Cause-and-effect order • Categorizes a topic according to its causes and effects

39. T/F • Topical order describes an object, person or phenomenon as it exists in space

40. Ordering Your Ideas • Topical order • Divides material into a series of appropriate topics

41. T/F • Spatial order describes things geographically

42. Ordering Your Ideas • Chronological order • Develops an idea or problem in the order in which it occurred • Spatial order • Describes an object, person or phenomenon as it exists in space • Cause-and-effect order • Categorizes a topic according to its causes and effects • Problem-and-solution order • Determines what problems are, and presents solutions • Topical order • Divides material into a series of appropriate topics

43. Speaking Persuasively • Define the following terms: • Attitude • Belief • Value • Which is the least likely to change over time?

44. Speaking Persuasively • Attitude:Alearned predisposition • response favorable/unfavorable • Our likes and dislikes change easily • Our beliefs or values harder to change. • Belief:The degree of confidence • Perception of true or false. • highly central a beliefs hard to change • Value:An enduring conception of right or wrong, good or bad. • least likely to change over time.

45. What is a nonverbal communication? • What are the functions of nonverbal communication?

46. Nonverbal Communication and its Functions • Message Reinforcement • Message Negation • Message Substitution • Message Accentuation • Message Regulation • Nonverbal communication is perpetual and, frequently, involuntary

47. What is the term/s used to describe our use of unnecessary words in the communication of ideas?

48. What is the term/s used to describe our use of unnecessary words in the communication of ideas • Speech fillers • Non-fluencies

49. What is: • Jargon • Slang

50. What is a paralanguage?