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Basic Plan for Government 3.0

Basic Plan for Government 3.0. [Contents]. Why Government 3.0?. 1. . What is Government 3.0?. 2. What can be achieved through Government 3.0?. 3. 1. Why Government 3.0?. Miracle of the Han River, Great Achievements. Transformation from agricultural to industrial society

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Basic Plan for Government 3.0

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  1. Basic Plan for Government 3.0

  2. [Contents] Why Government 3.0? 1. What is Government 3.0? 2. What can be achieved through Government 3.0? 3.

  3. 1. Why Government 3.0?

  4. Miracle of the Han River, Great Achievements • Transformation from agricultural to industrial society • World’s 9th nation to reach US$1 trillion in trade • World’s 7th nation to joined the G20-50 Clubs • World’s 1st nation to become a donor country • from a recipient country Industrialization and democracy achieved simultaneously 1/ 19

  5. Downsides of rapid growth & changing environment • Emerging social problems • - Economic inequality, polarization, low birth rate and aging society, etc. • Limitations in growth under existing paradigm • of industrial society • Global challenges • - Weakening Yen, emerging China and Europe’s recession, etc. • Political instability on Korean Peninsula 2/ 19

  6. Challenges Ahead • To implement continued national development • strategies and search for new engines of growth • To overcome the trends of polarization, • low birth rate and aging population • To promote cultural enrichment • To establish a basis for peaceful re-unification 3/ 19

  7. 2. What is Government 3.0?

  8. What is Government 3.0? Government 3.0 is a new paradigm for government operation to promote active sharing of public information and removal of barriers existing among government ministries for better collaboration. The ultimate goal is to secure the driving force for national administration and to provide personalized services to individual citizens, at the same time, generating more jobs and supporting creative economy. 4/19

  9. Paradigm Shift on Government Operation Government 3.0 Government 2.0 Government 1.0 Operation Government-oriented Citizen-oriented Individual-oriented Efficiency Democracy GreaterDemocracy Core Value Active disclosure, participation - Open, share, communicate, collaborate Participation Limited disclosure and participation Government initiated Administrative Service Delivery Two-way One-way Two-way, personalized Mobile internet smartphone Method(Channel) Personal Visit Internet 5/ 19

  10. 3. What can be achieved through Government 3.0? ?

  11. Pursuit of the ‘Happiness of Citizens’ Creation of jobs and new growth engines Provision of personalized services Service-oriented Government Transparent Government Competent Government Vision Objective Strategy Value Communicate Collaborate Share Open 6/ 19

  12. Strategies and Tasks • Ensuring people’s right to know through information disclosure • Active civil use of public data • Strengthening of public-private governance Transparent Government Strategy 1 Government 3.0 • Removal of barriers • among government ministries • Improvement of government operation • for better collaboration and communication • Scientific administration with use of big data Competent Government Strategy 3 Strategy 2 Service-oriented Government • Integrated provision • of personalized services • Strengthening of one-stop services • for businesses • Improved access to services • for the information poor 7/ 19

  13. <Strategy 1> Transparent Government • Disclosure of all information and related processes • - Exceptions : Information related to national security and personal information • Expanded scope of agencies subject to information disclosure • - Ministerial Committees, investment agencies and auxiliary agencies • - Mandatory disclosure of original documents in advance 1 Guarantee of People’s Right to Know through Information Disclosure ☞ Act on the “Information Disclosure of Public Agencies” (to be revised in June 2013) 8/ 19

  14. <Strategy 1> Transparent Government 2 Business and Personal Use of Public Data ［Smartphone App］ ［Bus StopLED Displays ］ 9/ 19

  15. Expanding scope of disclosure for big data with high demand • by private sector and economic impact • - To conduct a survey of usage of public database, 5-Year Plan for • Information Sharing • A single portal for public data (data.go.kr) • - Data standardization and quality control • Business models developed with the use of public data • - Support measures for the creation and innovation framework 10/ 19

  16. <Strategy 1> Transparent Government 3 Strengthening of Public-Private Governance • Greater citizen participation and diverse communication channels • for policy making process • - Operation of Citizen Proposal Center (Anti-Corruption and Civil Rights Commission) • * Citizen proposal portals run by Seoul Metropolitan City (Oasis 2.0) and Gyeonggi-do (Ontong) • Online public-private collaboration channel (platform) • - Online discussion on large-scale national projects and policies • * Introduction of online public discussions (e-People), use of collective intelligence • Prior notice of administrative procedures and substantiate public hearings system • ☞ Revision of the Act on Administrative Procedures in October 2013 11/ 19

  17. <Strategy 2> Competent Government 4 Eliminating Barriers among Government Ministries • National administration and collaboration projects through information • sharing and system connections • e.g,) Integrated food safety information network : Information sharing on food safety • among the Ministry of Food and Drug Safety(Food administration portal)-Ministry of Agrilculture, • Food and Rural Affairs(Livestock safety management system)-Local governments(Saeol)-Customs Service • Coordination of tasks with conflicting issues among ministries • e.g,) Integrated ODA, Overseas cultural and educational projects • ‘Cooperative tasks’ requiring collaboration among ministries • e.g,) Improving effectiveness of multiculturalism policy, developing national standards for job competency 12/ 19

  18. <Strategy 2> Competent Government Improving Government Operation System 5 • A system to support whole-of-government-level collaboration • - Conversion of National Computing Information Agency to Cloud Computing Center • - Establishment of integrated government communication system and knowledge • management system • - Establishment of digital collaboration system to overcome the inefficiency of • smart work/telework • Improving systems on government organizations, personnel, budget and evaluation • - Introduction of a whole-of-government quota system, expansion of central gov’t- • local gov’t –private sector personnel exchanges • - Granting of budget coordination right to collaboration taskforce, inclusion of • collaboration performances on public service evaluations • * 10 collaborative projects under consideration and implementation including village development in Gyeonggi-do 13/ 19

  19. <Strategy 2> Competent Government Scientific Administration using Big Data 6 • To deal with national issues and assist formulating future strategies • by identifying future trends, advanced projection on crisis • Scientific policy development with analysis of public and private information • - 16 pilot projects carried out in 6 areas including safety and welfare • A common base through whole-of- government big data What is Big Data? High volume data that requires new methods of management and analysis due to its different forms and high speed in generating information * Characteristics: Big Volume, High Velocity, Variety 14/19

  20. National Future Strategy Center Response to social issues Develop key future agenda and mid-long-term future strategies National Future Strategic Plan Safety Education Employment Welfare Outlook for Future Prospects Private Sector Research on policy directions of the outcome of future prospects National Future Strategic Planning System Data collection, analysis, usage through National Cloud Computing Center, Private data market 15/ 19

  21. <Strategy 3> Service-Oriented Government 7 Integrated Provision of Personalized Services • Personalized services by lifecycle and recipient types • (eg., application for childcare support allowance and information on vaccination upon birth report) • * Integrated system of relevant Ministries (Welfare, Employment and Labor, etc.) • Provision of integrated civil affairs information for daily living through • 24-hour Online public Services • - Integrated guidance through a single portal for information on daily civil affairs • Response to inconveniences of citizens through integrated system • (eg., Support system for disaster victims: Linking information on welfare (Ministry of Welfare) – • communication and information (Ministry of ICT)-Education (Ministry of Education) – residents (Ministry • of Security and Public Administration • ⇒ Integrated provision of benefits for disaster victims including tax exemptions, reduction on • telephone and electricity bills 16/ 19

  22. Example : Personalized Services by Recipient Type 현재의 모습 Present 달라질 모습 Future Community Service Center Basic Livelihood Allowance Recipient Personalized services through single request Application for allowance Telecom Company Request for telephone bill reduction Basic livelihood Allowance Recipient Request for eletricity bill reduction Korea Electricity Corp Community Service Center Administrative agency providing in advance services that individuals are not even aware of Unable to receive services that individuals are not aware of Application for allowance Integrated information for personalized servicesby single request Information for service request, transmitted to relevant agency Korea Electricity Corp Telecom Company Basic livelihood Allowance Recipient 17/ 19

  23. <Strategy 3> Service-Oriented Government 8 Strengthening One-Stop Service for businesses • Customized one-stop support system for businesses • - Establishment of integrated management system to support SMEs • - Creation of Permit Division in local governments • System improvement for handling civil affairs for start-up • businesses and companies • - A team to be created for supporting business activities and deal with • their hardships 18/ 19

  24. <Strategy 3> Service-Oriented Government 9 Improved Service Access for the Information Poor • Expanding face-to-face contact points at community • service centers • - Transforming local community service centers to welfare hub, provision of • one- stop welfare services • - Report on living conditions of disadvantaged groups through collaboration • between local community service centers and post offices • Enhancing web accessibility for the disabled persons and senior citizens • - Standardization of web access, video sign language counseling, provision • of auxiliary equipment 19/ 19

  25. Governrment 3.0 Creating a New Era of Prosperous Korea Thank You

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