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Integrated Out-of-Hospital Services Progress Under Radar

Integrated Out-of-Hospital Services Progress Under Radar. Lynn Woods CEO Adastra Software Ltd, Ashford, Kent. OoH = Out of Hospital Service Providers = Operational Hubs. Introducing the Operational Hub. There are too many service silos We need integrated services, interoperable systems

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Integrated Out-of-Hospital Services Progress Under Radar

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  1. Integrated Out-of-Hospital ServicesProgress Under Radar Lynn Woods CEO Adastra Software Ltd, Ashford, Kent

  2. OoH = Out of Hospital Service Providers = Operational Hubs

  3. Introducing the Operational Hub • There are too many service silos • We need integrated services, interoperable systems • Information pathways must be made inseparable from the Patient Journey • The more that is functionally integrated the less needs communicating across boundaries! • ….so what is the operational hub and what is its reach?

  4. The Policy Backdrop • There’s no coherent provider development policy • That’s why hubs are “under radar” • GP Co-operatives did the pioneering • But now we have a commissioning free-for-all • Short-termism, commissioning fault-lines, investment starvation, obsession with stats over facts, induced competitive tensions etc etc • Therefore development paralysis • Progress despite the strategy, not because of it

  5. Despite all that…..inside the Operational Hub “Shell”

  6. System Direction? We must support… • Complex operational flows • Multiple services and disciplines • Cross-boundary information flow • Embedded expert capability (eg CDSS, Map of M) • Local processes of the user’s definition • USPs? • User definable case flows • Dispersal and segregation • Operational and clinical functionality • Integral and real-time mobile data Catch us at the breaks for more info

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