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RUOK? Mental Health First Aid: Helping Those in Need

Raise awareness about mental health issues and provide early intervention and support. Learn how to identify signs and start a conversation with someone who may be struggling.

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RUOK? Mental Health First Aid: Helping Those in Need

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  1. EAP and 2019 Campaign Sept-Oct 2019 Caterpillar Confidential Green

  2. Why now? October 10, 2019

  3. The first step in addressing any public health issue is to build awareness of the problem. Then we can target prevention, early intervention and getting those in need the available care.

  4. By the numbers… Nearly 1 in 5 U.S. adults (46.6M in 2017) live with a mental illness 14.5% Of those who experience an episode of Depression 60% will experience a 2nd 70% will experience a 3rd 90% will experience a 4th #1 Depression is the #1 cause of disability worldwide Yearly global prevalence of mental health conditions Suicide 21M or 8.4% 131 Americans die everyday from an Opiate overdoes 88,000die from alcohol-related causes yearly in the U.S.- 3rd leading preventable cause of death. 10thleading cause of death in the U.S. 18th worldwide. 2nd for those ages 10-35. Americans with a substance use disorder each year Nearly 500,000 Americans attempt suicide yearly

  5. Mental Health and Substance Abuse & The Workplace Have higher health care claims 2,3,7,9 When employers are involved recovery outcomes are better. 5 Have lower productivity and higher absenteeism 4,6,10 Have a higher rate of accidents and injuries 1,6 Have higher workers compensation claims8

  6. ~7% worldwide receive treatment for a Mental Health condition. 35-85% of severe cases receive NO care. 22% of those with Depression receive minimally adequate care. 15% receive evidence based care About 10.6% of Americans with an substance use disorder in the past year received treatment

  7. Why don’t we get help? • Lack of understanding of mental health as a common, chronic health conditions • Lack of recognition we have a problem- in adequate screening and identification • Misunderstanding about and lack of access to treatment options • Stigma, fear, discomfort • Sense of burdensomeness and a lack of belongingness • We just don’t know where to turn for help. The R U OK? campaign helps address many of these barriers

  8. RUOK? - Full employee training

  9. Gives us some simple, memorable guidelines that all of us can use to intervene early and help those around us. RUOK? is a simplified approach to Mental Health First Aid, which is the initial help offered to a person developing a mental health or substance use problem, or experiencing a mental health crisis. Just like medical first aid, support is given until appropriate treatment and is received or until the crisis resolves. 10

  10. How do I know if someone needs support?Over the past two weeks have you noticed: Changes in their physical appearance? Changes in mood? Changes in behavior? Changes in how thoughts are expressed?

  11. What’s going on in their What are doing What are they • Are they experiencing: • Significant or unwanted change • Relationship issues • Major health issues • Work pressure or constant stress • Financial difficulty • Loss of someone or something they care about • Are they: • Experiencing mood swings • Becoming withdrawn • Changing their online behavior • Losing interest in what they used to enjoy • Unable to concentrate • Less interested in their appearance and personal hygiene • Behaving recklessly or impulsively • Changing their sleep or eating patterns • Do they seem: • Confused or irrational • Distracted or preoccupied • Moody, sad or down • Anxious or unable to switch off • Worries about the future • Concerned they’re a burden • Lonely or lacking self-esteem • Concerned they’re trapped with no way out

  12. NOTE: Peer support and RUOK? are not intended to replace the supervision and performance management of supervisors, HR or LR. Be supportive, but always seek the guidance of your supervisor or HR if you are concerned about another employee. If you have noticed a pattern of these indicators, that person might need some extra support. Here is your opportunity start a conversation.

  13. Be Ready • Are you in a the right frame of mind? • Are you prepared to genuinely listen? • Can you give as much time as needed? • Are you prepared for the worst? • Be Prepared • Remember that you won’t have all the answers (which is OK) • Listening is one of the most important things you can do • If someone is talking about personal struggles this can be difficult and they might get emotional, embarrassed or upset. (That’s also OK) • Pick your moment • Have you chosen somewhere relatively private and informal? • What time will be good for them to chat? • If they can’t talk when you approach them, ask them for a better time. Getting Ready to Ask

  14. Caterpillar’s Employee Assistance Program (EAP) A voluntary,confidential, FREE benefit helping employees and families resolve a variety of personal issues before they impact your well-being, health or productivity. The EAP is a great place to start if you feel …not OK.

  15. “I’m fine. Really!” “OK.” :-)

  16. EAP.cat.com > RUOK? For 24/7 EAP Support: 1-866-CAT-0565 Or go to CaterpillarEAP.com to find EAP information in your country.

  17. Questions?

  18. Supplemental Slides

  19. R U OK? 2019 Campaign Information

  20. Launch on August 30 with Depression Screening Finally Friday • Communications in August: HR Toolkit, Communicator’s call-in, Medical AEM • Toolkit available on EAP.cat.com > RUOK? • Print on demand: catpublications.com • Cascade through HR, BU Communicators, Wellness Nurses, Occ. Health Nurses, onsite EAP • Poster boards • Presentation • Trifold brochure • Wallet card • Plasma images • 8.5X11 Flyers

  21. Our ask from you… • Learn about RUOK? as fundamental skill to identify at-risk employees. Refer to EAP routinely • Cascade the campaign throughout your facilities • Be ambassadors of RUOK? Help create a compassionate, supportive culture

  22. Download promotional materials and the Workplace Guide at: EAP.cat.com > RUOK?

  23. R U OK? Videos

  24. Caterpillar’s EAP

  25. What is EAP? Employee Assistance Program or “EAP” is a workplace program that can help you and your dependents with a variety or problems and challenges, before they impact your lives at work or at home. EAP is available to all regular full and part time Caterpillar employees and their eligible family members.* • EAP is not new to Caterpillar. • In fact, Caterpillar was one of the first companies to ever deploy an EAP. • Some locations have had EAP-type services since the 1940s * Local eligible of family members will vary. Check with your HR representative.

  26. EAP services support nearly every dimension of health

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