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What Information Must a Good Error Report Include?

It appears that software testing is an intangible activity. The test engineers’ hard work and creativity are not seen by other project members. All their efforts result only in error reports.

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What Information Must a Good Error Report Include?

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  1. What Information Must a Good Error Report Include?

  2. A Secret of Good Error Report It appears that software testing is an intangible activity. The test engineers’ hard work and creativity are not seen by other project members. All their efforts result only in error reports.

  3. A Secret of Good Error Report Experienced specialists in testing know that it is not enough to quickly find defects in course of compatibility testing, user interface testing, localization testing and other activities. No less important is to write the error reports correctly.

  4. A Secret of Good Error Report There are a lot of various tools for error tracking and test management that are used in order to simplify and streamline communication between project members and the process of error reporting.

  5. Regardless of the Utilized Error Tracking System an Error Report Must Contain: the name of the reporter; name, version, build number of the tested app; detailed info about the device, OS, browser and etc.; priority, severity and status of the defect;

  6. Regardless of the Utilized Error Tracking System an Error Report Must Contain: name of specialist to whom the defect is assigned; short info about the defect; more detailed description of the defect (actual and expected results); clear steps to reproduce the defect; additions (screenshots or video records of the defect).

  7. THANK YOU! Law of Cybernetic Entomology: There is always one more bug.

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