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Monitoring the Information Society - Statistics Finland’s Role in National Strategies and Action Plans

Monitoring the Information Society - Statistics Finland’s Role in National Strategies and Action Plans. UNCTAD Expert meeting on Measuring Electronic Commerce as an Instrument for the Development of Digital Economy Geneva, 8-10 September 2003 Lea Parjo Information Society Statistics

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Monitoring the Information Society - Statistics Finland’s Role in National Strategies and Action Plans

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  1. Monitoring the Information Society - Statistics Finland’s Role in National Strategies and Action Plans UNCTAD Expert meeting on Measuring Electronic Commerce as an Instrument for the Development of Digital Economy Geneva, 8-10 September 2003 Lea Parjo Information Society Statistics lea.parjo@stat.fi LPA

  2. Nordic welfare state - basic security makes the change possible • A homogenous social structure • Social equality • Stability in society • A public, free, high-quality education system • Public health care, mainly free, independent of employment status • Basic pension regardless of work status LPA

  3. Information society - strategies and action plans • In 1995 the Finnish government took a position on the goals and actions to be undertaken to develop the information society • The Government placed Statistics Finland in charge of monitoring the progress • The strategy in 1995: ->economy and technology • Revised strategy in 1997: ->people, quality of life, sustainable development • 1999 emphasis: ->skills, research, education, services and content in information networks • eEurope benchmarking • 17 September 2003:a new Government programme for the information society LPA

  4. Information society - items of policy interest • SMEs coping with global competition • ICT and electronics industry in manufacturing and foreign trade • The use of ICT in all sectors of the economy • Electronic commerce • Digital divide: gender, age, geographic areas • Marginalisation, alienation ??? • Enterprises invest in their competitiveness • State authorities’ measures: e.g. to support R&D • Citizens are curious but also critical LPA

  5. Tasks of a statistical office • To provide accurate information describing social and economic phenomena • Impartiality • Confidentiality • Results must be publicly available • The role of information provided by private sector ??? LPA

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  7. Basic requirements for production of statistics on the information society • Interrelated to the operating framework of the NSI • Consistent with the existing systems • Concepts, classifications and framework • Data sources • Feasibility and cost-effectiveness • Ad-hoc surveys <>time series • Repetition intervals LPA

  8. Steps to provide new statistics • Good basic infrastructure of official statistics • Reprocessing and reclassifying • Complementing data from other sources • New variables to existing surveys • New surveys LPA

  9. Information society statistics - some milestones in Finland • 1996: a pilot project ’Statistics on the Information Society’ --> 1997: On the Road to the Finnish Information Society • 1999: On the Road II 2001: On the Road III • 2003: On the Road IV • 1996: a pilot survey ’the Finns and the future Information Society’ -->1997: The Finns and Modern Information Technology • 1999: Mobile Phones and Computer as parts of Everyday Life in Finland • 2001: the volume of e-commerce in enterprises for 2000 • 2001: the volume on consumers’ Internet commerce for 2000 • 2002: THE EVOLUTION OF THE INFORMATION SOCIETY: How information society skills and attitudes have changed in Finland in 19962002 LPA

  10. Measuring e-commerce in enterprises • Statistics Finland: yearly surveys since 1999 • Use of computers and the Internet • Use of electronic commerce, especially over the Internet • Subjects of interest change - time series are needed, however • Model questionnaire available • Size classes?? ISIC classes?? • Data availability in enterprises LPA

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  14. Experiences when surveying e-commerce in enterprises • Relatively easy to answer tick-box on qualitative questions • Relatively difficult to give figures or estimates on break-downs and monetary value • Technology based questions problematic • EDI >< Internet commerce LPA

  15. Measuring consumer e-commerce • Statistics Finland: biannual surveys since 2000 • A random sample from Central Population Register • Policy needs: volume and items (forecasts were high) • Number of Internet users and net shoppers • Other channels for remote shopping • Mobile commerce • Model questionnaire available • Motivations and barriers LPA

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  19. Reasons for not using net commerce, spring 2003 • % of users of the Internet, who had never used Internet commerce • Yes No DNK • Prefer to shop in person, like to see the product90 9 1 • Have no need 79 20 1 • Worried about giving credit card details • over the Internet 74 22 3 • Too long delivery times 9 56 35 • Goods and services needed are not available • on the Internet 11 55 34 • Too expensive 6 57 37 LPA

  20. Experiences when surveying consumer’s e-commerce • Surveying any not-an-everyday-activity: • Sample size • Recall period • Easily too long lists of alternatives for products and services LPA

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