Introduction to the training manual

1. Introduction to the training manual The ILO National tripartite social dialogue (NTSD) Guide for improved governance is now complete with a training package. This package provides a framework and tools for a three day workshop on the Guide. It helps trainers prepare for their sessions, shows them how to structure the training, and provides pedagogical and didactical guidelines for achieving the participant’s learning objectives.

2. Before

3. The target audience The target audience of the workshop consist of two groups: • Participants who are new to social dialogue. • Participants who are involved in establish national councils and/or other tripartite mechanisms and who wish to review their operation and increase their impact in policy-making.

4. Target audience characteristics To select the right participants, you need to have access to specific data about the participant. We recommend including the following items in the registration form of the training course:

5. Assessing the participant’s learning needs One participants have been selected, it is recommended that you obtain additional information on their prior knowledge of national level tripartite social dialogue. It is also useful to explore their specific needs and work-related challenges. This training package provides a simple survey option which allows you to capture this information. It is advisable to send this questionnaire to the participants three weeks before the workshop. In this way you will have time to adjust your training based on the information you extract from this questionnaire.

6. Important checklist for the trainer part 1 As a trainer there are plenty of things you will need to prepare before the workshop starts. Therefore it might be handy to consult some important training checklists so you do not forget anything before you enter the training room.

7. Important checklist for the trainer part 2 Stationery and materials checklist Check to be sure you have the following items available in the training room: Facilitation props (clock or watch, bell) Name tags Photocopier (access to) Laptops with online access to the training toolkit Workshop agenda Evaluation questionnaires • TF guide powerpoint presentations • Computer, printer and effective speakers (access to) • Projector and screen (or white wall) • Paper supplies (white, coloured and large poster), markers/pens (coloured & black), writing pads, note-books, flip-charts (or poster paper) • Stationery (scissors, string, glue, sticky adhesive (“blu-tac”), hole-puncher)

8. Important checklist for the trainer part 3 Facilitator’s notes checklist • Present/Explain/Make the point: The trainer will present and explain the different steps of each session (learning objectives, methodology, presentations). The trainer is also asked to elaborate his or her points with examples and experiences. • Ask participants. Participants bring their own experience from diverse professional contexts. The trainer should ask questions on a regular basis to draw out specific examples from the participant’s context. • Group work. The trainer provides clear instructions when participants have to divide themselves in working groups. The instructions can be found in the different session sheets. It is important to clarify the roles of group members and explain the procedure and objectives of the session. • Facilitate group feedback. The trainer asks one group to present their work and then asks others to add perspectives not yet discussed. This helps to spur further thinking and reflection on the various approaches and perspectives of the different groups, i.e. through comparing the findings.

9. Important checklist for the trainer part 4 Facilitator’s notes checklist • Display overhead/projector/powerpoint. It is important to use the visual materials of the TF guide and the different presentations that are included in the training package. Be sure to always have them at your disposal. • Distribute handouts. The trainer will give each participant a handout. Make sure the handout is clear, concise, readable and to the point. • Reference additional resources. The trainer will refer participants to additional reading and resources, i.e. specific sections in the TF guide, website and additional online resources. Facilitating workshop is a competency that only can be acquired through extensive experience. We recommend you read the 100 facilitation tips for practical suggestions on what you need to take into account as a future trainer: http://itcilo.wordpress.com/2010/09/06/100-facilitation-tips/ Or have a look at http://compass.itcilo.org/ for an overview of 60 participatory learning and knowledge sharing methodologies.

10. The learning objectives These are the categories of learning objectives we aim to achieve through the workshop: • to develop a shared understanding of social dialogue and its benefits • to review the experience of social dialogue in Vanuatu • to identify what needs to be done to strengthen social dialogue in Vanuatu • to share good tripartite practices • to agree upon action to improve social dialogue and develop strategies for succesfultripartism • to replicate the methodologies, training tools and lessons learned with constituents

11. After

12. After the workshop This training package contains an evaluation strategy to measure the impact of the workshops on three different levels. The evaluation strategy is an integral part of the workshop activity. Timely evaluation information should be available to guide future decision-making and ensure that the organisers of the workshop are able to demonstrate accountability to their stakeholders.

13. How to evaluate the workshop? Level 1: As a trainer you can create a standard questionnaire to gauge the participants’ satisfaction. Its objective is to access the participants’ satisfaction in order to improve the perception of the quality of learning about the guide. Level 2: At the end of the workshop, you can provide the participants a series of standard questions in order to assess whether the participant learned what they were supposed to learn. This will give us additional information on whether or not the learning objectives were achieved. Level 3: Finally, a short follow-up survey can be included in a package to send out six months after the workshop. This information will provide us with more detail about the effective implementation of the lessons learned based on the National tripartite social dialogue guide.