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INVESTOR PRESENTATION JANUARY 2009. GSS - Overview. A Global outsourcing business Provides Bundled BPO services Target Clients – Middle market US Banks Initial Focus – HR and Call centre services Experienced management team. GSS - System Design. Products and Services. Initial Focus.
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INVESTOR PRESENTATION JANUARY 2009
GSS - Overview • A Global outsourcing business • Provides Bundled BPO services • Target Clients – Middle market US Banks • Initial Focus – HR and Call centre services • Experienced management team
Products and Services Initial Focus Long term plan Consulting services HR Call centre F&A IT Outsourcing services
Market Focus • GSS will primarily focus on US middle-market banks employing between 250-2500 personnel of which there are 518 customers. • GSS will be a US-based portal to global outsourcing specialists, a strategic partner that will manage and deliver scalable outsourcing services with better integration and service at less cost than managing multiple sourcing relationships in-house. • GSS will leverage global labor arbitrage to provide the best price to its customers, and through its flexible vendor network will be able to provide the best of any type of service at the best globally available price point.
Revenue Model • Majority of the Revenue is generated from HR outsourcing. • The company expects 70% of the Revenue from HR and 30% from Call centre outsourcing.
Key Financial Indicators….. • Revenue, Profits and profit margins are increasing over the years.
KFI (contd..) • Revenues are Cash flow from operations show an increasing trend.
Competitive Advantage Price Globally diverse sourcing system – ability of GSS to source suppliers. Performance Through vendor network, GSS will be able to source niche, best-of-breed providers and deliver their services through a bundled delivery system. Ease of Use One stop shop service provider of varied services. Speed Engagement of best-in-breed outsourcing providers, consultants, & implementation teams to achieve high speed-to-market for its clients. Versatility Provide clients with increased versatility of sourcing and pricing options. Scalability The vendor network provides the company with a greater degree of scalability. Marketing Accessible to the market through web research optimization
GSS - Winning Formula…. Bundled BPO Services Marketing Capabilities Delivery System Key Benefits of GSS Vendor Relationship Service Quality Competitive Price
Management Team Key Personnel Other Personnel Allan Martin David Boudreaux Sunil Kurapati Russ Hunt Gordon Babbit Craig DiCecco
Outlook • Establish vendor relationship • Select Suppliers 2009 • Increase global diversification of vendor network • Engage 4 service centers in India 2010 • Multiple outsourcing contracts • Additional service offering • Be a strategic, service-oriented partner to clients 2011 • Additional service offering • Service levels - foster a high level of customer retention, recurring revenue 2012 • Innovation, Increased efficiency/productivity • High level of employee morale • Management development 2013