Accepted Student Portal and Forms3 November 27, 2012

1. Accepted Student Portal and Forms3 November 27, 2012

2. Admissions Timeline • Fall Freshmen: • Acceptance  accepted student portal access, starting in mid-December • Confirmation  log into portal, content changes to Forms3 Welcome tab in early May • Transfers and Spring Freshmen • Forms3 only • Available for about 2 months before start of semester

3. Accepted Student Portal • Students are provided with instructions to “unlock” their portal accounts with their acceptance letters • Portal consists of four tabs • Admissions • Financial Aid • Academics • Student Life • Unique content built specifically for accepted freshmen

4. Accepted Student Portal Timeline • Mid-January  students link to Royal Nights registration • Early February  students can view their FAFSA status • Early March  Financial Aid award letters are available • New this year  students can confirm/deposit online

5. Forms3 • Admissions Office coordinates the process of providing online forms to incoming freshmen. • This process was created to avoid having multiple communications sent to students throughout the summer. • We have fall and spring freshman and transfer versions of Forms3. • Goal is to provide a seamless welcome experience between confirmation and arrival on campus.

6. Campus Involvement • Multiple areas already involved: • Advising/Registrar • Financial Aid • Orientation • Residence Life • Parking • Development • Royal Card • CTLE • Health Services • Center for Service & Social Justice (FIRST) • Family Weekend

7. Student Feedback • In general, students found the portal and the forms process to be confusing, and they mentioned the possibility of training, especially on locating things in my.scranton.edu after confirmation. • They would like the forms channel itself to disappear once the forms are completed. This creates a great location for relevant information on the Welcome tab.

8. Student Feedback • Students are most interested in the following: • Student schedule (especially if it changes) • Textbooks • Financial aid/bill • Email (rss feed rather than icon) • Setting up email on mobile devices • Checklists • Software downloads • MAC software • A new tab with schedule, roommate information, textbooks and bill would be ideal for them

9. Future Plans • Currently, the Forms3 tab disappears from students’ portal accounts in mid-September, but this can be extended if there is applicable content that we would still like to display. • The Luminus upgrade should provide us with new opportunities and more flexibility in the content that we can provide. • We can provide content from various areas of campus at a time that is relevant to students’ needs using the portal and Forms3 process. This will make the portal experience more valuable, and more convenient for students.

10. Moving Forward • Admissions has invited more areas to become involved with the process, and is asking each area to take ownership of creating, editing and testing their forms/content. • To accomplish this goal, representatives are being identified for a new Forms3 sub-committee under the Data and Technology Coordinators group. We will be meeting for the first time in January.