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Assessing and Facilitating Change Readiness In Healthcare SIOP 2014

Assessing and Facilitating Change Readiness In Healthcare SIOP 2014. Denison Consulting Alice Wastag, M.S., Research Consultant March, 2014. Change in Healthcare.

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Assessing and Facilitating Change Readiness In Healthcare SIOP 2014

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  1. Assessing and Facilitating Change Readiness In HealthcareSIOP 2014 Denison Consulting Alice Wastag, M.S., Research Consultant March, 2014

  2. Change in Healthcare Healthcare organizations are facing profound changes due to reforms and advances in knowledge and technology (Institute of Medicine, 2001). Examples include • Electronic Health Records • Computerized Provider Order Entry • Patient Centered Medical Home • Affordable Care Act

  3. Measuring Change ReadinessPractical Considerations When measuring change readiness… Methodology/approach (surveys, interview, multi-rater feedback, team development, process improvement etc.)? Who to include in the readiness assessment? Individual level or group level? Change-specific or general? 3

  4. Measuring Change ReadinessPractical Considerations The wide variety of methodologies, are indicative of the many approaches in which change readiness can be managed within healthcare. In order to address these practical considerations, this symposium brings together a panel of experts on change readiness and change management within healthcare. 4

  5. Today’s schedule Today’s Schedule Ashley M. Guidroz, PhD, SPHR, Senior Consultant Christopher G. Wise, MHSA, PhD, Healthcare Transformation Consultant Wise Healthcare Chris Cancialosi, PhD, Founder and Managing Partner gothamCultureLLC Georges Potworowski, PhD, Assistant Professor

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