1 / 9

Knowledge Management Most Cited Articles 10, 11 and 12 Presented by: Lana Abu-Shaheen

Knowledge Management Most Cited Articles 10, 11 and 12 Presented by: Lana Abu-Shaheen Undergraduate Senior in MIS and OM November 8, 2005. Contents Organizational Memory: Review for Concepts and Recommendations for Management E. Stein (1995)

rafael
Download Presentation

Knowledge Management Most Cited Articles 10, 11 and 12 Presented by: Lana Abu-Shaheen

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Knowledge Management Most Cited Articles 10, 11 and 12 Presented by: Lana Abu-Shaheen Undergraduate Senior in MIS and OM November 8, 2005

  2. Contents • Organizational Memory: Review for Concepts and Recommendations for Management • E. Stein (1995) • Research interests focus on the role of knowledge and expertise in business organizations. • It is important for “lower down” people to get connected and interrelate the knowledge each one has. • An improved organizational memory can benefit organization in several ways

  3. Contents • Exploring Internal Stickiness: Impediments to the Transfer of Best Practice Within the Firm • Gabriel Szulanski (1996) • Research interests focus on strategic management, with a specific focus on the management of knowledge assets and the making of strategy • Barriers are knowledge related not motivation related • Results contrast to conventional wisdom

  4. Contents • The Firm as a Distributed Knowledge System: A constructionist Approach • Haridimos Tsoukas (1996) • Resources are created by human interface • Knowledge is dispersed through individual communication

  5. Cross-cutting Themes

  6. Cross-cutting Themes • Throw backs to Nonaka’s philosophies • Knowledge creation occurs at any level in the organization • Tacit and explicit knowledge • Make knowledge available for testing and use in the whole organization • Throw backs to Garvin’s philosophies • Importance of having a learning organization • Communication across functional departmental boundaries important to stimulate diffusion of knowledge among all aspects of organization

  7. Additional Information • DECOR System (2004) • Delivery of Context-sensitive Organizational Knowledge • Documented knowledge on different sources of media • Links and relationships not represented • Ontology based system that makes looking up information easy for user • Approach: • Identify knowledge-intensive processes • Process analysis • Construct domain ontology • Analyze task specific knowledge needs • Deal with weak workflow structures

  8. Basic Structure: DECOR philosophy

  9. References • The DECOR Toolbox for Workflow embedded Organizational Memory Access • Abecker A., Bernardi A., Ntioudis Spyridon, Mentzas G.,Heretrich R., Houy C., Muller S., Legal M. • http://project.know-net.org/Papers/C45-ICEIS-01.pdf • Dr. Szulanski • http://www.insead.edu/facultyresearch/faculty/profiles/gszulanski/ • http://www.sagepub.com/book.aspx?pid=6731 • 3. Dr. Tsoukas • http://www.alba.edu.gr/faculty/faculty/resident/index.asp?prof_id=20 • 4. Dr. Stein • http://www.personal.psu.edu/faculty/e/w/ews3/

More Related