IBM System Storage – Software Part 1

1. IBM System Storage – SoftwarePart 1

2. Agenda • San Volume Controller – Disk Virtualization • Tivoli Storage Productivity Center- Infrastructure Management • Tivoli Storage Management- Archival, Save/Restore, Space Management

3. Marketing Themes • Go Green and Save • Manage Growth and Risk • Realize Innovation IBM System Storage – SVC Strategy • Information Availability • Consolidate infrastructure. • SVC can consolidate storage across multiple vendors. • Implement virtualization for high availability. • SVC improves application availability. • Define recovery scenarios. • SVC can be the foundation for business continuity solution.

4. Copy? VendorA VendorB VendorC Element Manager B Element Manager C Element Manager A • Static “Links“ Between Servers and Storage. Today: Some Storage Operational Issues • In-efficient Utilization of StorageCapacity. Driver A Driver A Driver B Driver B Driver C • Migration and consolidation of Data IS Disruptive and Time Consuming. Out of Space Out of Space • Proprietary, Non-interoperableCopy Services. SAN • No Common Storage Management Interface. Needs: Simplification Design Flexibility Wider Vendor Choice Out of Space Free capacity Remote Mirror ? Data Migration 010101010101010101 010010101101001000

5. Customer Concerns Driving Virtualization Growth in data center costs Inability of IT organization to respond quickly enough to business demands Poor availability or service levels Lack of skilled staff for storage administration functions Poor asset utilization

6. Storage Virtualization is . . . Technology that makes one set of resources look and feel like another set of resources, preferably with more desirable characteristics… A logical representation of resources not constrained by physical limitations Hides some of the complexity Adds or integrates new function with existing services Can be nested or applied to multiple layers of a system Logical Representation Virtualization Physical Resources

7. Flexible Storage Infrastructure with SAN Volume Controller Make changes to the storage without disrupting host applications Virtual Disk Virtual Disk Virtual Disk Virtual Disk SAN Manage the storage pool from a central point SAN Volume Controller Apply common copy services across the storage pool Advanced Copy Services Storage Pool Combine the capacity from multiple arrays into a single pool of storage HP DS8000 HDS EMC DS4000

8. Why is SVC Important? Overall, SVC helps reduce storage cost Helps improve storage utilization Make better use of existing storage and control growth Designed to improve application availability Make changes to storage and move data without taking applications down Helps simplify management Greater efficiency and productivity for storage management staff Offers network-based replication Helps enable greater choice when buying storage

9. Key Areas of Cost Saving Observed by Forrester in SVC Customers • Reduction in storage management and administration cost • Allowing a core group of administrators to control multiple assets across a distributed storage environment (50% efficiency improvement) • Improved storage utilization • Improve capacity utilization of existing storage assets • Control the growth of future spending (improved utilization by 30%) • Reduced cost of storage • Capitalize on being able to purchase the lowest cost storage resources (controlled growth on average by 20%) • Improved customer and end user availability to data-driven applications • Minimize downtime associated with migrating data between storage assets ($240,000 in annual savings) Source: The Total Economic Impact™ Of IBM® System Storage™ SAN Volume Controller

10. Enterprise Strategy Group reports that early virtualization adopters on average every year save: 24% on hardware costs 16% on software costs 19% on SAN administration costs With a $1 million budget spending $500,000 on hardware, $200,000 on software, and $300,000 on administration Disk Storage Virtualization Delivers $ Value Annual savings would be $209,000 Source: http://searchstorage.techtarget.com/tip/1,289483,sid5_gci1122304,00.html

11. SVC Delivers Availability, Performance and Scalability It has the fastest benchmark of any controller It scales to manage large environments It’s resilient and highly available • Designed and built with the resiliency of a storage controller. • Supports non-disruptive firmware updates and hardware maintenance on the disk arrays. • SVC is a proven offering, having been delivering benefits to customers for four years. • Has the fastest SPC-1 benchmark EVER submitted (for Online Transaction Processing). • Has the fastest SPC-2 benchmark EVER submitted (for Large File Transfers, Video and Database Queries). • Many references quote significant performance improvements. • Scales from very small configurations (1TB) to large enterprises(> 500TBs) and growing ! • New SVC engines deliver dramatically better throughput, supporting larger and more I/O intensive environments.

12. Forrester Consulting Total Economic Impact™ study of SVC Surveyed four SVC customers to understand costs and benefits Created composite model based on interview findings Risk-adjusted payback period: 1.4 years SVC Delivers Clear Financial Benefits

13. SVC Facts • IBM has shipped over 13,000 SVC nodes running in more than 4500 SVC systems. • 60% to SMB customers. • 40% to Large Enterprise customers. • There are more than 130 customer references for SAN Volume Controller. • SAN Volume Controller is a proven offering that has been delivering benefits to customers for four years. • SAN Volume Controller demonstrates scalability with the fastest Storage Performance Council benchmark results.

14. The University of Auckland Business challenge New Zealand’s leading university and research facility, The University of Auckland supports approximately 40,000 students and staff members. Facing expanding data storage requirements and inadequate data availability, the university’s IT organization set out to address these issues as part of a larger project to build out a new primary data center. “IBM’s vision of storage and storage virtualization matched our view of how it should be done.” “Virtualization has enabled us to remove a lot of the physical infrastructure, which means we’re not using as much power, we’re not using as much cooling. It has reduced our carbon footprint and lowered our operating costs while giving us room to grow.” Solution Fully virtualized IT infrastructure • VMware ESX Server • IBM System Storage SAN Volume Controller • IBM System Storage DS4800, DS4100 Benefits • Reduced data center footprint through server consolidation • Improved storage utilization and reduced power and cooling costs • Improved application availability and centralized management • Reduced total cost of ownership of the IT infrastructure John Askew, system architect, The University of Auckland

15. SAN Storage Pool Basic Disk Storage Virtualization Concept Array Pooling: SAN Volume Controller (SVC) Example SAN SAN Volume Controller From many independent arrays . . To a single/multiple pool/s of storage

16. SAN SVC Node SVC Node SAN Volume Controller Architecture SAN Volume Controller (This is a “Node-Pair”) Logical • SVC is ‘In Band’. • All data goes through the SVC. • Consolidates function and adds speed. Physical • Servers and Storage still cabled directly to the SAN. • SVC cables to additional SAN ports.

17. SANVolume Controller Driver Driver Driver Driver SAN Volume Controller (Disk Virtualization)- Making Storage Management Simpler and Storage More Cost Effective Unix / Linux / Windows / Z Linux Unified Device Driver SVC GUI SAN Unified Management Advanced Management w/ TotalStorage Productivity Center Virtual Disks (VDisks) Unified Copy Service (Advanced Function) Heterogeneous - Pooled capacity / Non-disruptive Data Moves/Migrations

18. SAN Volume Controller – Terminology Review • Virtual Disks: • Dynamically expandable. • Start small then expand when more capacity required. I/O Group 3 I/O Group 2 I/O Group 1 I/O Group 0 • SVC System: • One to four node-pairs. • One I/O group = one node-pair SAN Volume Controller • Managed Disks: • Select LUNs from up to 64 physical disk systems. • Assign LUNs to either SVC or existing hosts. • Can group Managed Disks into Managed Disk Groups. MDG1 MDG3 MDG2

19. B B C C Migration to the SAN Volume Controller Current Image Mode Virtualized Vc Va Vb Va Vb Vc MDG1 MDG1 B A A Non-Disruptive A C C MDG2 MDG2

20. Master Console SAN Volume Controller Hardware System: One to Four Node-pairs Managed by Master Console Node-pair for each I/O group: 8GB mirrored cache per node Active/Active fail-over & fail back Node: Two dual-core Xeon Intel processors Four Fibre Channel ports Cache protected by dedicated UPS I/O Group 0 I/O Group 1 I/O Group 2 I/O Group 3 Uninterruptible Power Supply (UPS) (To avoid confusion refer to these as ‘Batteries’)

21. SANVolume Controller SANVolume Controller Fujitsu Eternus IBMESS,FAStT IBMDS DS4000 DS5000 DS6000 DS8000 IBMN series IBMXIV HPMA, EMA MSA, EVA 4400 XP 24000/20000 EMC CLARiiON Symmetrix Pillar Axiom 300, 500 Sun StorageTek NetApp FAS NEC iStorage HitachiLightning Thunder TagmaStore AMS, WMS, USP Bull StoreWay SAN Volume Controller Version 4.3.1Supported Environments IBM N series Gateway NetApp V-Series IBM TS7650G HP-UX 11i Tru64 OpenVMS Linux(Intel/Power/zLinux) RHEL SUSE MicrosoftWindows Hyper-V IBM AIX IBM i 6.1 IBMBladeCenter 1024 Hosts SunSolaris IBM z/VSE Novell NetWare AppleMac OS SGI IRIX VMware New New New New iSCSI to hosts Via Cisco IPS SAN with 4Gbps fabric SAN Point-in-time Copy Full volume, Copy on write256 targets, Incremental, Cascaded Space-Efficient Continuous Copy Metro Mirror Global Mirror New Space-Efficient Virtual Disks Entry Edition software New New New Virtual Disk Mirroring For the most current, and more detailed, information please visit ibm.com/storage/svc and click on “Interoperability”.

22. SAN Volume Controller • All virtual disks look the same to the hosts: one type, one driver, one management interface • Manage different storage for Tiered Information Infrastructure • Support Multi-Vendor strategy VirtualDisk SAN SAN SANVolume Controller Cost Centric Pool Enterprise Pool Mid-range Pool Manage Different Tiers and Different Vendors Traditional SAN • Different device types and storage tiers • Different multi-pathing drivers • Different management interfaces

23. Incredible Interoperability SAN Volume Controller can virtualize IBM and non-IBM storage, over 130 systems from … • IBM • EMC • HP • HDS • Sun • Dell • NetApp • Fujitsu • NEC • Bull Including support for EMC DMX4 and certification for VMware

24. VirtualDisk SAN SAN SANVolume Controller Non-disruptive Data Migration Traditional SAN • Stop applications • Move data • Re-establish host connections • Restart applications SAN Volume Controller • Move data Host systems and applications are not affected.

25. SAN SAN SANVolume Controller SVC Copy Services (PiT and Replication) with SVC Traditional SAN • Replication APIs differ by vendor • Replication destination must be the same as the source • Different multipath drivers for each array • Lower-cost disks offer primitive, or no replication services SAN Volume Controller • Common replication API, SAN-wide, that does not change as storage hardware changes • Common multipath driver for all arrays • Replication targets can be on lower-cost disks, reducing the overall cost of exploiting replication services FlashCopy®Metro/Global Mirror TimeFinderSRDF EMCSym EMCSym IBMDS4000 EMCSym HPMA IBMS-ATA IBMDSx IBMDS8000 IBMDSx

26. SAN Volume Controller SAN Volume Controller SAN Volume Controller Copy Services Production Site DR Site “Tier 3” “Tier 3” “Tier 1” “Tier 2” SAN Metro or Global Mirror “outside the box” SAN FlashCopy “outside the box”

27. SAN SAN SANVolume Controller Manage Storage as a Resource, Not Separate Boxes Traditional SAN • Capacity is isolated in SAN islands • Multiple management points • Poor capacity utilization • Capacity is purchased for, and owned by individual servers SAN Volume Controller • Combines capacity into a single pool • Uses storage assets more efficiently • Single management point • Capacity purchases can be deferred until the physical capacity of the SAN reaches a trigger point. 55%capacity 25%capacity 50%capacity 95%capacity

28. SAN SAN SANVolume Controller Manage Storage in a Consistent Manner Traditional SAN • Capacity is isolated in SAN islands • Multiple management points • Poor capacity utilization • Capacity is purchased for, and owned by individual servers SAN Volume Controller • Single management point • Add TotalStorage Productivity Center • Asset and capacity reporting • Configuration reporting and management • Performance management • Basic and automated provisioning

29. What’s new

30. IBM Information Infrastructure for Improved Availability IBM System Storage SAN Volume Controller Version 5 New SVC Hardware Adds SSD Support and 2x Improvement in Price/Performance • Enhancements • Integrated support for solid-state drives (first to market) • New server hardware improves SVC throughput up to 2x • 8Gbps FC support enables higher SAN throughput • Maximum cache size triples to 24GB per engine • Support for multiple remote mirror locations and increased remote mirror capacity • New Reverse FlashCopy function enables almost instant recovery from disk backups • Business Value • Integrated support for solid-state drives delivers ultra-high throughput and response time for hard-to-tune workloads, up to 800,000 read IOPS • SVC reduces SAN disk costs by increasing utilization up to 30% or more, for non-IBM disk, too. • Technical Benefit • Improved remote mirror functions support use of a single consolidated data center for multi-site disaster recovery, which simplifies DR. • SVC supports online data migration to help balance performance Preview: Planned availability September, 2009 Learn More: ibm.com/storage/svc Compliance Availability Retention Security

31. Storage VirtualizationIBM System Storage™ SAN Volume Controller Business Value Double administrator productivity using SVC as your single storage interface Increase storage capacity up to 30% by optimizing storage asset utilization Cut storage costs up to 25% by enabling tiered storage Attain uninterrupted 7x24 data availability with concurrent data migration and maintenance Double storage administrator productivity and reduce infrastructure costs up to 25%! • Preview of Upcoming Q3 2009 Enhancements • Solid state storage enables up to 800,000 I/Os per second in one SVC cluster, nearly 400% faster than HP, Hitachi and Sun • Ultra-fast response and dramatic throughput improvements for up to 2.4TB per cluster • Seamless upgrades for existing SVC customers. • First product based on IBM Quicksilver technology demonstration, 2008 Solid State Storage Controller (Sustained IO per Second) 150% faster (est.) 1 35% faster today! IOPS (Million) .5 0 EMC (no benchmarks) HP XP24000, Hitachi USP V, Sun 9990V IBM SVC IBM SVC with Solid State storage Learn More: ibm.com/storage/svc

32. Highlights of SVC Announcement • SAN Volume Controller Entry Edition software V4.3.1 • SVC Entry Storage Engine, 2145-8A4 • Extended software maintenance registration • Miscellaneous enhancements • New interop

33. What is SVC Entry Edition? • SVC Entry Edition software • SVC Entry Storage Engine and UPS • System Storage Productivity Center

34. SVC Entry Edition • SVC value proposition of reduced costs, better utilization, simplification, and reduced management costs appeals to SMBs but … • SMB customers have been concerned about cost of acquiring SVC • SVC EE is a more affordable hardware and software SVC offering optimized to meet the needs of these customers • SVC EE has the same easy-to-use interface, commands, functions, and benefits as the regular SVC offering • There are no new sales skills to learn • There are no new implementation skills to learn • SVC EE expands the range of target customers for SVC • SVC EE supports customer growth through conversion to regular SVC offering • No financial penalty from starting with SVC EE if growth leads to migration to regular SVC offering

35. How is SVC Entry Edition Different? • Licensed by physical disk drives managed • Limited to 60 disk drives • More affordable hardware platform • More affordable software licensing including replication functions • Simpler configuration and ordering

36. SVC EE Licensing • SVC EE software is licensed to a single cluster • If you have two SVC EE clusters at a site, you need two SVC EE licenses • SVC EE software is licensed based on the number of physical disk drives managed • Excludes spare drives but includes RAID parity drives • Size of drive does not matter • SVC EE becomes more attractively priced with larger disk drives • If a drive contains any data managed by SVC, the drive must be included in the license count • Generally easiest to license entire disk boxes or at least RAID arrays

37. SVC EE Disk Drive Licensing • SVC EE is licensed by physical disk drives managed • If you are selling disk at the same time, easy to know how many drives will be managed • Disk drive size does not matter • SVC EE may be very attractive for customers wanting to create archive environments with 1TB drives • Creates an incentive for customers to upgrade to new technology • Propose SVC+IBM disk to upgrade entire environment • Purchase additional drive entitlements as customer storage grows

38. SVC EE FlashCopy and MM/GM Licensing • FlashCopy and MM/GM are optional licensed functions of SVC EE • If required, FlashCopy and MM/GM must be licensed for the same number of drives as base virtualization • Prices for replication functions are less than for base virtualization • For MM/GM, you can have SVC EE at one site and regular SVC at the other if desired • For MM/GM, the licensed capacities at each site can be different • If you upgrade base virtualization drive entitlement, you must also upgrade FlashCopy and MM/GM if they are licensed

39. SVC Offering Comparison

40. SVC 2145-8A4 Storage Engine • New more affordable SVC engine based on IBM System x3250 server • Intel® Xeon® E3110 3.0 GHz 6MB L2 Cache Dual-Core processor • 8GB of cache (same as model 8G4) • Four 4Gbps FC ports (same as model 8G4) • Throughput approximately twice that of Model 4F2 and about 60% the throughput of Model 8G4 • At about 60% the price of the Model 8G4 • Cluster non-disruptive upgrade capability may be used to replace older engines with new 8A4 engines • This is a new product introduction that does not replace the SVC 2145-8G4 engine

41. SVC Software and Hardware Support • SVC EE supported only on 2145-8A4 engine • 2145-8A4 engine supports both SVC EE and regular SVC software • Enables SVC EE customers to convert to regular SVC software to support growth but without replacing hardware • Provides lower cost upgrade for current 2145-4F2 customers • 2145-8A4 engine may be intermixed in pairs in clusters with other SVC engines • Only when running regular SVC software • Mixing engine types in a cluster results in VDisk throughput characteristics of the engine type in that I/O group

42. Target Customers for SVC Entry Edition • SMB customers whose immediate or short-term storage needs can be met with less than 60 disk drives • Typically one or two disk systems • SVC provides great immediate benefits and strong growth proposition • SMB customers needing additional disk capacity • Combine SVC with IBM disk for more compelling offering • SVC provides easy migration from competitive disk or can integrate existing disk and new IBM disk into easy-to-manage system • SMB customers that need to … • Improve storage ROI through improved utilization • Simplify infrastructure • Control storage administration costs • Customers looking to build archive environments with 1TB drives

43. SVC Software Delivery • SVC software is delivered preinstalled on SVC 2145 Model 8A4 and 8G4 Storage Engines • SVC Storage Engines will not be shipped unless there is a corresponding software order on AAS or PPA • Customers select whether they are licensed for SVC EE or regular SVC at setup time • For SVC EE, customers enter the number of disk drives they are licensed for and whether or not they are licensed for FlashCopy and MM/GM

44. Required Hardware 2805-MC3: SSPC Server Orderable in AAS only Maximum Discount 15% US List Price $4,200 per SSPC Optional Feature Codes: Keyboard/Display/Drawer Power Cords Includes 1 year warranty. Addition maintenance orderable through a services offering. Required Software 5608-B01 TotalStorage Productivity Center (TPC) Basic Edition Orderable in AAS or PPA Maximum Discount 60% US List Price $3,300 per SSPC Optional Upsell 5608-VC1: TPC for Fabric 5608-VC3: TPC for Data 5608-VC4: TPC for Disk 5608-VC0: TPC Standard Edition 5608-TRA: TPC for Replication 5608-TRB: TPC for Replication 2 site BC 5608-TRC: TPC for Replication 3 site BC SSPC Components

45. Converting SVC EE to Regular SVC • SVC EE licenses may be converted to regular SVC licenses to support customer growth • There is no conversion from regular SVC to SVC EE • Full details of the conversion process will be available shortly • SVC EE licenses must be in PPA for the conversion • AAS licenses must be migrated to PPA first • First, the SVC EE license must be upgraded to maximum number of drives • Includes FlashCopy and MM/GM if licensed • Next, the SVC EE license is converted to a regular SVC license with the same list price • 12TB base virtualization • 3TB FlashCopy and 4TB MM/GM if licensed • Finally, the SVC license may be upgraded to match customer capacity requirements • Conversion process protects customer investment in IBM SVC software • No penalty for choosing SVC EE first and converting to regular SVC later • SVC 2145-8A4 Storage Engines retained for regular SVC

46. Selling SVC with IBM Disk • SVC can enhance a proposal for IBM disk • Reduces complexity when introducing new disk alongside existing disk • All disk managed in a consistent manner by SVC • Adds function to enhance competitiveness • Thin provisioning, sophisticated remote mirroring, data migration • Adds unique capability • Single-image scalability beyond individual box capabilities • May reduce overall customer TCO • Efficiencies from deploying SVC • Provides clearly differentiated IBM offering • SVC EE helps ensure price competitiveness

47. Data Migration with SVC • When deploying SVC with new disk, SVC may be used to migrate data off old disk to new disk • Migration may require temporary authorization for more capacity than is required long term • For example, migrating from 15TB of old disk to 20TB of new disk may require 35TB of disk to be attached to SVC • IBM will authorize a temporary “grace period” during which the customer may exceed the licensed capacity solely for the purpose of migrating to new disk • This grace period may not exceed 45 days • Request authorization from Dorothy Faurot, dfaurot@us.ibm.com

48. Other Enhancements in SVC 4.3.1 • Global Mirror Journal File • Network Time Protocol (NTP) Support • Improved interoperability

49. Tivoli Storage Productivity Center