Introduction to Project Management

1. Introduction to Project Management Team Management and Communications Lecture b This material (Comp 19 Unit 8) was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC000013. This material was updated in 2016 by Johns Hopkins University under Award Number 90WT0005. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/4.0/.

2. Team Management and CommunicationsLearning Objectives—Lecture a • Identify and describe roles of members on a project team. • Develop the human resources plan. • Acquire, develop, manage, and lead the project team. • Identify project communication responsibilities • Develop a communication plan.

3. Organizational Behavioral Theories • Expectancy Theory • McGregory Theory • Herzberg Theory • Maslow's Hierarchy of needs • Self Actualization • Esteem • Belonging • Security • Physiology

4. PM Authority Forms of Power • Referent • Formal • Technical • Coercive

5. Acquiring the Team Selecting the Project Manager Size of the team Facilities Determining Skill Requirements Duration of the assignment Equipment

6. Negotiation NEGOTIATION ability is the most important factor. Your acquisition is someone else’s loss.

7. Developing the Team Examples of team development: • Helping the clinical staff understand the technical side of the project, and helping the technical personnel to understand the clinical need that the project will be filling. • Taking the clinical or technical personnel on a tour of each other’s areas and explaining some of the equipment used.

8. Team Building • Increase ability of stakeholders to contribute as individuals. • Enhance overall ability of the team to function as a team.

9. Effective Project Teams • Support and Trust • Clear Objectives • Cooperation and Conflict • Process and Procedures • Solid Leadership • Development of individuals • Good Relationships with Other Groups

10. Role of PM in Team Development Mediator Trainer Mentor Gopher Job Counselor Cheerleader Coach

11. Stages of Team Development

12. Resolving Conflicts Collaborating Accommodating Compromising Competing Avoiding

13. Discussion of Conflict • Have you ever encountered a conflict in your work or personal life and effectively resolved it? • Which of the techniques described in the last slide did you use? Make a list of these techniques.

14. Ground Rules Refer to and update project charter. • Should define expectations for behavior Refer to organizational process and policy • Behavior • Project work.

15. Managing the Project Team

16. PM – Manager and Leader Manager • Consistent results • Planning, organizing, executing, controlling operations Leader • Leads at all levels • Establishes vision and strategy • Motivates

17. Management Styles • Autocratic • Democratic • Laissez-faire

18. Team Management and CommunicationsSummary—Lecture b • Organizational behavior theories: • Expectancy Theory • McGregory Theory • Herzberg Theory • Maslow's Hierarchy of needs • Management styles: • Autocratic • Democratic • Laissez-faire

19. Team Management and CommunicationReferences—Lecture b—1 References Hersey P, Blanchard K. H. (1969). Management of Organizational Behavior – Utilizing Human Resources. New Jersey/Prentice Hall. Kerzner H. (2009) Project Management: a Systems Approach to Planning, Scheduling, and Controlling. 10th ed. Hoboken, NJ: Wiley.   Project Management Institute, A Guide to the Project Management Body of Knowledge. 4thed (2008). Newtown Square, PA: PMI. Project Management Knowledge: The Ultimate Resource for Project Management. (2007-2010). Available from: http://project-management-knowledge.com/definitions/p/project-communications-management/ Scwalbe K. (2009) Information technology project management (with Microsoft Project 2007 CD-ROM). 6th ed.; Boston: Cenage Learning.

20. Team Management and CommunicationReferences—Lecture b—2 Stackpole C.(2010) A User’s Manual to the PMBOK Guide. Wiley. Stackpole C. (2009). A Project Manager’s Book of Forms: A Companion to the PMBOK Guide. Hoboken, N.J.:Wiley. Wysocki, RK . (2009) Effective project management: traditional, agile, extreme. 5th Edition. New York: Wiley; 2009. Images Slide 11: Stages of Team Development. Courtesy of: Theron Feist. Slide 15: Managing the Project Team. Image courtesy Johns Hopkins School of Nursing Staff.

21. Introduction to Project ManagementTeam Management and CommunicationsLecture b This material (Comp 19 Unit 8) was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC000013. This material was updated in 2016 by Johns Hopkins University under Award Number 90WT0005.