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Developing Leadership Diversity. Ethnocentrism. The belief that one’s own culture and subculture are inherently superior to other cultures. Biculturalism.
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Ethnocentrism The belief that one’s own culture and subculture are inherently superior to other cultures
Biculturalism The sociocultural skills and attitudes used by racial minorities as they move back and forth between the dominant culture and their own ethnic or racial culture
Glass Ceiling An invisible barrier that separates women and minorities from top leadership positions
Diversity Workforce Diversity • A workforce made up of people with different human qualities or who belong to various cultural groups Diversity • Differences among people in terms of age, ethnicity, gender, race, or other dimensions
Interactive Leadership A leadership style in which people develop personal relationships with followers, share power and information, empower employees, and strive to enhance others’ feelings of self-worth
Social Value Systems Power Distance • How much people accept equality in power; high power distance reflects an acceptance of power inequality among institutions, organizations, and individuals. Low power distance means people expect equality in power Uncertainty Avoidance • The degree to which members of a society feel uncomfortable with uncertainty and ambiguity and thus support beliefs and behaviors that promise certainty and conformity Individualism • A value for a loosely knit social framework in which individuals are expected to take care of themselves
Social Value Systems (contd.) Collectivism • A preference for a tightly knit social framework in which people look out for one another and organizations protect their members’ interests Masculinity • A preference for achievement, heroism, assertiveness, work centrality, and material success Femininity • A preference for relationships, cooperation, group decision making, and quality of life
Ex. 11.4 Rank Orderings of 10 Countries Along Four Dimensions of National Value Systems(adapted)
Cultural Intelligence (CQ) … refers to a person’s ability to use reasoning and observation skills to interpret unfamiliar gestures and situations and devise appropriate behavioral responses.
Ex. 11.5 Stages of Personal Diversity Awareness Highest Level of Awareness Integration Multicultural attitude – enables one to integrate differences and adapt both cognitively and behaviorally • Adaptation • Able to empathize with those of other cultures • Able to shift from one cultural perspective to another • Acceptance • Accepts behavioral differences and underlying differences in values • Recognizes validity of other ways of thinking and perceiving the world • Minimizing Differences • Hides or trivializes cultural differences • Focuses on similarities among all peoples Defense Perceives threat against one’s comfortable worldview Uses negative stereotyping Assumes own culture superior Lowest Level of Awareness