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e-Forum

e-Forum. Baudouin de Sonis Executive Director + 32 2 566 67 83 Baudouin.de-Sonis@eu-Forum.org www.eu-forum.org. Key Objectives. Play a very active role in transforming local, regional & central government, adding real value to the community

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e-Forum

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  1. e-Forum Baudouin de Sonis Executive Director + 32 2 566 67 83 Baudouin.de-Sonis@eu-Forum.org www.eu-forum.org

  2. Key Objectives • Play a very active role in transforming local, regional & central government, adding real value to the community • Share information on successful, leading-edge eGovernment implementations • Establish partnerships better to serve the EU eGovernment market • Promote the success of EU eGovernment to all • Develop an atmosphere of professionalism that encourages EU eGovernment people to achieve their very best

  3. e-Forum : • Is the neutral reference point of contact in Europe for all eGovernment matters • Debates and put forward new eGovernment proposals • Focuses on priority topics through working groups and publications • Is visible through a website, with rich content: • Latest news and discussion groups, Case studies • Working groups “shareware” • Publicises the importance of eGovernment in Europe • “Learning Journeys” to fasten exchange of best practices • Organises major annual conferences • September 2005, Sofia Antipolis, e-Gov and smart cards • November 2005 Brussels, e-Gov in Europe • December 2005 Paris, “the NGO Village on e-Government”

  4. Private Sector Public Sector Academics e-Forum ValueInteraction & Innovation • The only place in Europe • To discuss • To share • To challenge • To develop • eGovernment concepts & models

  5. Learning Journeys:KM in Action

  6. Principle “You know more than you can tell.” “You tell more than you can write” David Snowden, IBM

  7. Concept • Learning journeys aim to extract the maximum knowledge from a team and disseminate it to all e-Forum members by: • Visiting the team in their environment • In-depth, one-day, sessions • Presentation by all key team members • Two-way (friendly) questioning • Persistent pursuit of detail • Encouraging narrative (vs. facts) • Capturing related sensory info • Detailed write-up reviewed with all attendees • 15-20 participants • Learning journeys benefit the hosts even more, with new thoughts & ideas, + helping them realise their tacit knowledge, converting to explicit

  8. The stories so far • France, Caisse des Depots et Consignations (information franchising) • Belgium, Crossroads Bank for Social Security + FEDICT (social security) • Denmark, Told Skat (customs and tax) • UK, Liverpool City Council (local eGovernment) • Germany, BundOnline (transforming government) • Austria, Federal Chancellery (national portal) • Spain, Catalunia CAT 365 (regional portal) • Denmark/Sweden, Øresunddirekt (creating a new region) • Versailles FAST (secure infrastructure) • Leuven (iDTV for e-Government) • Sheffield City Council (Smart card usage in Citizen’s life)

  9. Working groups : from a think tank to a do-tank

  10. Working Groups • Generated thanks to the results of the Learning Journeys • analyse good practices • define methodology of portability • be usable for practitioners • promote generalisation • Feeder of future deployment projects • Replication • Localisation (Customisation) • Barter place

  11. Power sponsor brings the « political authority » Experts in good practices  Rapporteur from the Academic sector Critical Success Factors Facilitator for result focus

  12. Road Blocks Existing Competencies Building blocks J.V.’s Methodology

  13. IPR Pre-Existing Knowledge Expenses Compensation Critical Succes Factors Operational focus

  14. e-FORUM THANK YOU Baudouin.de-Sonis@eu-Forum.org Executive Director

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