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Collaborating and Coaching Through Institutional Change

Explore the role of Academic Success Coaches at UW Flexible Option, their impact on the BSBA program, and lessons learned through case studies and collaborative efforts to manage institutional change effectively.

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Collaborating and Coaching Through Institutional Change

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  1. Collaborating and Coaching Through Institutional Change Ariel Powers-Schaub and Danielle Stertz Academic Success Coaches, UW Flexible Option

  2. Overview • UW Flexible Option (Flex) – Competency-based education in the UW System • Role of Academic Success Coach • Launch of Flex Business Administration (BSBA) degree • Review of Case Studies • Lessons Learned

  3. What is UW-Extended Campus? • Formerly the Division of Continuing Education, Outreach, and E-Learning (CEOEL) – UW-Extension • Partnership with all campuses in UW System to offer • Traditional online (collaborative) • Online competency-based degree programs (UW Flexible Option (Flex)) • Independent Learning courses • University Learning Store • And more…

  4. What is Competency-Based Education (CBE)? Time vs. Competencies

  5. UW Flexible Option

  6. Academic Success Coach

  7. UW Flexible Option BSBA degree

  8. What’s in a Degree?

  9. Collaborating in “the Neutral Zone” “Just when you decide that the hardest part of managing transition is getting people to let go of the old ways, you enter a state of affairs in which neither the old ways nor the new ways work satisfactorily. People are caught between the demands of conflicting systems and end up immobilized, like Hamlet, trying to decide whether ‘to be or not to be.’” – William Bridges

  10. Collaborating in “the Neutral Zone” “One of the most difficult aspects of the neutral zone is that most people don’t understand it. They expect to be able to move straight from the old to the new. But this isn’t a trip from one side of the street to the other. It’s a journey from one identity to another, and that kind of journey takes time.” – William Bridges

  11. Case Studies Exercise Discussion is our “neutral zone!”

  12. Case Study #1 Questions • In your role, how would you respond to a student who came to you with this situation? • How might other parts of the student experience be affected by this academic change? • In what ways would you collaborate with other student services units to support this student? • How might your approach be different if working with an on-campus student vs. an online student in this situation?

  13. Case Study #2 Questions • In your role, how would you respond to a student who came to you with this situation? What could you do to try to retain this student? • How might other parts of the student experience be affected by this academic change? • In what ways would you collaborate with other student services units to support this student? • How might your approach be different if working with an on-campus student vs. an online student in this situation?

  14. Lessons Learned

  15. Questions? • Ariel Powers-Schaub – ariel.powers-schaub@uwex.edu • Danielle Stertz – Danielle.stertz@uwex.edu Bridges, W. (2009). Managing Transitions: Making the most of change. Philadelphia, PA: Da Capo Press. https://oitecareersblog.wordpress.com/2014/06/02/making-the-most-of-your-transition-to-nih/ https://flex.wisconsin.edu/stories-news/competency-based-education-what-it-is-how-its-different-and-why-it-matters-to-you/

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